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Sr Servicenow Developer

Expired Job

Donnelley Financial Solutions Warrenville , IL 60555

Posted 4 months ago

Title: Sr ServiceNow Developer

Job ID: 606


Warrenville, IL, US

Category: Information Technology


Donnelley Financial Solutions (NYSE: DFIN) provides software and services that enable clients to communicate with confidence in a complex regulatory environment. With 3,500 employees in 61 locations across 18 countries, we provide thousands of clients globally with innovative tools for content creation, management and distribution, as well as data analytics and multi-lingual translations services. Leveraging advanced technology, deep-domain expertise and 24/7 support, we deliver cost-effective solutions to meet the evolving needs of our clients.

Job Description

The Sr ServiceNow Developer/Architect is responsible for building and maintaining internal and external facing mobile device friendly ServiceNow modules using client-side browser technologies. It's important that candidates have a strong background in building mobile friendly, scalable, high-quality, high-performing ServiceNow modules, along with strong troubleshooting skills.


  • Perform day to day support and maintenance of the ServiceNow platform

  • Develop and support API, REST, SOAP integration enhancements in ServiceNow

  • Monitor health, usage and overall compliance of the ServiceNow platform

  • Advise teams on design, development and overall ServiceNow best practices

  • Create and configure Business Rules, UI Policies, UI Actions, Client Scripts and ACLs including advanced scripting of each

  • Create and configure UI pages, UI Macros, Script Includes, Formatters, etc. in ServiceNow

  • Develop ServiceNow software solutions using JavaScript

  • Develop data services in ServiceNow to integrate ServiceNow with legacy applications and core applications

  • Work with functional and administrator teams to deliver automated workflow solutions in ServiceNow

Experience and Required Qualifications

  • 5+ years of experience performing ServiceNow analysis and application development or similar responsibility

  • 5+ years of hands-on experience with ServiceNow components such as Service Catalog, Incident Management, Problem Management, Change Management, Asset Management, CMDB, Project, On-Call Scheduling etc.

  • Bachelor's degree in Computer Science/Engineering or related field

  • Prior experience participating in the full software development life cycle: Analysis, Design, Coding, Testing and promotion into Production

  • Excellent knowledge of ServiceNow Best Practices and ongoing knowledge of latest ServiceNow features

  • Strong web development skills to include the following languages HTML, XML, JavaScript etc.

  • Strong development skills to support API, REST, SOAP integrations

  • Experience developing and configuring ServiceNow modules: Performance Analytics, Orchestration, PPM, CMDB, GRC etc. a plus

  • Strong analytical capabilities coupled with business acumen needed to proactively solve problems facing the organization

It is the policy of Donnelley Financial Solutions to select, place and manage all its employees without discrimination based on race, color, national origin, gender, age, religion, actual or perceived disability, veteran's status, actual or perceived sexual orientation, genetic information or any other protected status.

If you are a qualified individual with a disability or a disabled veteran, you have the right to request a reasonable accommodation if you are unable or limited in your ability to use or access as a result of your disability. You can request a reasonable accommodation by sending an email to

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Sr Servicenow Developer

Expired Job

Donnelley Financial Solutions