Architecting and designing implementations with the ServiceNow ITSM platform
Develop roadmap and blueprints to enable client transition to Service based organization with clear, realistic, and pragmatic goals that are aligned with strategic direction
Demonstrated consulting expertise (gather requirements, problem solve and recommend) in mid-sized and large customer environments
Demonstrated ability to achieve high level of Customer Satisfaction on all consulting engagements
Planning and managing discovery/ assessment activities and defining high-level program/action plans
Identifying opportunities to drive more value from an organization's IT strategy through targeted areas contributing to improved business performance and innovation by addressing constantly changing business needs.
Understanding the business implication of process-centric IT in striving to achieve process excellence
Ensuring continuity for customer from pre-sales to delivery
Actively develop practice IP by driving continuous improvement of the processes, standards, policies, working methods, and tools
Bachelor's degree in Information Systems or related field.
Experience in IT Infrastructure and Application Development space.
Leadership level experience with Enterprise Management tools (such as IBM Tivoli, BMC, CA, HP) and IT Service Management tools such as ServiceNow, BMC Remedy etc,
ITIL Certification (Practitioner or Service Manager Certification preferred)
ServiceNow certification (Implementation certification is preferred)
Strong knowledge of SDLC Methodologies such as Waterfall, Agile, Scrum etc.,
Expert level knowledge in ServiceNow scripting and Web Technologies (XML, HTML, JAVA Script, AJAX, CSS, HTTP/S, etc.)
Deep understanding of the application development lifecycle process, including requirement analysis, quality assurance, design, scheduling, implementation, issue tracking, version control and deployment
Demonstrated Enterprise Architecture skills, especially in Enterprise System Management and IT Service Management space
Ability to socialize ideas, make recommendations and gather
We are looking for applicants who have a flair for technology and are willing to take up challenging assignments.
Applicants are required to be eligible to lawfully work in the U.S. immediately; employer will not sponsor applicants for U.S. work authorization (such as an H-1B visa) for this opportunity.
Cognizant is one of the world's leading professional services companies, transforming clients' business, operating and technology models for the digital era. Our unique industry-based, consultative approach helps clients envision, build and run more innovative and efficient businesses. Headquartered in the U.S., Cognizant, a member of the NASDAQ-100, is ranked 205 on the Fortune 500 and is consistently listed among the most admired companies in the world. Learn how Cognizant helps clients lead with digital at http://www.cognizant.com/or follow us on Twitter:USJobsCognizant.
Cognizant is recognized as a Military Friendly Employer and is a coalition member of the Veteran Jobs Mission. Our Cognizant Veterans Network assists Veterans in building and growing a career at Cognizant that allows them to leverage the leadership, loyalty, integrity, and commitment to excellence instilled in them through participation in military service.
Cognizant Technology Solutions