Location Westborough, Massachusetts Job ID 18-85769 Date posted 09/13/2018
Sr. Service Rep Job Duties/Responsibilities
Load all necessary suppliers needed for the daily pickups
Complete daily pick up schedule in a timely manner
Deliver all daily picks to your branch at the end of your shift
Handle all specimens and lab samples in safe and efficient manner
Safely operate company vehicle and obey all traffic laws
Utilize handheld electronic device to manage daily picks up
Work directly with dispatcher for additional pick-ups as needed
Evaluate traffic patterns, alternative routes and weather conditions as needed
Personal use of company vehicle is permitted
Specimen Process Job Duties/Responsibilities
Prepares and processes laboratory specimens for analysis and testing
Unpacks and routes specimens to their respective staging areas
Accurately Identify and label specimens
Pack and ship specimens to proper testing facilities
Meets department activity and production goals
Properly prepares and stores excess specimen samples
Data entry of patient information in an accurate and timely manner
Resolves and document any problem specimens
High School Diploma or equivalent
Previous driver/courier experience is preferred
Customer service experience is plus
Must have a Valid Driver's License
Must be at least 21 years old
Comfortability with handling biological specimens
Ability to accurately identify specimens
Proficient in MS Office
Very punctual and strong time management skills
Strong attention to detail and organizational skills
Ability to problem solve customer issues
Ability to meet the physical demands of the position
ScheduleMonday to Friday - 3:00pm to 11:30pm
Check out where you could be working if you apply.
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Customer Service, Westborough, Massachusetts, United StatesRemove
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Courier, Westborough, Massachusetts, United StatesRemove
Distribution, Westborough, Massachusetts, United StatesRemove
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