Sr. Salesforce Program Manager (Local To Burbank, CA)

The Salesforce Business Analyst is responsible for understanding business needs and developing solutions to meet those needs. This position requires a candidate to be local to Burbank and open to working at the client's workplace 2-3 days a week. Media experience is required.

Roles and Responsibilities

• Effectively collaborate with the project team and client resources on technical consultative services during the duration of a delivery engagement

• Prepare Project Plan and implement the project within Time, Cost, and Resource constraints

• Program Planning, status tracking, & Monitoring of critical issues/risks across Salesforce.com projects

• Participate in Design Authority and Architecture review meetings with Clients and Salesforce Architects

• Work with other Salesforce Service Providers to ensure alignment with Global COE standards.

• Communication and Stakeholder Management at Program level

• Ensure overall program success by adhering to CoE goal

• Coordinate with respective Client teams for project-specific escalated and critical issues

Qualifications:

• At least 13 years of experience in Information Technology

• At least ten years of related experience, including leading an organization through a CRM transition

• Project experience required, including at least six years of project management experience in SFDC Program Management or SFDC Solution Design experience

• Expertise in Project Management (includes issue/risk/escalation management, quality assurance, stakeholder management),

• Must have Salesforce knowledge on Configuration, Customization & Integration experience in SFDC Service Cloud

• Experience with delivering programs using various project management styles but with recent experience in Agile and Waterfall methodologies.

• Must have excellent oral and written communication, presenting, meeting facilitation, negotiation, decision-making, and problem-solving skills

• Experience defining business requirements, writing user stories, and providing detailed system and functional designs

• SFDC Integration experience

• Salesforce certification

• Other certifications in project methodology

• An advanced degree is preferred.

Why Cognizant Salesforce

• Cognizant is one of the top 2 GSIs and is a trusted leader in designing, implementing, and driving ground-breaking experiences using Salesforce solutions.

• We have 9800+ Salesforce-skilled people globally.

• Ranked #3 in total number of certifications with an overall 4.77/5 rating in the Salesforce ecosystem.

• 2400+ projects for 800+ clients, many of which are Fortune 500 companies.

• Powered by our world-class global delivery, our unique partnership is based on our shared obsession with helping our clients create ground-breaking experiences.

• Cognizant's Salesforce services span Consulting & Advisory services, design, implementation, and continuous value improvement.

• 7 Innovation Partner Awards (Industry and market awards and rated the no.1 in 2 Industry Segments

Applications will be accepted until 08/23/2024.

The annual salary for this position is between $160,000 - 175,000, depending on the experience and other qualifications of the successful candidate.

This position is also eligible for Cognizant's discretionary annual incentive program, based on performance and subject to the terms of Cognizant's applicable plans.

Benefits: Cognizant offers the following benefits for this position, subject to applicable eligibility requirements:

Medical/Dental/Vision/Life Insurance

Paid holidays plus Paid Time Off

401(k) plan and contributions

Long-term/Short-term Disability

Paid Parental Leave

Employee Stock Purchase Plan

Disclaimer: The salary, other compensation, and benefits information is accurate as of the date of this posting. Cognizant reserves the right to modify this information at any time, subject to applicable law.

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The Cognizant community:

We are a high caliber team who appreciate and support one another. Our people uphold an energetic, collaborative and inclusive workplace where everyone can thrive.

• Cognizant is a global community with more than 345,000 associates around the world.

• We don't just dream of a better way - we make it happen.

• We take care of our people, clients, company, communities and climate by doing what's right.

• We foster an innovative environment where you can build the career path that's right for you.

About us:

Cognizant (Nasdaq-100: CTSH) is one of the world's leading professional services companies, helping organizations modernize technology, reimagine processes and transform experiences so they stay ahead in a fast-changing world.

Our commitment to diversity and inclusion:

Cognizant is an equal opportunity employer that embraces diversity, champions equity and values inclusion. We are dedicated to nurturing a community where everyone feels heard, accepted and welcome. Your application and candidacy will not be considered based on race, color, sex, religion, creed, sexual orientation, gender identity, national origin, disability, genetic information, pregnancy, veteran status or any other protected characteristic as outlined by federal, state or local laws.

Disclaimer:

Compensation information is accurate as of the date of this posting. Cognizant reserves the right to modify this information at any time, subject to applicable law.

Applicants may be required to attend interviews in person or by video conference. In addition, candidates may be required to present their current state or government issued ID during each interview.