Sr Salesforce Administrator

The Sales Force Administrator is responsible for managing all aspects of user and license administration, including provisioning/deactivating users, configuring roles, profiles, permissions, public groups, OWD, and sharing rules. Responsibilities Implement Salesforce configuration changes, such as configuring Flow, assignment rules, approval processes, fields, page layouts, record types, dynamic layouts, apps, actions, custom settings, mobile administration, dashboards, and reports.

Possess a solid understanding of basic triggers and have knowledge of Apex code. Oversee sandbox environment management and DevOps/release management activities. Identify and gather requirements from stakeholders and translate them into scalable solutions, emphasizing exceptional user experience.

Identify and address unused or underutilized platform features. Develop and maintain a platform roadmap, collaborating with stakeholders to define priorities. Communicate platform changes effectively to end users and stakeholders.

Manage data quality within Salesforce, implementing rules and automation as necessary. Create and maintain various reports and dashboards utilized by Salesforce users. Proactively maintain the system through Security Reviews, Release Updates, Health Checks, and Optimizer.

Provide user support by addressing tickets and inquiries. Monitor and enhance user adoption of Salesforce. Conduct new user and ongoing user training sessions.

Create and maintain technical documentation for system configurations and processes. Demonstrate working knowledge of CPQ (Steelbricks), MarketingCloud, ServiceCloud, and other Salesforce applications. Qualifications Bachelor's/postgraduate degree High level of attention to detail Minimum 5 years experience Certified Salesforce Administrator Salesforce Trailhead Ranger rank Additional Salesforce certifications and super badges Shoals Technologies Group, LLC provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.