Sr. Sales Strategy & Ops Specialist

Sr Sales Strategy & Ops Specialist - WWCO Center of Excellence

Please note: this role is based out of our Florham Park office on a hybrid schedule

Position Overview

ADP is looking to hire a Sr. Strategy & Ops Specialist (part of the Commercial Operations Center of Excellence function) to help us drive insights and support the sales organizations in improving reporting and analytics. As a key contributing member of the Commercial Operations team, you will utilize your analytical/technical skills and business acumen to proactively maintain and enhance our reporting metrics, analysis, and relationship with our partners. They will partner and consult with sales leaders, and operations partners to provide quick turnaround on day-to-day business critical responsibilities. We are in search of team members that are self-starters, intellectually curious and can find innovative approaches to business problems/opportunities.

At ADP we are driven by your success. We engage your unique talents and perspectives. We welcome your ideas on how to do things differently and better. In your efforts to achieve, learn and grow, we support you all the way. If success motivates you, you belong at ADP.

We strive for every interaction to be driven by our CORE values: Insightful Expertise, Integrity is Everything, Service Excellence, Inspiring Innovation, Each Person Counts, Results-Driven, & Social Responsibility.

Responsibility:

• Perform end-to-end analysis on processes to identify bottlenecks and challenges to find opportunities for improvement.

• Optimize internal and sales processes using the Microsoft PowerApps and Power Automate

• Create and analyze modern sales reporting and metric packages using SQL, Excel, Tableau, Alteryx, and other software.

• Help identify and eliminate obstacles as you are improving and automating processes and reporting

• Manage quick turnarounds in a rapidly changing environment

• Manage effective communication of updates, challenges and changes across sales leaders and key stakeholders to ensure outstanding client support experience.

• Bring an analytical and problem-solving mindset to standard challenges

• Partner, in a mentor capacity, with internal associates to ensure alignment in deliverables and best practices

• Provide guidance and expertise internally and externally to enable fast, accurate prioritization and decision making

Key Attributes & Requirements:

• A college degree is great but not required. What's more important is having the skills to do the job. Other acceptable experiences could include:

• 3-5 years Operations Experience (example: Sales Ops, Revenue Ops, Marketing Ops, FP&A)

• Strong analytical and technical skills (Excel, Power Apps, Power Automate, SQL)

• Ability to formulate problem statements and structure analyses to identify root cause, provide options, present findings, and support decision making

• Excellent interpersonal, written, and oral communication skills to communicate

• Ability to manage multiple initiatives, stakeholders, and client expectations, and self-prioritize

• Ability to work effectively in cross-functional and matrix teams

• Ability to strive in fast-paced evolving work environment

• Self-starter with confidence to own and manage processes as well as a team player

• Project Management background another plus

Diversity, Equity, Inclusion & Equal Employment Opportunity at ADP: ADP is committed to an inclusive, diverse and equitable workplace, and is further committed to providing equal employment opportunities regardless of any protected characteristic including: race, color, genetic information, creed, national origin, religion, sex, affectional or sexual orientation, gender identity or expression, lawful alien status, ancestry, age, marital status, protected veteran status or disability. Hiring decisions are based upon ADP's operating needs, and applicant merit including, but not limited to, qualifications, experience, ability, availability, cooperation, and job performance.

Ethics at ADP: ADP has a long, proud history of conducting business with the highest ethical standards and full compliance with all applicable laws. We also expect our people to uphold our values with the highest level of integrity and behave in a manner that fosters an honest and respectful workplace. Click https://jobs.adp.com/life-at-adp/ to learn more about ADP's culture and our full set of values.