Border Bank Fargo , ND 58102
Posted 1 week ago
We're hiring a Sr. Relationship Specialist
The Sr. Relationship Specialist
The Sr. Relationship Specialist
Perform paying and receiving functions for customers. This will include, but is not limited to, deposits, withdrawals, transfer requests and the sale of monetary instruments.
Understand and comply with the related laws and compliance regulations that pertain to the job function. Examples include Bank Secrecy Act, Privacy, and Funds Availability. This includes also following bank-wide policies and procedures.
Accuracy in cash counting, ensuring cash drawer is in balance, within assigned limits and is kept secure at all times along with monitoring the same for all other cash drawers.
Responsible for the vault and vault cash, including balancing, ordering and maintaining appropriate branch limits.
Responsible for ensuring the running of branch capture/proof and adhering to the appropriate daily schedule for completion.
Maintain the site's ATM, including filling/balancing, and first-line maintenance needs. Escalate service requests as needed.
Provide training and ongoing coaching on operational, regulatory, customer experience and relationship deepening related topics.
Ensure compliance with audit requirements and follow up on any compliance issues within the department.
Oversee and ensure the maintenance of branch equipment and report any issues to the Retail Manager and Deposit Operations Officer.
Maintain adequate teller supplies for the branch.
Demonstrate knowledge in all aspects of branch operations for the teller line and be able to coach and train on such aspects, including but not limited to those items listed above.
Demonstrate flexibility and willingness to learn additional functions to meet business and customer needs.
Will be knowledgeable about and educate customers on additional banking products and services such as Checking and Savings Accounts, Certificates of Deposits, IRAs, Debit Cards and Electronic Banking. Always prioritize the customer's best interest in sales related activities.
Create an exceptional customer experience from start to finish. Help customers make the most of their accounts by answering questions, completing maintenance and proactively offering solutions.
Active involvement in community and civic organizations to represent the bank in the community.
Sr. Relationship Specialist
6:30pm Monday
Friday and 7:30am
12:30pm rotating Saturdays
Border Bank Benefits:
Paid Time Off & Paid Holidays
Childbirth Recovery Leave & Parental Leave
Health, Dental, & Vision Insurance
Flexible Spending Account
HSA + Employer Contribution
401(k) + Employer Match
Bank paid Life Insurance & Long-Term Disability
Globe Life
2 Employee Assistance Programs (EAP)
Wellness Dollars
Verizon Discount
Border Points (Community Involvement)
Border Bank Gear
Education Assistance
And more!
Join our Border Bank Team!
Border Bank