Border States Industries, Inc. Jackson , MS 39201
Posted 2 weeks ago
Be part of a growing, successful company in an exciting and challenging field. Border States is 100% employee-owned, which means you're empowered to make decisions, find solutions and receive rewards for your hard work.
This position will be located in: Jackson , MS
Job Summary
Leads the day to day operations of the Quotations team. Responsible for providing takeoffs of bids and pricing functions. Utilizes senior level knowledge and experience to make judgment and discretionary decisions to determine what product specifications, applications, and pricing are necessary for a specific project. Proactively works with engineers and customers to meet their changing business needs and resolve issues. Leads and provides guidance and may participate in the completion of the quotation process for each assigned project. Actively participates in coordinating, analyzing, and acting upon information and feedback of customer needs, pricing, products, competition, and procedures. Provides guidance in purchasing functions, product evaluations and code descriptions, inventory management, pricing development, and other related services.
Responsibilities
Essential Functions
Responsible for providing takeoffs of bids and pricing functions that could include products such as motor control centers, motor drives, control components, fixtures, lighting, lamps, dimming systems, switchgear, duct systems, apparatus and specialty equipment.
Utilizes senior level knowledge and experience to make judgment and discretionary decisions to determine what product specifications, applications, and pricing are necessary for a specific project.
Proactively works with engineers and customers to meet their changing business needs and resolve issues.
Leads and provides guidance and may participate in the completion of the quotation process for each assigned project.
Provides customers with timely follows-up on specialized or technical inquiries and requests.
Develops quotations and requests bid/performance bonds for customers within company profit objectives and guidelines.
Provides consistent, responsive, quality service to our customers.
Actively participates in coordinating, analyzing, and acting upon information and feedback of customer needs, pricing, products, competition, and procedures.
Provides guidance in purchasing functions, product evaluations and code descriptions, inventory management, pricing development, and other related services.
Coordinates with BSE staff to resolve customer-billing issues resulting from errors in the quotations process, pricing, shipping, deliver or other customer service/credit areas.
Non-essential Functions
May provide assistance to the Quotation Specialist as needed.
Provides input and market intelligence, as required.
May place orders and hold orders on secured projects, prepare submittal drawings, and release hold orders after submittal approval.
May obtain orders and provide sales support for the BSE outside sales force.
Attends sales meetings and training programs, as required.
Participates in sales meetings and trade shows, as needed.
Qualifications
Minimum of a business or trade degree preferred or the equivalent in work experience.
Minimum of four years of prior customer service, quotation or sales experience with strong knowledge of electrical products and systems preferred.
Comprehensive knowledge of product lines and applications, alternate product substitutes, and supplier pricing policies preferred.
Ability to read, write and speak in English preferred.
Prefer strong working knowledge of PC for Windows, Microsoft Office (Excel, Word and PowerPoint), Internet, Email and SAP software.
Skills and Abilities
Strong technical ability to understand electrical systems and product applications with prior electrical distribution experience preferred.
Technical ability to read blueprints.
Excellent interpersonal, written and verbal communication, reading, and customer service skills are preferred with the ability to effectively plan and organize.
Excellent customer service skills include being competent, accurate, responsive and engaged.
Physical Requirements
Frequency at which you would carry/lift in a typical day:
Occasionally 0 - 33% Frequently 34 - 66% Continuously: 67 - 100%
Physical Activity
Frequency at which you would do the following in a typical day:
Additional Information
This job description is a summary of the job duties and responsibilities and is not intended to cover all possible job duties and is subject to change at the employer's discretion. Employees must be able to perform the essential job duties and satisfy job requirements either with or without a reasonable accommodation.
Values
As a Border States employee-owner, you're responsible for living our mission, service philosophy and service standards.
Mission
Border States provides value to our customers by delivering innovative product and supply chain solutions.
Service Philosophy
We earn customer loyalty and confidence by caring about their needs and adding value to everything we do.
Service Standards
Border States employee-owners are competent, accurate, responsive, and engaged .
Your career
You know the opportunities at Border States are endless. Is this position the next step in your career here? What are you waiting for? Apply today!
Border States provides bonuses to their employee-owners upon the achievement of branch and company goals.
Equal Opportunity For All
It's not just the law. It's something we've believed in since our founding. We value the diversity of all of our employee-owners and will always be an equal opportunity employer.
Drug Free/Smoke Free workplace
Border States Industries, Inc.