Sr. Quality Improvement Data Analyst

Dignity Health Bakersfield , CA 93301

Posted 8 months ago

Overview Overview

The purpose of Dignity Health Management Services Organization (Dignity Health MSO) is to build a system-wide integrated physician-centric, full-service management service organization structure. We offer a menu of management and business services that will leverage economies of scale across provider types and geographies and will lead the effort in developing Dignity Health's Medicaid population health care management pathways. Dignity Health MSO is dedicated to providing quality managed care administrative and clinical services to medical groups, hospitals, health plans and employers with a business objective to excel in coordinating patient care in a manner that supports containing costs while continually improving quality of care and levels of service. Dignity Health MSO accomplishes this by capitalizing on industry-leading technology and integrated administrative systems powered by local human resources that put patient care first.

What We Offer

Dignity Health MSO offers an outstanding Total Rewards package that integrates competitive pay with a state-of-the-art, flexible Health & Welfare benefits package. Our cafeteria-style benefit program gives employees the ability to choose the benefits they want from a variety of options, including medical, dental and vision plans, for the employee and their dependents, Health Spending Account (HSA), Life Insurance and Long Term Disability. We also offer a 401k retirement plan with a generous employer-match. Other benefits include Paid Time Off and Sick Leave.

  • This position will report to the: Director, Quality Management

  • Percentage Travel Required/Frequency: 5%

  • FLSA Status: Exempt

  • Remote Worker: Non-eligible

Responsibilities What You'll be Responsible For in this Role Your Contribution & Career Journey

The Senior Quality Improvement Data Analyst is responsible for supporting the analytic needs of the Quality Management Department. This position requires an in-depth understanding of healthcare data (e.g. member, claims, clinical and provider data) and operations coupled with an extensive knowledge of large data set development, quantitative data analysis methodology and analytical tools for reporting. The Senior Quality Improvement Data Analyst, reporting to the Director, QM, routinely supports business decisions and operational processes and frequently interacts with other key management staff.

What We're Looking For

  • Develop complex end-to-end reporting processes to support a variety of functions.

  • Lead special projects, lending data expertise and actionable insights. Examples include operational, data warehouse, and third party projects.

  • Identify and support areas of analytical focus for the organization's service delivery/performance and evaluation of potential areas of opportunity and risk.

  • Identify and communicate operational impact of analytical findings/decision support.

  • Create data sets, extract and synthesize data; conduct and interpret quantitative and qualitative analyses.

  • Develop exception reporting and conduct drill-down analysis to proactively identify specific variances in medical costs and utilization.

  • Generate a quality work product, presentable for content and audience, in a timely manner while maintaining strong attention to detail.

  • Manage and prioritize workload while meeting deliverables and expectations.

  • Work autonomously and collaboratively with report requestors, providing guidance to define report requirements and validate results

  • Work collaboratively across departments to understand and meet the organization's analytic needs.

  • Research and recommend areas for improvement of data quality and reporting.

  • Document report processes/logic and actively engage in department's documentation efforts to improve knowledge base of team.

  • Carry out other projects, activities, etc. as assigned.


Minimum Qualifications:

  • Minimum three years of experience in a managed care, hospital, or similar setting.

  • Minimum three years of experience in data systems

  • Bachelor's degree in a business, health related, financial, technical or other related field of study (or equivalent work experience).

Additional Required Qualifications

  • In-depth knowledge of healthcare principles and data.

  • Strong technical skills.

  • SQL, Access, Excel and reporting software knowledge required.

  • Experience in working with relational databases, large data sets and multiple data sources required.

  • Experience with validating and auditing data.

  • Experience with Business Objects, PowerPoint, and healthcare transactional systems preferred.

  • Ability to manage projects, tasks, and deadlines.

  • Ability to multi-task, effectively manage competing priorities and ambiguity is essential.

  • Well organized and detail oriented.

  • Exhibit critical thinking and problem solving skills.

  • Ability to gather, read, analyze, and interpret complex data and create accurate meaningful information for data reporting and decision support.

  • Excellent written, verbal and interpersonal communication skills, and to be able to successfully relate to internal and external customers of all levels.

  • Ability to facilitate meetings and make presentations before management and staff.

Preferred Qualifications

Refer to minimum qualifications

Equal Employment Opportunity

We are an equal opportunity employer committed to fostering a culturally diverse organization. We strive for inclusiveness and a workplace where mutual respect is paramount. We encourage applications from a diverse pool of candidates, and all qualified applicants will receive consideration for employment without regard to race, color, ethnicity, religion, sex, age, national origin, disability, sexual orientation, gender identity and expression, or veteran status. We will provide reasonable accommodations to qualified individuals with disabilities, as need, to assist them in performing essential job functions.

Recruitment Agencies

Dignity Health Management Services Organization does not accept unsolicited agency resumes. Dignity Health Management Services Organization is not responsible for any fees related to unsolicited resumes.

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Sr. Quality Improvement Data Analyst

Dignity Health