Position name Quality Engineer Business Unit / VP USA/CAN Position to which it reports Quality Manager Objective The Quality Engineer is the Customer Representative, and has the responsibility and authority to ensure that customer requirements are addressed. Responsible for selection of special characteristics, setting quality objectives and related training. Main responsibilities Responsible for maintaining communication liaison between the company and the customer engine plant quality function. Responsible for coordinating customer quality related activities within the company, including corrective and preventive action.
Coordinate company internal activities for the resolution of customer complaints and concerns.
Attend meetings at customer Engine Plants to resolve quality related issues.
Maintains direct communication contact with customer entities.
Prepares and maintains corrective and preventive actions for customer complaints and concerns.
Follows PPAP submissions and various test sample runs.
Monitors and communicate to company customer reported supplier performance Identifies discrepancies. Works with customer to resolve them.
Monitors scrap performance versus objectives, provide insights and data analysis to company for scrap defect resolution.
Reviews and disposition parts returned from customer.
Review and disposition customer financial charge backs.
Prepares and up-dates Process flow charts, Control Plans, PFMEA.
Provides support to product auditors and Dim Lab for quality related issues.
Monitors and communicate to plant customer quality related procedures.
Generate Quality Assurance Department procedures and work instructions.
Investigate, conducts cost-benefit analysis and propose future department capital investments for continuous improvement.
Measure and monitor customer satisfaction.
Maintain adherence to company policies and safety standards.
Awareness of and assure compliance to assigned Customer specific requirements.
Makes disposition of contained product.
Assures that training and development needs are identified and programs initiated.
Develops short and long-range objectives.
Function as Quality Manager as needed in his/her absence Profile requirements Education Bachelor's Degree in Engineering preferred Languages English Experience Minimum 3 years' experience in a manufacturing or quality related position. Job experience is to include problem solving & corrective action development and management with a teamwork approach Technical skills Excellent knowledge of Microsoft Word and Excel, and Power Point.
Proven knowledge of Statistical techniques, Process control charts, data collection and analysis for problem resolution, and of brainstorming techniques (5Why, Fishbone, etc.).
Good knowledge of AIAG PPAP, APQP, and automotive industry procedures Soft skills Excellent written and verbal communication skills.
Good reasoning abilities and sound judgment.
Good ability of planning, organizing and controlling multiple projects.
Display a healthy level of assertiveness and initiative. Position location Sheboygan, Wisconsin Local / global candidates Local/Regional Candidates only
Nemak USA, Inc. provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, or genetics. In addition to federal law requirements, Nemak USA, Inc. complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.
Nemak USA, Inc. expressly prohibits any form of workplace harassment based on race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, genetic information, disability, or veteran status. Improper interference with the ability of Nemak USA, Inc.'s employees to perform their job duties may result in discipline up to and including discharge.
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