Sr Quality Assurance Specialist

Cadence Bank Birmingham , AL 35202

Posted 2 months ago

Cadence Bank: A distinctive beat. A unique rhythm. A synchronized harmony.

Cadence Bank strives to innovate by promoting fresh ideas, making technology accessible, and combining high tech with high touch. We take the time to discover our customers' needs and pain points, which provide the opportunity to build long-lasting relationships that work. We're a regional bank, so we're small enough to offer personal attention, yet we're large enough to offer big bank services. We celebrate our home, our neighbors, and the diversity we represent. We share common goals and situations. We embrace each other as valued team members. And we bring the best people forward.

The Cadence Bank's Governance Risk and Compliance (GRC) Department is an essential element of the overall risk management function. Regulatory complexity, the Board of Directors' risk appetite, and the diverse circumstances encountered to support our various financial products create a complex profile. The GRC is a vital part of the Bank's overall "Risk Reduction Strategy." The Operations Sr. Quality Assurance, will aid in effectively managing and overseeing operational risk while promoting a strong culture of risk mitigation across the Bank. This position will be responsible for knowing and complying with the Bank's Operational Risk Management (ORM) Framework and contribute to developing guidelines for identifying, assessing, controlling, measuring, monitoring, and reporting Operational Risks in operations.

This candidate will support the Bank's "First Line of Defense" in ORM by performing the following:

  • Partnering with the Lines of Business Directors (LOB's) to develop policies, procedures, and controls for regulations that impact their areas.

  • Collaborate with both Compliance and our Enterprise Risk Management (ERM) partners to develop corrective action plans to remediate compliance findings and or external audits.

  • Performing "On-going" Operational Control Testing and Remediation

  • Distribute Operational Risk Management (ORM) Reporting for Bank Operations.

  • Work with LOB's and Process Owners (at the Director Level) to develop and execute Remediation Plans for any failed control test

  • Perform maintenance and testing requirements under the Bank Operations for the accuracy of Metric calculations, supporting documentation, and maintaining records

  • Frequently trouble-shoot moderate to complex issues, requiring analytical and critical thinking skills and perform job duties in a manner that reflects Cadence's core values


  • Capable of communicating with all levels of management, in-house legal staff and the s regulators.

  • Maintain a high degree of regulatory knowledge related to Fair Lending Home Mortgage Disclosure Act (HMDA), Community Reinvestment Act (CRA), UDAAP, Complaint Management

  • Stay informed of industry issues and trends (e.g., Compliance Testing and Monitoring)

  • Manage day-to-day interactions and relationships, multiple projects, and deadlines

  • Contribute to the development of policies and procedures and the analysis of risk assessments

Additional Job Duties:

  • Work with various Bank Operations Managers and LOB leaders to review and update the Risk and Control Inventories as required by Enterprise Risk Management (ERM).

  • Perform root cause analysis to Identify and communicate process/procedure improvement opportunities to management for Controls requiring remediation

  • Maintain accurate Risk and Inventory records in the Global-IT Risk Manager system and standard Control Test Plans.

  • Prepare and distribute reports on Operational Risk issues, Ops Risk Scorecard for Bank Operations, and monthly Key Risk Indicator reporting for Bank Operations.

  • Provide frequent communication and escalation to appropriate employees and management on any aged operational risk issues.

  • Develop and Execute testing routines related to Key Controls in Ops (Sarbanes-Oxley)


  • Bachelor's degree preferred (Graduate degree or CRCM is a plus). Minimum of 3 to 5 years of Banking experience in a Compliance role, Operational Risk Mngt. , Enterprise Risk Mngt., or Consulting Firm for Banks, mays substitute for a bachelor's degree.

  • Experience and working knowledge of Bank Regulatory and Financial Reporting requirements and Operational Risk Management disciplines.

  • Self-motivated, ability to work independently, strong organizational skills

  • Working knowledge of operational risks and controls

  • Proactive problem solver with an ability to communicate clearly and with confidence to all associate levels

  • Excellent judgment

  • Results oriented and detail driven individual with excellent judgement

  • Ability to multitask and work in a fast-paced environment with Word, Excel, etc.

The above statements are intended to describe the general nature and level of the work being performed by people assigned to this work. This is not an exhaustive list of all duties and responsibilities. Cadence Management reserves the right to amend and change responsibilities to meet business and organizational needs as necessary. Cadence Bank is an affirmative action/equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, sex, age, status as a protected veteran, among other things, or status as a qualified individual with disability.

icon no score

See how you match
to the job

Find your dream job anywhere
with the LiveCareer app.
Mobile App Icon
Download the
LiveCareer app and find
your dream job anywhere
App Store Icon Google Play Icon

Boost your job search productivity with our
free Chrome Extension!

lc_apply_tool GET EXTENSION

Similar Jobs

Want to see jobs matched to your resume? Upload One Now! Remove
Quality Assurance Project Manager


Posted 4 weeks ago

VIEW JOBS 5/19/2021 12:00:00 AM 2021-08-17T00:00 Discover a world of opportunities. #HumanChemistry See what chemistry can do for your career: Exploring opportunities. Growing together. VACANCY REFERENCE NUMBER 145886 Quality Assurance Project Manager Location: United States : Birmingham, AL Function: Logistics & Supply Chain Management Career Level: Senior professionals (> 5 years) Legal Entity: Evonik Corporation Business Line: Health Care What we offer You will work on exciting and challenging topics together with a team in an ultra-modern, innovative and creative environment. Intensive on-the-job training with expert colleagues guarantees you will quickly become familiar with your duties and perform them independently. Performance related pay and the opportunity for personal and professional development are of course part of the package. Since 2009 Evonik Industries AG has been certified as a family-friendly company by the German Hertie Foundation. Click here to learn more about Evonik from our employees This position requires a broad knowledge of GMP quality systems as well as the ability to stay abreast with industry trends. This person is a technical leader for the Quality Assurance department and can make technical decisions at a high level. The position will provide an interface between the Quality Assurance department, Customers and PM Program Managers and be able to work in an undefined environment with the ability to interpret and apply regulatory guidance to new processes, projects and compliance issues. RESPONSIBILITIES * Key Responsibilities: * The "face of the customer" for any quality related issues to ensure the customer's requirements are being met. * Liaison for Customers during site visits for Quality Related issues and meetings * Interface between PM project managers and Evonik QA department. * Quality system SME (Subject Matter Expert) for Evonik Birmingham Laboratories. Supports improvements to our local and global Quality Management Systems (QMS). * Approve changes and deviations that have the potential to impact customer specific product quality * Host customer audits. Issues responses to customer audits and tracks completion of action plans. * Negotiate customer quality agreements and ensures quality agreement provisions are being met * Quality Assurance Functions to also include but not limited to: * Key contact for customers during regulatory inspections * Reviews Root Cause Analysis investigations across the organization * Effectively communicate across all levels both internally and externally, both written and oral * Environmental, Safety, Health, and Security (ESHS): * Assume personal accountability for individual behaviors related to ESHS activities * Complete all required ESHS training and remain current with applicable learning plans * Report all injuries within the same shift of the incident occurring. * Inform direct supervision of any ESHS hazards or concerns in the workplace. * Actively participate in the ESHS management system as directed by supervision. REQUIREMENTS * Bachelor's Degree - relevant scientific field * 8+ years of experience in a GMP environment, preferably in pharmaceuticals * Understanding of regulatory requirements and compliance * Knowledge of clean room environments preferred * CMO experience would be preferred * Parenteral or aseptic manufacturing experience preferred * QA experience preferred Your Application To ensure the fastest process of your application and to protect the environment, please apply online via our careers portal at VACANCY REFERENCE NUMBER 145886 Evonik Corporation is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, age, gender, sexual orientation, national origin, disability status, protected veteran status or any other legally protected status. Please note that Evonik will not accept any unsolicited application documents sent by staffing firms. Evonik works in conjunction with preferred service providers and will not pay any fee to staffing firms in the absence of an appropriate framework agreement. Should Evonik receive a candidate profile from a staffing firm with which it has no framework agreement, and should this candidate subsequently be considered in the recruitment process or offered employment, no claims from the staffing firm will be entertained in this regard. Evonik Birmingham AL

Sr Quality Assurance Specialist

Cadence Bank