Sr. Quality Assurance Coordinator, RN

Mass General Hospital is seeking a highly qualified and experienced Senior Quality Assurance Coordinator to join our esteemed Department of Anesthesia, Critical Care and Pain Medicine (DACCPM). As a Senior QA Coordinator, you will have the unique opportunity to contribute to our world-class Quality & Safety (Q&S) Team and make a significant impact on patient care.

Responsibilities:

• Supervise QA Coordinator and Quality & Safety Analyst role.

• Foster the advancement of important projects, knowledge sharing, and collaboration by utilizing QA data.

• Collaborate with Division Chiefs for QA investigations and process improvements.

• Develop partnerships and enhance QA education with off-site anesthesia locations.

• Inform simulation team about QA lessons learned to develop simulation exercises.

• Investigate quality review cases and collect relevant data.

• Analyze, verify, and interpret data to identify areas for improvement.

• Prepare reports and presentations for QA Committee and departmental meetings.

• Collaborate with different hospital committees and individuals involved.

• Instruct anesthesia trainees in QA/QI methods and goals.

• Teach and communicate strategies resulting from QA investigations.

• Attend and design monthly QA Committee Meetings.

Requirements:

• BSN strongly preferred. Must have current licensure as a registered nurse in Massachusetts.

• Minimum of one-year licensed RN experience required.

• 5 years of experience in surgical ICU, or PACU nursing.

• Clinical practice must be within the last three years.

• Equivalent experience in Patient Safety and Quality is acceptable, though preference will be given to candidates with an advanced degree or certification.

Skills and Competencies:

• Strong project management skills with the ability to independently manage projects and data.

• Ability to think critically and solve problems using analytical skills.

• Proficiency with Microsoft Word, Microsoft PowerPoint, and Epic.

• Strong ability to prioritize tasks and maintain a keen eye for detail.

• Immaculate written and verbal communication skills.

• Ability to work effectively in a collaborative team setting.

• Strong customer service orientation.

• Ability to maintain strict confidentiality.

Hybrid schedule - in office (mainly at MGH to start, potentially at other sites as well with time) as well as remote schedule

• BSN is strongly preferred. Must have current licensure as a registered nurse in Massachusetts.

• Minimum of one-year licensed RN experience required.

Required:

• 5 years' experience in surgical ICU, or PACU nursing

Preferred:

• Clinical practice must be within the last three years.

• Advance degree or certification in Patient Safety and Quality