Sr. Quality Assurance And Controls Analyst

CIT Group Jacksonville , FL 32277

Posted 3 weeks ago


CIT is a leading national bank focused on empowering businesses and personal savers with the financial agility to navigate their goals. CIT Group Inc. (NYSE: CIT) is a financial holding company with over a century of experience and operates a principal bank subsidiary, CIT Bank, N.A. (Member FDIC, Equal Housing Lender). The company's commercial banking segment includes commercial financing, community association banking, middle market banking, equipment and vendor financing, factoring, railcar financing, treasury and payments services, and capital markets and asset management. CIT's consumer banking segment includes a national direct bank and regional branch network. Discover more at


  • Conduct quality assurance on a set of transactions by reviewing contract documents against system data for accuracy

  • Identify errors for correction / communicate errors in a consistent manner to originations team for correcting

  • Respond to daily correspondence / communication from business / operations in a timely manner

  • Assist manager with escalated review / resolution of errors, as necessary

  • Assist team with completion of assigned daily quality control sample, as necessary

  • Build / develop strong relationships with business / operations partners by keeping lines of communication open and having collaborative discussions

  • Gain a thorough understanding of our business / operations processes by participating in process walkthroughs, side by side training, huddles / meetings, and other activities

  • Improve Quality Assurance team efficiency by continuous knowledge transfer with our business / operations partners

  • Participate in team and business / operations' assessment / update of Quality Assurance criteria, as necessary

  • Assist manager on assigned and related ad hoc projects

  • Demonstrate key CIT values in daily performance of work and interactions with team and business / operations partners

  • Identifies trends, inconsistencies from standard and recommends modifications, escalating issues and recommendations as needed

  • Collect, verify and organize facts in a logical manner prior to communicating findings

  • Produce accurate and objective analytics that measure quality standards and effectiveness of individuals and department


  • Bachelor's degree

  • 2+ years of audit, testing, quality control, or quality testing experience

  • Loan/Lease Origination/Operations experience preferred

  • Knowledge of basic finance (amortizations calculations, interest calculations, etc.) concepts

  • Excellent verbal/written communication skills

  • Detail oriented

  • Excellent problem solver with strong analytical skills

  • Ability to give constructive critique and implement training concepts

  • Builds strong and lasting relationships and partnerships with all levels within the organizations

  • Prioritize work and quickly evaluate for the best outcome/resolution

  • Seeks resolution to obstacles, understands processes, roles and responsibilities of the business functions

Must be willing and able to:Work in a fast paced environment to meet funding deadlines

Work overtime as needed

Adapt to changing requirements

Work closely in a team environment

Work will all levels of management and cross-functional teams

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Sr. Quality Assurance And Controls Analyst

CIT Group