Sr Quality Assurance Analyst

Littelfuse is one of America's Best Mid-Sized Companies (Forbes) and has been named one of the Best Places to Work in Illinois (Best Companies Group) for 11 consecutive years. With its global headquarters in Chicago, Illinois, USA, Littelfuse is a leading, global manufacturer of electronic components serving more than 100,000 end customers across industrial, transportation, and electronics end markets. We have more than 17,000 employees with operations in 15 countries. From semiconductors to sensors… switches to fuses and more… we produce billions of electronic components that help our customers empower a sustainable, connected, and safer world. In 2021, Littelfuse had net sales of $2.1 billion.

Job Requisition: Sr. Quality Assurance Analyst

Department: Reporting to Sr. Content Platform Product Owner, Business Analyst Manager

Position Summary:

We are seeking a highly experienced and skilled Sr. Quality Assurance Analyst to lead and manage a team of Quality Assurance professionals. The successful candidate will design, develop, implement, and execute quality assurance plans for our application and create test scripts using industry standards. The role involves consistent communication with the internal development team, digital marketing manager, and other stakeholders regarding website issues and enhancements.

The ideal candidate will possess strong leadership and teamwork abilities to foster positive relationships with their team, as well as excellent communication, interpersonal, analytical, and problem-solving skills. This role requires the ability to effectively communicate within the team and work both independently and collaboratively to achieve project goals.

Roles & Responsibilities:

• Develop and implement strategies, goals, and roadmaps for quality assurance, both short and long-term.

• Oversee the creation, execution, and maintenance of test plans, including automated/manual, functional/integration/regression test cases, and validation procedures using a traceability matrix to ensure comprehensive test coverage throughout the development lifecycle.

• Optimize test cycle efficiency and integrate test automation into the continuous delivery pipeline.

• Establish QA acceptance criteria for test plans and lead the Test Automation transformation by incorporating a Testing Center of Excellence.

• Report on the progress of overall test preparation/execution to leadership and stakeholders.

• Mentor and empower the Quality Assurance team, focusing on quality and development efficiency.

• Manage Quality Assurance tools and team, overseeing testing efforts on assigned projects and ensuring each defect is managed to resolution.

• Prepare test plans, test scripts, and release documentation; execute test scripts and test cases, and track results/issues.

• Participate in or support various testing phases, including unit, integration, regression, and user acceptance.

• Support both planned and emergency issues or releases; work closely with project management and teammates to gather requirements, assist in the design of enhancements, functionality, and release planning.

• Collaborate with digital marketing and development teams to understand functional requirements.

• Develop and review test cases with internal stakeholders to ensure comprehensive coverage through unit, functional, user acceptance (UAT), and regression test cycles.

• Proactively report any issues using a ticketing system, maintaining ownership through resolution.

• Assist with release and software build management activities in QA and staging environments.

• Implement quality maintenance plans weekly, monthly, quarterly, and yearly.

• Investigate website issues and determine resolution plans.

• Create reports on issues reported and fixes; perform analytical thinking and troubleshooting across multiple browsers and operating systems.

• Conduct A/B testing on the site as needed.

• Other responsibilities as directed.

Experience:

Mentor and guide the team on quality metrics and testing strategies for each project. Thrive in a fast-paced environment while prioritizing and multitasking through assigned tasks with attention to detail. Experience using test management and project management tools. Technical acumen for troubleshooting and problem-solving. Deductive reasoning skills to determine the cause of issues found. Understanding of website operations, including HTML, CSS, JavaScript, and CMS functionality. Ability to identify design flaws and recommend improvements for optimal UX/UI. Work well under pressure with continuous commitment to quality and service. Strong knowledge of the Software Development Lifecycle (SDLC). Effective verbal and written communication skills. Excellent analytical and problem-solving skills. Strong leadership and organizational skills. Collaborative team player capable of working in a diverse environment with changing demands. Recommend test automation tools when needed.

Experience:

• Mentor and guide the team (Internal/External) on quality metrics and testing strategies for each project.

• Thrive in a fast-paced environment while prioritizing and multitasking through assigned tasks with attention to detail.

• Experience using test management and project management tools.

• Technical acumen for troubleshooting and problem-solving.

• Deductive reasoning skills to determine the cause of issues found.

• Understanding of website operations, including HTML, CSS, JavaScript, and CMS functionality.

• Ability to identify design flaws and recommend improvements for optimal UX/UI.

• Work well under pressure with continuous commitment to quality and service.

• Strong knowledge of the Software Development Lifecycle (SDLC).

• Effective verbal and written communication skills.

• Excellent analytical and problem-solving skills.

• Strong leadership and organizational skills.

• Collaborative team player capable of working in a diverse environment with changing demands.

• Recommend test automation tools when needed.

About Littelfuse:

Littelfuse strives to empower associate growth and development in a culture of ongoing collaboration and respect for diverse global perspectives and expertise. Our Core Values - Customer Focus, Integrity, Innovation, Teamwork, and Results Driven - guide us in our mission to improve the safety, reliability, efficiency, and performance of our customers' products and systems.

We are an equal opportunity employer that takes pride in providing every associate with the means and courage to make a difference every day, everywhere.

We offer a competitive salary package and a variety of benefits, including Medical, Dental, Vision, Life, AD&D, Disability, Retirement benefits, and development opportunities such as internal Lean Six Sigma Certification.