Sr. Purchasing Analyst Managed Services

Description

Bring your IT career and talents to CDW, where you can have a greater impact, be inspired by our mission and excited about your career and future. A Fortune 200 leader, we're the driven professionals and technology experts companies turn to most to solve their IT challenges.

Job Summary

CDW has become a proven partner to businesses in need of information technology solutions. We continue to set the standard for uncompromising client support and technical leadership, and our relationships with Cisco, IBM, and Microsoft provide our clients with category-leading platforms and products. Whether it's hardware, software, networking, services, or support, we provide knowledge, skills, and expertise through principled partnerships with our clients. This position is part of CDW's Managed Services Practice, which has been delivering solutions for over 20 years. We deliver high-value hosting and managed services around Microsoft, IBM, and Cisco technologies. Our ""You Place or Ours"" managed services are renowned for their quality, reliability, and cost-effectiveness. Our ITIL credentials provide authoritative third-party assurance that we have the operational excellence to deliver secure and reliable solutions 24x7. The incumbent of this position is responsible and accountable for the life-cycle management of information technology assets, e.g. hardware and software, throughout CDW Managed Services.

The Asset and Purchasing Analyst focuses on Managed Services, Internal infrastructure and tools, and Customer services where the customer has leased the hardware or has CDW purchased on behalf of the customer.  This role is responsible for supporting the inventory plan for a Managed Services with alignment on plans across the organization. The Sr. Analyst provides additional purchasing and administrative support to maintain company goals and objectives.

What you will do:

• Designing/implementing IT Asset Management business processes.

• Develop and maintain policies, standards, processes, systems and measurements that enable the organization to manage the IT Asset Portfolio with respect to cost, control, compliance and business performance objectives.

• Refine/modify asset management policies, processes and procedures such that all Managed Services business units-and perhaps some business outside of Managed Services -can benefit from the data kept by IT Asset Manager.

• Ensure operational effectiveness and efficiency of the Asset Management Process.

• Provide Training to Managed Services team on ITAM operations.

• Elicit open communication for feedback on ITAM operational improvements.

• Liaison with IT Governance team and Configuration Manager regarding joint administration of CMDB and related activities.

• Expert user of Service Now Asset Management to track assets and analyze data.

• Optimize asset control and inventory management processes to track accountability identification, location, maintenance, contracts and lifecycle status.

• Ensure compliance with all software licenses agreements and software usage, in collaboration with Managed Services Vendor Management Team.

• Conduct inventories and reconcile all technology assets with current IT Asset, CMDB, and financial databases.

• Create Asset Management metrics for budget forecasting.

• Produce reporting in support of budgeting activities and spend analysis.

• Collect procurement and hardware information related to Capital Projects.

• Report on and close Capital Expenditure Requests (CERs).

• Work with Managed Services leadership to identify hardware and software to be purchased.

• Participate in procurement activities and negotiations as required.

• Ensure the disposal of hardware and software are properly documented and store those records in accordance with internal processes.

• Identify opportunities for cost savings and report cost savings on a quarterly basis.

• In tandem with the IT Governance team research/verify legislation that affects the use, tracking and reporting of assets; also research and report as needed to Managed Services leadership the potential impact of pending regulations and legislations.

• Work with Vendor Management team to develop and maintain positive relationships with third party vendors.

• Carry out other duties as directed by the Senior Managed Services Management.

• Participate as a team member or leader in special projects as assigned.

What we expect of you:

• Bachelor's degree in business or computer-related field and 3 years of experience in asset management, financial analysis and life-cycle management including tool sets OR

• 7 years total experience in asset management, financial analysis and life-cycle management including tools sets.

• At least 3 years' experience with the following: ServiceNow Asset Management, FinancialForce, Salesforce

• Must have strong Excel skills

• Strong vendor management skills

• Budgeting, planning and forecasting experience

• Strong written and verbal communication skills

• Proven ability to write and present proposals and technical documents

• Ability to solve problems independently with proper communication to management and staff

• Innovative and self-motivated to improve processes

• Ability to multi-task and prioritize with great initiative and can-do attitude

• Ability to grasp new technologies quickly

• Must have excellent inter-personal skills, customer service skills and the ability to work independently

• ITIL Foundations Certification, a plus

Who we are:

CDW is a leading technology solutions provider to business, government, education and healthcare organizations across the globe. Our fingerprints can be found on technology in workplaces of more than 250,000 companies; from fresh-faced start-ups to international conglomerates. With the breadth of products and services we offer, there is no request too big or too small.

What you can expect from us: Culture, coworkers, careers.

CDW is not only the People Who Get IT but the People who get People. Our relationships are fueled by our deep expertise and grounded in the CDW Way. Our empowering leadership makes things happen and inspires their teams to do the same. From the teammates beside us to the leaders who guide us, we move forward together. At CDW, you'll work with people who inspire you. People with positive, success-driven attitudes who you will learn from and forge strong relationships with. Bring your best true self-and your best ideas-to CDW. Because diverse perspectives bring forth better problem solving-and better solutions for our customers on a rapidly evolving technology landscape.

Equal Opportunity Employer, including disability and protected veteran status

Benefits overview: https://cdw.benefit-info.com/