Sr. Project Manager/Data Analyst

This is a hybrid role with a weekly onsite requirement at Assembly, Row (Somerville) with possible local travel to MGB sites as needed.

As a not-for-profit organization, Mass General Brigham is committed to supporting patient care, research, teaching, and service to the community by leading innovation across our system. Founded by Brigham and Women's Hospital and Massachusetts General Hospital, Mass General Brigham supports a complete continuum of care including community and specialty hospitals, a managed care organization, a physician network, community health centers, home care and other health-related entities. Several of our hospitals are teaching affiliates of Harvard Medical School, and our system is a national leader in biomedical research.

We are focused on a people-first culture for our system's patients and our professional family. That is why we provide our employees with more ways to achieve their potential. Mass General Brigham is committed to aligning our employees' personal aspirations with projects that match their capabilities and creating a culture that empowers our managers to become trusted mentors. We support each member of our team to own their personal development-and we recognize success at every step.

Our employees use the Mass General Brigham values to govern decisions, actions, and behaviors. These values guide how we get our work done: Patients, Affordability, Accountability & Service Commitment, Decisiveness, Innovation & Thoughtful Risk; and how we treat each other: Diversity & Inclusion, Integrity & Respect, Learning, Continuous Improvement & Personal Growth, Teamwork & Collaboration.

The Sr. Project Manager/Business Intelligence (BI) Analyst, ERLR COE, will report to the SVP, Employee and Labor Relations, and Labor Strategy and will execute ERLR COE projects. The role will provide advanced project management and support members of the ERLR COE and other business professionals across MGB departments.

The Sr. Project Manager/BI Analyst will have a business intelligence/data analytics component which includes developing dashboards and managing, manipulating, analyzing, and packaging data with the goal of providing data and business intelligence insights that informs ERLR strategy and actions.

PRINCIPAL DUTIES AND RESPONSIBILITIES:

Project Management

• Oversee all project related activities for designated projects and initiatives.

• Lead project meetings, document key decisions and collaborate with team members to develop projects, and timelines using tech and PM tools to support, as necessary.

• Develop and manage project plans and project documents, including procedures, proposals, status reports and presentations.

• Prepare compelling presentations for various audiences using accepted MGB communications materials with the intent to educate, persuade and/or inform.

• Manage regular cadence of reporting as well as special report outs for projects within HR or to non-HR Stakeholders.

• Serve as ad hoc HR analyst and consultant to HR Leaders as needed.

• Develop and maintain data and business intelligence insights.

• Design and develop dashboards with KPI reporting.

• Track and automate data processes to enable cleaner and faster data analysis.

• Other duties as assigned.

Project Planning and Execution

• Develop project plans and helps define project deliverables.

• Clearly communicates project timelines, objectives, milestones, and deliverables to stakeholders and oversees the execution of the overall plan.

• Maintain project documentation including, but not limited to project plan, meeting agendas, meeting minutes, decision documents, scope change forms.

• Creates project deliverables, as appropriate.

• Provides status updates to project sponsors and senior management on a regular basis.

• Escalates and resolves issues in a timely and effective manner

Risk Management

• Monitors internal and external factors throughout project. Evaluates impact of risks or changes on project plan.

Data Analysis

• Responsible for helping to facilitate the development of end-user requirements; documenting such requirements and collaborating with necessary stakeholders to implement these requirements.

• Collaborate with ERLR COE team members, HR, Digital, and other HR business analyst experts in testing and validation of data for accuracy.

Data analytics tends to be project-based, centered on one or more of the following areas:

• Optimizing and implementing (new) data processes and systems.

• Maintain ERLR data tools, reporting and dashboards.

• Produce and deliver standard (monthly, quarterly, and annual) and customized ERLR reports.

• Respond to ERLR and other HR data requests on an ad hoc basis by gathering, analyzing, and reporting relevant data from various sources.

• Maintain data integrity by ensuring accuracy and consistency of input data. Audit ERLR data and troubleshoot irregularities. Support data governance processes.

• Collaborate with stakeholders on system upgrades and analyses.

• Responsible for addressing a high volume of system-related activities in a timely fashion while maintaining a high level of quality and internal customer satisfaction.

• Develop, analyze and reviews project as assigned by SVP ERLR COE including deliverables such as dashboards and reporting needs

QUALIFICATIONS:

• Bachelor's Degree required preferably in computer science or related field. BA, BS, or Master's in discipline requiring data manipulation and analysis is preferred.

• 4-6 years of relevant work experience as project manager and 3 years of data analyst experience.

• 6 years of experience in business analysis supporting HR/ER leaders with data that informs decisions and operations preferred.

• 3 years of hands-on experience developing and managing databases, data collection and conducting descriptive and other statistical analyses

• Working knowledge of HR, Employee Relations, Labor Relations, and healthcare industry

• A combination of education and experience may be substituted for requirements.

• Must be willing to contribute as a team player, sharing information willingly and accurately.

• Must be able to work independently with limited to no supervision.

• Must be able to see a project through from beginning to end; deliver complete and accurate documentation to support the project; communicate project milestones and scope changes as they arise.

SKILLS/ABILITIES/COMPETENCIES:

• Excellent organizational skills and attention to detail, ability to work independently, manage multiple tasks and projects, meet tight deadlines, and manage to schedule.

• Ability to remain flexible to manage and prioritize work from various department staff.

• Advanced technical knowledge and expertise of Microsoft applications, including Excel, Access, Project, PowerPoint, Vizio. PM Tools, Gantt Charts, and related tools are helpful.

• Ability to develop effective relationships with a broad array of people.

• Demonstrated skills crafting creative, well-organized, visually appealing presentations.

• Comfort managing copious amounts of sensitive and/or confidential information with discretion.

• Strong oral and written communication skills

• Take-charge ability and excellent judgment in determining and leveraging resources.

• Proven project coordination and management skills

• Willingness to occasionally work beyond standard business hours to meet project deadlines.

• Demonstrated skills in data management.

• Working knowledge of SQL.

• Strong Tableau/PowerBI knowledge required (R, Python, SAS, SPSS knowledge a plus).

• Previous experience with Workday/PeopleSoft HR/Payroll/General Ledger strongly preferred.

• Experience with statistical modeling, descriptive statistics & KPI's.

• Proven advanced application of conceptual/complex data analytical skills and critical thinking.

• Demonstrated ability to work independently as well as the ability to sustain ongoing relationships with colleagues to work collaboratively as a team member.

• Must be self-starter with the ability to identify problems/issues and offer workable solutions.

• support, communicating issues and resolutions to all levels of staff and management, in person and email.

• Ability to question/challenge assumptions in a constructive manner.

• Substantial experience in training others to use data.

WORKING CONDITIONS:

• Hybrid, with Assembly Row (Somerville) as a base and possible local travel to MGB sites as needed.

• While performing the duties of this job, the employee is frequently required to sit; talk; or hear; use hands to finger; handle; or feel; reach with hands and arms. The employee is occasionally required to stand; walk; and stoop; kneel; or crouch. The employee must frequently lift and/or move up to 5 pounds and occasionally lift and/or move up to 20 pounds. Specific vision abilities required by this job include close vision, distance vision and depth perception.

• The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Normal office working conditions. The noise level in the work environment is quiet to moderate.