Exela Technologies, Inc. ("Exela") is a location agnostic, global business process automation ("BPA") leader combining industry-specific and industry-agnostic enterprise software and solutions with decades of experience. Our BPA suite of solutions are deployed in banking, healthcare, insurance and other industries to support mission critical environments. Exela is a leader in work flow automation, attended and un-attended cognitive automation, digital mail rooms, print communications, and payment processing with deployments across the globe.
Exela partners with customers to improve user experience and quality through operational efficiency. Exela serves over 3,700 customers across more than 50 countries, through a secure, cloud-enabled global delivery model. We are 22,000 employees strong across the Americas, Europe and Asia. Our customer list includes 60% of the Fortune 100, along with many of the world's largest retail chains, banks, law firms, healthcare insurance payers and providers and telecom companies.
A global, public company (Nasdaq: XELA), the people behind Exela are as important as the company itself. Our team's extensive experience across multiple industry verticals give us a better sense of our clients' needs. That begins with teams comprised of individuals from diverse backgrounds with different perspectives.
Join our global team as we create advancements in business process automation solutions that impact our client's mission-critical operations across the industries they serve. The diversity of our workforce and their inspiring ideas resonate throughout all that we do don't just read about digital innovation, be part of the revolution!
Job Summary & Objective
The Senior Project Manager will manage multiple projects of varying sizes, including more complex projects in accordance with established standards and procedures. This includes ongoing communication with clients, management of assigned resources and coordination with internal stakeholders. This person is responsible for delivering client projects in alignment with the critical constraints of scope, schedule, cost and quality.This person is expected to be a mentor, helping with the development of Project Managers and Project Coordinators on the team.
Essential Functions & Responsibilities
Must follow and meet Key Performance Expectations (KPEs) for this role.
Act as a mentor for other Project Managers and Project Coordinators.
Foster a culture of accountability.
Promote collaboration within the team.
Maintain, reinforce and hold others accountable for corporate values, mission and vision.
Identify process improvement opportunities and establish a "continuous improvement" mindset including participation in initiatives as assigned.
Prepares detailed project plans, risk assessments, timelines and schedules to meet project objectives.
Establishes project scope, implementation schedule and cost objectives in conjunction with other functional groups.
Supports and implements new and existing policies and procedures.
Promptly brings to attention any significant deviations to plan that are beyond his/her control and recommends corrective action.
Works collectively with internal business partners to achieve program objectives.
Measure, monitor and track results of project deliverables.
Enforce Utilize consistent best-practice project planning and status reporting per established standards and procedures.
Minimize errors and inefficiencies.
Responsible for day-to-day client communications, at times working independently as the client's single/primary contact.
Consults with client to define project needs and ensures successful delivery of agreed-upon requirements.
Accountable for completion of client deliverables.
Complete quality assurance review of deliverables in connection with calculations and data loads.
Collaboratively work with sales to provide full transparency of project status.
Manage project budgets including project financial reporting and review as required.
Manage assigned resources to maximize productivity and utilization.
Participate in the end to end billing and invoicing process.
All other responsibilities as assigned.
Minimum Job Qualifications & Requirements
Bachelor's degree or equivalent.
Five years or more of business experience and previous project management experience managing projects.
Three years of leadership and people management experience.
Excellent computer skills with Microsoft Word, Excel, Outlook and PowerPoint.
Proven track record of project delivery.
Strong organizational and management skills.
Strong written and oral communication skills.
Ability to handle and prioritize multiple tasks.
Ability to motivate and hold others accountable.
Demonstrated decision making, analytical and problem solving abilities.
Able to work extended hours on occasion.
Positive and professional attitude.
Physical demands with activity or condition requiring a considerable amount of time include sitting and typing/keyboarding using a computer (i.e., keyboard, mouse, and monitor) or adding machine.Physical demands may include walking, carrying, reaching, standing, and stooping.
Health & Wellness
We offer comprehensive health and wellness plans, including medical, dental and vision coverage for eligible employees and family members; paid time off; and commuter benefits.In addition, supplemental income protection including short term insurance coverage is available. We also offer a 401(k)-retirement savings plan to assist eligible employees in saving for their retirement. Participants are provided access to financial wellness resources and retirement planning services
Exelaseeksjob applicants from all walks of life and backgrounds including, but not limited to, those who aretransitioning military members, veterans, reservists, National Guard members, military spousesand their family members.Individuals will be considered nomatter their military rank or specialty.
Exela is committed to creating a diverse environment and is proud to be an equal opportunity employer. Qualified applicants will be considered for employment without regard to their race, color, creed, religion, national origin, ancestry, citizenship status, age, disability, gender/sex, marital status, sexual orientation, gender identity, gender expression, veteran status, genetic information or any other characteristic protected by applicable federal, state, or local laws.
Exela Technologies Inc.