Sr. Program Manager

Skillsoft Gainesville , FL 32601

Posted 3 months ago

About SumTotal:

SumTotal Systems, LLC, is the largest independent provider of integrated HR applications and the only provider to deliver Talent Expansion, a whole new approach to discovering, developing and unleashing hidden potential within our customers' workforce.

SumTotal has nearly 30 years of learning and HR software experience. High-performing organizations recognize that learning and development are core to their business success and overall talent management and workforce initiatives. That's why more than 3,500 organizations, including many of Fortune's "Best Places to Work," rely on SumTotal's on-premise and cloud-based applications to enable their employees.

About the Role: SumTotal Systems is seeking a self-motivated and energetic Sr. Program Manager/Sr. Project Manager to join our Software Engineering Team. This role involves active mentoring, process management, external vendor interactions, release deliveries and project management. Ability to learn quickly and work on disparate and overlapping tasks will define his or her success.

Duties & Responsibilities:

  • Coach, mentor, motivate and supervise project team members and contractors, and influence them to take positive action and accountability for their assigned work

  • Build, develop, and grow any business relationships vital to the success of the project.

  • Experience at working both independently and in a team-oriented, collaborative environment is essential.

  • Ability to bring project to successful completion through political sensitivity.

  • Provide thought leadership in the work required to establish management best practices within the internal groups

  • Provide leadership and expertise that establishes credibility with internal & customer facing groups.

  • Enhances department and organization reputation by accepting ownership for accomplishing new and different requests; exploring opportunities to add value to the organization.

  • Meets objectives by forecasting requirements; analyzing variances; initiating corrective actions & developing models that helps others emulate the same

  • Ability to elicit cooperation from a wide variety of sources, including upper management, clients, and other departments.

  • Develop best practices and tools for project execution and management.

  • Develop and deliver progress reports, proposals, requirements documentation, and presentations when necessary.

  • Proactively manage changes in project scope, identify potential crises, and devise contingency plans.

  • Understand the business requirements and drivers of the project/tickets.

  • Define project scope, goals and deliverables that support business goals.

  • Plan and schedule project timelines and milestones using appropriate tools. Develop full-scale project plans and associated communications documents. Effectively communicate project expectations to team members and stakeholders in a timely and clear fashion.

  • Liaise with project stakeholders on an ongoing basis and estimate the resources and participants needed to achieve project goals.

  • Determine and assess need for additional staff and/or consultants and make the appropriate recruitments if necessary during project cycle.

  • Set and continually manage project expectations with team members and other stakeholders.

  • Track project milestones and deliverables. Identify and manage project dependencies and critical path.

  • Ability to effectively prioritize and execute tasks in a high-pressure environment is crucial.

  • Conduct project post mortems and create a recommendations report in order to identify successful and unsuccessful project elements.

  • Define project success criteria and disseminate them to involved parties throughout project cycle.

  • Can conform to shifting priorities, demands and timelines through analytical and problem-solving capabilities

  • Ability to conduct research into project-related issues and products.


  • Bachelor's in a Business or Technical related field (Business Administration, Information Systems, Computer Science, Computer Engineer, etc.).7-10 years of experience in a Project Management or PMO role.

  • Must have experience with Microsoft Project, Excel and other reporting tools.

  • Knowledge of Software Development Life Cycle and/or Scrum methodologies

  • Experience in mentoring or coaching staff

  • Experience in developing and managing budget tracking

Preferred Qualifications:

  • Must have a proven track record of managing several projects simultaneously and keeping on track.

  • Must possess strong verbal and written communication skills.

  • PMP, PgMP, CSM certifications are good to have.

SumTotal Systems is an AA/EEO/Disabled/Veteran's employer.

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Sr. Program Manager