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Sr. Program Manager

Expired Job

Comcast Philadelphia , PA 19107

Posted 3 months ago

Comcast shapes the future at the intersection of media and technology. Comcast provides one of the kind entertainment platform, High Speed Data platform, and Internet of Things services including Home Security services. We create world-class experiences that people love and trust and drive innovation that builds value. We bring millions TV and entertainment, sports and news, communications and home management, theme parks, home security, Voice, and high speed Internet access. Comcast brings to life the best of what's to come. Comcast brings Entertainment, Internet, Voice, and other services to the customers via the largest footprint of networks in the country. 20M+ On-Demand video are streamed daily, 8200 Video and Audio Channels are streamed daily across the country, 167M+ phone calls are made and 153M messages are send daily on our network. Comcast supports more than 800K route miles or network pipeline.

Job Summary:

Responsible for managing projects through entire project lifecycle

(inception, design, development, integration and test, trial, and

deployment). Act as a liaison with appropriate company personnel and

vendors to ensure project compliance to standards. Coordinate multiple

complex high priority tasks. Assure feature and functionality and

performance metrics requirements are defined. Initiate, facilitate, and

monitor specific inter/intra-departmental project progress and

performance to assure quality and on time delivery. Ensure milestone

dates are met. Monitor risks during various stages of the project and

escalate issues to the appropriate level of management. Maintain project

status reports on projects. Create and manage contingency plans for

projects. Estimate and manage budgets. Evaluate impact change request

against communicated timelines. Has in-depth experience, knowledge and

skills in own discipline. Usually determines own work priorities. Acts

as a resource for colleagues with less experience.

Employees at all levels are expected to:

  • Understand our Operating Principles; make them the guidelines for how

you do your job

  • Own the customer experience-think and act in ways that put our

customers first, give them seamless digital options at every touchpoint,

and make them promoters of our products and services

  • Know your stuff-be enthusiastic learners, users and advocates of our

game-changing technology, products and services, especially our digital

tools and experiences

  • Win as a team-make big things happen by working together and being

open to new ideas

  • Be an active part of the Net Promoter System-a way of working that

brings more employee and customer feedback into the company-by joining

huddles, making call backs and helping us elevate opportunities to do

better for our customers

  • Drive results and growth

  • Respect and promote inclusion and diversity

  • Do what's right for each other, our customers, investors and our


Core Responsibilities:

  • Coordinate scoping and architecture review activities for initiated

programs and follow process for program approval at architecture

initiation board.

  • Create and track end to end project plan in conjunction with the lead


  • Track tasks and milestones across all parties, including vendors.

  • Coordinate, manage, and drive test organization activities.

  • Facilitate bug triage, manage bug lists across vendors, track issue

resolution with the lead engineer.

  • Coordinate change request generation and tracking.

  • Make project scheduling decisions in conjunction with the lead

engineer or facilitate conversations necessary for decision making.

  • Report on project's progress as required by product engineering


  • Identify and manage critical path and risk areas, and create risk

response and mitigation plans.

  • Report weekly (or as necessary) on any risks/issues.

  • Escalate issues as required to unblock open issues.

  • Work with other project managers to track and manage inter-project


  • Communicate updates on major milestones, escalations, and status to

lead engineer and lead project manager.

  • Work with lead engineer and management to set project specific budget.

  • Project spend rates based on the budgets.

  • Manage within budgetary objectives set by manager, monitoring and

controlling costs within functional area.

  • Consistent exercise of independent judgment and discretion in matters

of significance.

  • Regular, consistent and punctual attendance. Must be able to work

nights and weekends, variable schedule(s) and overtime as necessary.

  • Other duties and responsibilities as assigned.

Job Specification:

  • Bachelor's Degree or Equivalent

  • Technical discipline

  • PMP desired

  • Generally requires 5+ years related experience

Comcast is an Equal Employment Opportunity/Affirmative Action/Drug-free workplace employer

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Sr. Program Manager

Expired Job