Sr. Program Analyst (Hhit)

Salary: $87,176.96 - $106,141.36 hourly

Type: Regular full time, full benefits

Application deadline: July 7,2024 - Internal Applicants only

Department: Homelessness Housing Innovations

This position is limited to internal employees of the San Diego Housing Commission.

Remote work options available. The position requires some in-office and offsite meetings Remote staff must work and reside within a 100-mile radius of the San Diego Housing Commission located at 1122 Broadway Suite 300, San Diego, CA 92101.

Benefits include, but are not limited to:

• 9/80 Compressed Work Schedule (office closed every other Friday)

• Remote work opportunities

• 14 paid holidays

• Employer paid pension contribution of 14% to base salary

• 457 tax-deferred savings plan

• Social security exempt

• Tuition reimbursement up to $5,000 annually

• Sharp PPO or HMO Plan, Kaiser Permanente HMO Plan,

• Dental

• Vision

• Flexible spending account

• Health and wellness perks

• Rewards & Recognition program

To review all benefits, please visit our careers page:

https://www.sdhc.org/wp-content/uploads/2020/11/SDHC-Employee-Benefits-Summary-2020-2021.pdf

About SDHC:

The San Diego Housing Commission (SDHC) is an award-winning public housing agency in the City of San Diego that provides innovative housing assistance programs for households with low income or experiencing homelessness. The San Diego City Council, in its role as the Housing Authority of the City of San Diego, oversees SDHC. SDHC helps pay rent for more than 17,000 households with low income annually; is a leader in collaborative efforts to address homelessness, such as the Community Action Plan on Homelessness for the City of San Diego and SDHC's homelessness initiative, HOUSING FIRST - SAN DIEGO, which has created more than 11,000 housing solutions since November 2014 for people experiencing homelessness or at risk of homelessness; and creates and preserves affordable rental housing, with more than 23,000 affordable units in service in the City today with SDHC's participation.

About the Department:

The Homeless Housing Innovations Division serves homeless individuals and families throughout the City of San Diego using creative strategies and best practice programming. Specifically, the department operates a variety of direct service homeless programs including, but not limited to: homelessness prevention, shelter diversion, rapid rehousing and landlord engagement.

Specific examples include:

• Homelessness Prevention Program

• Homelessness Shelter Diversion Program

• Housing Instability Prevention Program

• Moving Home Rapid Rehousing Program

• Landlord Engagement and Assistance Program

• Homelessness Response Center

About the Position:

The Senior Program Analyst position serves on the management team supervising one of the programs within our department. The position provides complex administrative, budgetary, financial, and compliance support to assigned Commission programs; serves as the Commission's expert on specific assigned housing programs and program funds; analyzes programmatic practices and procedures and develops and implements recommendations for operational, policy, and procedural improvements; conducts needs analyses, feasibility studies, and evaluations for assigned programs; develops, summarizes, and maintains administrative and fiscal records; fosters cooperative working relationships among Commission departments and acts as a liaison with various community, public, and regulatory agencies. Analyzes existing services and future needs and makes recommendations for effective programming for clients, landlords/property managers, other SDHC departments and external agencies and programs. Supervises staff directly including conducting and reviewing regular performance assessments; leads recruitment effort; and ensures tools and resources needed for the program(s) to be successful are updated and/or created and implemented. Collaborates with and provides excellent customer service to units within the department, other divisions, external stakeholders including landlords, shelter and housing providers and people experiencing homelessness. Develops and maintains policies, guidelines and procedures to best serve the needs of stakeholders. The incumbent is accountable for planning and operational goals and objectives and for furthering Commission goals and objectives within general policy guidelines; and performs related work as required.

Class Characteristics:

This is the advanced journey-level class in the Program Analyst series. Incumbents plan, develop, and implement policies and procedures for a variety of programs within an assigned department, including budget administration, contract administration, management analysis, and program evaluation. Incumbents facilitate and support the work of departmental management staff by conducting day-to-day administrative support activities and by providing a professional-level resource for financial, procedural, and operational analyses and studies. Responsibilities include performing diverse, specialized, and complex work involving significant accountability and decision-making responsibility, and may involve frequent contact with the public.

Examples of Essential Job Functions:

• Assists in developing goals, objectives, policies, procedures, work standards, and administrative control systems for the programs to which assigned.

• Supervises staff; manages individual staff performance as well as overall program performance; is involved in all aspects of hiring, and performance evaluations and actions

• Coordinates, oversees, and performs professional-level administrative and programmatic work for various housing programs in such areas as budget development, financial administration and reporting, grants administration, loan management, contract administration, commercial building management, partnership development, management analysis, public information, and program evaluation.

• Plans, designs, develops, organizes, oversees, and administers highly complex housing programs and projects; directs all aspects of assigned programs, including legal and regulatory compliance; develops, receives, reviews, and processes program applications, contracts, environmental reviews, and agreements; participates on various committees and may present recommendations to the Housing Commission and Housing Authority.

• Serves as a liaison to employees, the public, private organizations, government agencies, community groups, and other organizations; provides information and assistance regarding assigned programs and services; receives and responds to complaints and questions relating to assigned area of responsibility; reviews problems and implements corrective actions.

• Develops, oversees, and implements new or revised programs, systems, procedures, and methods of operation; compiles and analyzes data and makes recommendations; analyzes and interprets new or proposed Federal and State legislation, regulations, and policies; drafts new legislations, ordinances, or policy initiatives as directed.

• Oversees and conducts a variety of analytical and operational studies regarding departmental and programmatic activities, including complex financial, budget, regulatory, operational, or administrative issues or questions; evaluates alternatives, makes recommendations, and assists with the implementation of procedural, administrative, and/or operational changes after approval; prepares comprehensive technical records and reports, identifies alternatives, and makes and justifies recommendations.

• Develops and administers program budgets, including revenue projections, multi-year cash flow analysis, cost containment, and grant funds disbursement; monitors revenues and expenditures; identifies and recommends resolutions for budgetary problems.

• Prepares program applications to secure Federal, State, and local funding commitments; assists in the reporting of alternate funding sources and ensures compliance with Federal, State, local, funding agency, and Commission accounting and reporting requirements and applicable laws, regulations, and professional accounting practices.

• Develops consultant requests for proposals for professional services; administers contracts after award; ensures contractor compliance with Commission standards and specifications and time and budget estimates; analyzes and resolves complex problems that may arise.

• Prepares and presents Housing Commission and Housing Authority agenda reports and various other commission, committee, and staff reports, resolutions, ordinances, and correspondence regarding assigned programs.

• Maintains accurate records and files; develops storage of records and retention schedules.

• Participates on a variety of interdisciplinary committees and commissions and represents the Commission to a variety of community, government, and regulatory agencies and stakeholder groups; conducts workshops, forums, and training sessions for practitioners of affordable housing programs; provides professional and technical expertise to the community.

• Performs other duties as assigned.

Qualifications:

Knowledge of:

• Principles and practices of Federal, State, and local housing programs.

• Principles, practices, and procedures of funding sources and grant funds disbursement.

• Project and/or program management, analytical processes, and report preparation techniques.

• Organizational and management practices as applied to the analysis, evaluation, development, and implementation of programs, policies, and procedures.

• Research, statistical, analytical, and reporting methods, techniques, and procedures.

• Applicable Federal, State, and local laws, regulatory codes, ordinances, and procedures relevant to assigned area of responsibility.

• Principles and practices of contract administration and evaluation, budget development and administration, and sound financial management policies and procedures.

• Recent and on-going developments, current literature, and sources of information related to the assigned programs.

• Record-keeping principles and procedures.

• Modern office practices, methods, and computer equipment and applications related to the work.

• English usage, grammar, spelling, vocabulary, and punctuation.

• Techniques for effectively representing the Commission in contacts with government agencies, community groups, and various business, professional, educational, regulatory, and legislative organizations.

• Techniques for providing a high level of customer service by effectively dealing with the public, vendors, contractors, and Commission staff.

Ability to:

• Assist in the development of goals, objectives, policies, procedures, and work standards for assigned programs.

• Coordinate and oversee programmatic administrative, budgeting, and fiscal reporting activities.

• Perform responsible and difficult administrative work involving the use of independent judgment and personal initiative.

• Plan and conduct effective management, administrative, and operational studies.

• Plan, organize, and carry out assignments from management staff with minimal direction.

• Plan and conduct research on a wide variety of program topics including grant funding, contract feasibility, budget proposals, and operational alternatives.

• Analyze, interpret, summarize, and present administrative and technical information and data effectively.

• Research, analyze, and evaluate new service delivery methods, procedures, and techniques.

• Prepare clear and concise reports, correspondence, policies, procedures, and other written materials.

• Interpret, apply, explain, and ensure compliance with applicable Federal, State, and local policies, procedures, laws, and regulations.

• Effectively represent the Commission in meetings with government agencies, community groups, and various businesses, professional, and regulatory organizations, and in meetings with individuals.

• Establish and maintain a variety of filing, record-keeping, and tracking systems.

• Organize and prioritize a variety of projects and multiple tasks in an effective and timely manner; organize own work, set priorities, and meet critical time deadlines.

• Operate and maintain modern office equipment, including computer equipment and specialized software applications programs.

• Use English effectively to communicate in person, over the telephone, and in writing.

• Use tact, initiative, prudence, and independent judgment within general policy and legal guidelines in politically sensitive situations.

• Establish, maintain, and foster positive and harmonious working relationships with those contacted in the course of work.

Education & Experience:

Equivalent to graduation from an accredited four-year college or university with major coursework in business administration, finance, public administration, or a related field and five (5) years of progressively responsible experience in the analysis and stewardship of housing programs, including three (3) years equivalent to the Program Analyst at the Commission.

Licenses & Certifications:

Possession of, or ability to obtain, a valid California Driver's License by time of appointment.

Physical Demands:

Must possess mobility to work in a standard office setting and use standard office equipment, including a computer; vision to read printed materials and a computer screen; and hearing and speech to communicate in person and over the telephone. This is primarily a sedentary office classification although standing in work areas and walking between work areas may be required. Finger dexterity is needed to access, enter, and retrieve data using a computer keyboard or calculator and to operate standard office equipment. Positions in this classification occasionally bend, stoop, kneel, reach, push, and pull drawers open and closed to retrieve and file information. Employees must possess the ability to lift, carry, push, and pull materials and objects weighing up to 25 pounds.

Environmental Demands:

Employees work in an office environment with moderate noise levels, controlled temperature conditions, and no direct exposure to hazardous physical substances. Employees may interact with upset staff and/or public and private representatives in interpreting and enforcing departmental policies and procedures.