Sr Product Managers

Career Band:

L07

Be unstoppable with us!

T-Mobile is synonymous with innovation-and you could be part of the team that disrupted an entire industry! We reinvented customer service, brought real 5G to the nation, and now we're shaping the future of technology in wireless and beyond. Our work is as exciting as it is rewarding, so consider the career opportunity below as your invitation to grow with us, make big things happen with us, above all, #BEYOU with us. Together, we won't stop!

Position summary

T-Mobile is America's supercharged Un-carrier, delivering an advanced 4G LTE and transformative nationwide 5G network that will offer reliable connectivity for all. Senior Product Managers located in Bellevue, WA will drive end to end delivery of web-based and mobile application products with moderate to high level of complexity and scope which includes creating, managing, maintaining, and communicating product requirements and roadmap and initiating and managing supporting projects.

Position duties and responsibilities include, but are not limited to:

• Drive alignment within cross-functional teams (including but not limited to marketing, software and hardware engineering, quality assurance, and customer service) and collaborate with stakeholders in building a product that fulfills a strategic product vision and contributes positively to overall customer experience.

• Utilize a variety of product management practices and methods including agile, scrum, Kanban, waterfall, and iterative development to actively build a product that fulfills a strategic product vision and contributes positively to the overall customer experience.

• Gather customer inputs by designing and/or conducting usability studies, consumer panels, and other market research methodologies to improve user experience and drive long term product roadmap.

• Author product requirement documents (PRDs), business requirement documents (BRDs), and functional specifications using Aha, JIRA, Atlassian, or Rally for consumer facing web/app products throughout a project's lifecycle.

• Work with crossfunctional teams, tracking project progress by prioritizing product features, and ensuring completion of deliverables using tools including Asana, Invision, and/or Zeplin to drive crossfunctional collaboration and communication.

• Conduct product analysis and optimization using methods including A/B testing, sentiment analysis, and/or data analysis and tools including but not limited to Apptentive, AppFollow, Adobe Target, and/or Firebase.

• Demonstrate and practice technical understanding of hardware and software integration, including an understanding of networking protocols, client-server architecture, and embedded firmware constraints, to drive informed feature development and product requirements within the application product roadmap.

• Contribute deep user experience design expertise, particularly in the realm of mobile apps, to provide oversight and coaching to app design team members regarding user interface optimization, user navigation, and design for accessibility requirements.

• Up to 20% domestic travel required, including overnight travel.

Skill requirements:

• Eliciting and authoring functional software requirements in formats including PRFAQs and PRDs and authoring software specifications informats including use cases, user stories, annotated wireframes, and flow diagrams.

• Creating and maintaining the product roadmap, prioritizing product features based on multiple criteria, defining and documenting scope for releases (using Asana or Jira), and partnering with engineering, marketing, senior business leaders, and other key stakeholders to define release schedule.

• Managing a consumer-facing software product that controls and integrates directly with consumer hardware via APIs accessed over Bluetooth or 802.11 (Wi-Fi).

• Understanding the full technology stack of a modern, fully-featured mobile app, including modern smartphone technology (location & orientation, Bluetooth, and camera capabilities), iOS and Android operating systems; native and non-native mobile app development frameworks, and distributed application concepts including local and remote APIs, storage, and software components.

• Performing User Experience (UX) design (creating user flows, wireframes, visual design, UI (user interface) specifications, and interactive prototypes), with leading or overseeing the UX design workstream.

• Conducting product optimization, validation, and monitoring using customer research techniques including usability studies, user surveys, and A/B testing, and software analytics tools (Adobe Analytics, Google Analytics, Amplitude, or a comparably-featured tool).

Experience and education requirements:

PRIMARY REQUIREMENTS: Master's degree in Computer Science, Software Engineering, or related, or its foreign equivalent, and 5 years of relevant work experience.

ALTERNATIVE REQUIREMENTS: Bachelor's degree in Computer Science, Software Engineering, or related, or its foreign equivalent, and 7 years of relevant work experience.

Additional:

• Location: Bellevue, WA

• This position is eligible for the employee referral program.

How to apply:

• Visit www.tmobile.jobs.

• Create a candidate profile, and apply to REQ276438.

OTHER: Work hours: 40 hours/week. Washington Pay Range: $174,325.00 - $213,900.00/year.

The pay range above is the general base pay range for a successful candidate in the state listed. The successful candidate's actual pay will be based on various factors, such as work location, qualifications, and experience.

At T-Mobile, employees in regular, non-temporary roles are eligible for an annual bonus or periodic sales incentive or bonus, based on their role. Most Corporate employees are eligible for a year-end bonus based on company and/or individual performance and which is set at a percentage of the employee's eligible earnings in the prior year. Certain positions in Customer Care are eligible for monthly bonuses based on individual and/or team performance, while Retail and Business Sales roles are eligible for monthly or quarterly sales incentives. And since we are ALL owners, EVERY employee at T-Mobile is eligible for an Annual Stock Grant. For information about T-Mobile's amazing benefits, check out https://careers.t-mobile.com/culture-and-benefits/.

• At least 18 years of age

• Legally authorized to work in the United States

Travel:

Travel Required (Yes/No):No

DOT Regulated:

DOT Regulated Position (Yes/No):No

Safety Sensitive Position (Yes/No):No

At T-Mobile, our benefits exemplify the spirit of One Team, Together! A big part of how we care for one another is working to ensure our benefits evolve to meet the needs of our team members. Full and part-time employees have access to the same benefits when eligible. We cover all of the bases, offering medical, dental and vision insurance, a flexible spending account, 401(k), employee stock grants, employee stock purchase plan, paid time off and up to paid 12 holidays - which total about 4 weeks for new full-time employees and about 2.5 weeks for new part-time employees annually - paid parental and family leave, family building benefits, back-up care, enhanced family support, childcare subsidy, tuition assistance, college coaching, short and long term disability, voluntary AD&D coverage, voluntary accident coverage, voluntary life insurance, voluntary disability insurance, and voluntary long-term care insurance.

We don't stop there- eligible employees can receive mobile service & home internet discounts, pet insurance, and access to commuter and transit programs! To learn about T-Mobile's amazing benefits, check out www.t-mobilebenefits.com.

Never stop growing!

As part of the T-Mobile team, you know the Un-carrier doesn't have a corporate ladder-it's more like a jungle gym of possibilities! We love helping our employees grow in their careers, because it's that shared drive to aim high that drives our business and our culture forward. By applying for this career opportunity, you're living our values while investing in your career growth-and we applaud it. You're unstoppable!

T-Mobile USA, Inc. is an Equal Opportunity Employer. All decisions concerning the employment relationship will be made without regard to age, race, ethnicity, color, religion, creed, sex, sexual orientation, gender identity or expression, national origin, religious affiliation, marital status, citizenship status, veteran status, the presence of any physical or mental disability, or any other status or characteristic protected by federal, state, or local law. Discrimination, retaliation or harassment based upon any of these factors is wholly inconsistent with how we do business and will not be tolerated.

Talent comes in all forms at the Un-carrier. If you are an individual with a disability and need reasonable accommodation at any point in the application or interview process, please let us know by emailing ApplicantAccommodation@t-mobile.com or calling 1-844-873-9500. Please note, this contact channel is not a means to apply for or inquire about a position and we are unable to respond to non-accommodation related requests.