Sr. Product Manager - IT Services

Dell Inc Round Rock , TX 78664

Posted 2 months ago

Job ID R029338 Date posted Aug. 16, 2019

Sr. Product Manager

  • IT Services

Competitive salary

Round Rock, Texas, United States

Dell provides the technology that transforms the way we all work and live. But we are more than a technology company we are a people company. We inspire, challenge and respect every one of our over 100,000 employees. We also provide them with unparalleled growth and development opportunities. We can't wait for you to discover this for yourself as a Sr. Product Manager

  • IT Services

  • IT on our IT team in Round Rock, Texas, United States.

Innovative projects that deliver cutting edge results do not run themselves. Project and Program Management within Business Support ensure projects run seamlessly, from start to finish. Our team manages projects or leads others managing projects ensuring cross-functional teams work collaboratively and effectively. We oversee initial plans, set budgets, track project activities and communicate milestones to key stakeholders.

Services Digital is hiring a Product Manager. The team needs individuals with exceptional technical product management skills to help drive digital transformation across Dell Digital.

The Product Manager builds and manages a product backlog based on conversations with their stakeholders and facilitate discussions about requirements and changing priorities. Based on this negotiated backlog of requests, they support the engineering team's end-to-end efforts to deliver solutions and value-add services application capabilities.

The Product Manager will be operating within a dynamic, fast-paced, and agile IT development environment. We are looking for candidates having broad IT leadership and the depth of experience to transform the tools for Dell's Services organization. The ideal candidate will be a strong collaborator and communicator who can handle adversity and manage conversations with both business and IT partners effectively.

Role Responsibilities:

  • Ensures the business requirements are aligned to the overall product vision

  • Ensures the business requirements are aligned to the overall product vision

  • Works to define and analyze problems and opportunities, actively engaged in stakeholder conversations providing actionable recommendations on how to optimize the business of IT

  • Helps the Services IT team with business context to define, formulate, and validate end to end data management capabilities.

  • Helps define and manage a prioritized product backlog roadmap

  • Leads presentation of project work, development activities, and results/findings to key stakeholders

  • Responsible for writing user stories, peer reviews of other backlogs and stories

  • Negotiates acceptance criteria for work results, negotiates release schedule, and accepts/rejects work of the team

  • Provides excellent support to the business and IT teams during user acceptance testing and go live

  • Does market research on industry standards and best practices

Qualifications:

  • Engineering, Computer Science, or Business Degree, or equivalent professional experience

  • 10+ years of relevant IT project and product experience

  • Strong collaboration and communication skills, including the ability to convey ideas effectively to both IT and business audiences

  • Adept at handling adversity, tactful in conversations with executive leadership and operational leads alike

  • Strong teamwork, business acumen, and customer advocacy skills

  • Strong presentation, leadership, business influence, and project management skills

Preferences:

  • Experience working within and across global teams and stakeholder groups

  • Experience with Click and/or FinancialForce a plus

  • Experience in Agile development

Benefits

We offer highly competitive salaries, bonus programs, world-class benefits, and unparalleled growth and development opportunities all to create a compelling and rewarding work environment.

If you share our passion for data and you're keen to play a key role in driving progress, this is your opportunity to develop with Dell.

Dell is committed to the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment. All employment decisions at Dell are based on business needs, job requirements and individual qualifications, without regard to race, color, religion or belief, national, social or ethnic origin, sex (including pregnancy), age, physical, mental or sensory disability, HIV Status, sexual orientation, gender identity and/or expression, marital, civil union or domestic partnership status, past or present military service, family medical history or genetic information, family or parental status, or any other status protected by the laws or regulations in the locations where we operate. Dell will not tolerate discrimination or harassment based on any of these characteristics. Learn more about Diversity and Inclusion at Dell here.

Apply now Apply now


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Sr. Product Manager - IT Services

Dell Inc