Sr. Product Manager, Growth & Expansion, WW Flex Strategy

DESCRIPTION

At Amazon, we're working to be the most Customer-centric company on earth. One customer experience that we're constantly looking to take to a new level is how we fulfill and deliver their orders. Our goal is to exceed the expectations of all our customers by ensuring that their orders, no matter how large or small are delivered where and when they need them, as quickly, accurately, and cost effectively as possible. To meet this goal, Amazon is continually striving to innovate and provide best in class service levels through the introduction of pioneering new products and services in the last mile delivery space. We are doing this by building a world class last mile operation, significantly complimented by Amazon Flex. Amazon Flex works directly with independent contractors - called delivery partners - to make deliveries to our customers. With Amazon Flex, individuals can now be their own boss delivering Amazon packages.

As a Sr. Product Manager in the Central Growth & Expansion team, you will be responsible for defining and owning new product development and its execution. You will start by interacting with business operations teams in NA, APAC, and EU to understand the most pressing business challenges that they face and by appreciating the current experiences for our Delivery Partners. You will work with finance, program, and tech teams to generate business plans that deliver great experiences for Delivery Partners and solve our business needs. This will include evaluating the current landscape, developing pricing structures, operational approach, financial models, and marketing plans. It will also entail the need to run weekly review and ensure delivery of business outcomes. You will partner with our Amazon Flex technology teams and the broader Last Mile org to develop the product roadmap, and will partner with local teams to operationally execute on new business models.

Key job responsibilities

• Manage full lifecycle development of a Product with considerable impact across multiple organizations

• Work autonomously, seeking to understand business problems, automation limitations, scaling factors, boundary conditions, and reasons behind leadership decisions·

• Work with tech, finance managers, business leaders, and executive team to communicate and impact critical business initiatives

We are open to hiring candidates to work out of one of the following locations:

Bellevue, WA, USA

BASIC QUALIFICATIONS

• 4+ years of end to end product delivery experience

• Knowledge of key customer experience metrics and methodology (e.g., NPS)

• Experience in areas such as market research, statistics, finance or qualitative/quantitative research

• Experience in influencing senior leadership through data driven insights

• Experience in using statistical analysis to identify issues or opportunities for improvement

• Experience with feature delivery and tradeoffs of a product

• Bachelor's degree in business administration, finance, economics, computer science, data science, engineering, or other related field

• Experience in SQL, ETL, Excel Macro and Tableau/Power BI

PREFERRED QUALIFICATIONS

• MBA

• 6+ years of product or program management, product marketing, business development or technology experience

• Have extensive experience in SQL

Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status. For individuals with disabilities who would like to request an accommodation, please visit https://www.amazon.jobs/en/disability/us.

Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $110,700/year in our lowest geographic market up to $206,000/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience. Amazon is a total compensation company. Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. For more information, please visit https://www.aboutamazon.com/workplace/employee-benefits. This position will remain posted until filled. Applicants should apply via our internal or external career site.