Sr. Product Manager, Gift Cards

Amazon.Com, Inc. Seattle , WA 98113

Posted 2 weeks ago

The Amazon Gift Card business is a rapidly growing, multi-billion dollar global business which significantly contributes to Amazon's profitability. The Gift Cards team is responsible for creating and enhancing multiple products sold globally through the Amazon website, third-party brick-and-mortar stores, and corporate partners. Our product lines include a range of digital, physical and stored value products which help customers manage and add funds to their Amazon Balance.

The Sr. Product Manager for Gift Cards will own delivering a top 2020 priority with global impact. A successful candidate must thrive working with cross-functional teams and enjoy operating in an ambiguous environment under tight timelines. A successful candidate will be highly resourceful, customer obsessed, think and act both strategically and tactically, and work independently under time constraints to meet deadlines. She or he will have a proven track record in taking on end-to-end ownership and successfully delivering results in an ambiguous, fast-paced, and dynamic business environment. This is a highly visible role, with the opportunity to work with business and technical leaders across the organization.

Responsibilities include the following:

  • Manage the entire product life cycle from strategic planning to tactical execution.

  • Determine requirements and work with key stakeholders to deliver a key business priority for 2020, including engineering and teams across Amazon.

  • Communicate with management and senior executives about product direction, strategy and the operational execution.

  • Handle multiple competing priorities in a fast-paced environment.

  • Effectively manage expectations and resolve conflicts that balance customer and company needs.

  • Work with UX design, engineering, business, and operations to define detailed requirements.

  • Author business cases, working backwards documents, use cases, process flows, and wireframes.

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Sr. Product Manager, Gift Cards

Amazon.Com, Inc.