Sr. Product Manager - Tech

Amazon.Com, Inc. San Francisco , CA 94118

Posted 7 days ago

Amazon Music is looking for a Senior Technical Product Manager to join the Immersive Content and Creator Experiences Team team. In this highly visible role, you will manage the product vision and roadmap to scale some of Amazon Music and Alexa's biggest bets. You'll partner deeply with music programming, editorial and our artist facing teams to build a more immersive listening destination. You'll have the opportunity to build across surfaces (voice, visual, mobile, web, etc) and to work with cutting edge tech and new business processes.

A successful candidate will be customer obsessed, technical, an expert at cross team collaboration, have exemplary communication skills... and, of course, a passion for music and creators! The candidate will need to be a self-starter, comfortable with ambiguity in a fast-paced and ever-changing environment, and able to think big while paying careful attention to detail. You will excel in the following areas:

  • Cross-Functional Partnership: Foster tight partnerships with key stakeholders across Amazon. You are able to clearly present findings to partner teams and organizational leadership, and facilitate decision making at all levels in a distributed global team structure.

  • Operations: You create simple and time-saving scalable processes that help your product, content and engineering teams meet their goals more efficiently and effectively. You are a master in using a variety of tools to solve customer problems quickly, creating clear processes to manage incoming requests from our partner teams, streamlining our operations without creating a bottleneck, and pursuing opportunities to automate internal processes.

  • Customer Insights & Innovation: You live and breathe customer insights. You develop bold, innovative solutions that are grounded in a deep understanding of customer needs. You can derive insights from customer feedback, usage data, and external research, and provide input to our product and tech teams. You are comfortable leading a customer listening initiative that reports to VP level, regularly.

  • Architectural Understanding: You understand how complex content delivery systems fit together to deliver customer value. You understand production pipelines and technology design best practices. You are able to act as a subject matter expert for your area, having a good sense of what is easy and what is hard, and shielding your engineering team from the noise and delivering value to operators and contributors.

  • Appetite for Experimentation: You are centered on a 'test and learn 'philosophy. You drive change through validation of concepts with a quick pivot mentality. Data and feedback inform your decisions and next wave of experiments.

We take pride in having a fast-paced, collaborative culture and seek team members that contribute to this environment with their style, experience and passion. If you think you are the right fit for the position, don't miss out on the chance to grow with us.

Amazon Music

Imagine being a part of an agile team where your ideas have the potential to reach millions. Picture working on cutting-edge consumer-facing products, where every single team member is a critical voice in the decision-making process. Envision being able to leverage the resources of a Fortune-500 company within the atmosphere of a start-up. Welcome to Amazon Music, where ideas are born and come to life as Amazon Music Unlimited, Prime Music, and so much more.

Everyone on our team has a meaningful impact on product features, new directions in music streaming, and customer engagement. We are looking for new team members across a variety of job functions including software engineering/development, marketing, ops and more. Come join us as we make history by launching exciting new projects in the coming years.

Our team is focused on building a personalized, curated, and seamless music experience. We want to help our customers discover up-and-coming artists, while also having access to their favorite established musicians. We build systems that are distributed on a large scale, spanning our music apps, web player, and voice-forward audio engagement on mobile and Amazon Echo devices, powered by Alexa to support our customer base. Amazon Music offerings are available in countries around the world, and our applications support our mission of delivering music to customers in new and exciting ways that enhance their day-to-day lives.

  • 2+ years of experience with end to end product delivery

  • 5+ years of technical product management, program management or engineering experience

  • Bachelor's Degree

  • Experience contributing to engineering discussions around technology decisions and strategy related to a product

  • Experience owning roadmap strategy and definition

  • Experience owning feature delivery and tradeoffs of a product

  • Experience defining programs, processes, and using data and metrics to determine customer-facing improvements

  • Technical fluency; ability to understand and discuss architectural concepts, tradeoffs, and new opportunities with technical team members

  • Some creative media experience working with: audio/video/photos/etc) either in a production or program management capacity.

  • Understanding of creator tools workflows and needs.

  • Proven track record of taking end-to-end ownership and driving results; demonstrated ability to manage multiple programs, work prioritization, planning, task delegation, and coordination across functional teams

  • You are passionate about music and the music business

  • You have experience managing voice or mobile products

  • You have experience working directly with artists or production teams. is an Equal Opportunity-Affirmative Action Employer - Minority / Female / Disability / Veteran / Gender Identity / Sexual Orientation. Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.


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Sr. Product Manager - Tech

Amazon.Com, Inc.