Sr. Product Manager 1, Cross Functional

Paypal Scottsdale , AZ 85250

Posted 2 months ago

Job Description: Fueled by a fundamental belief that having access to financial services creates opportunity, PayPal (NASDAQ: PYPL) is committed to democratizing financial services and empowering people and businesses to join and thrive in the global economy. Our open digital payments platform gives PayPal's 254 million active account holders the confidence to connect and transact in new and powerful ways, whether they are online, on a mobile device, in an app, or in person. Through a combination of technological innovation and strategic partnerships, PayPal creates better ways to manage and move money, and offers choice and flexibility when sending payments, paying or getting paid. Available in more than 200 markets around the world, the PayPal platform, including Braintree, Venmo and Xoom enables consumers and merchants to receive money in more than 100 currencies, withdraw funds in 56 currencies and hold balances in their PayPal accounts in 25 currencies.

We are looking for a collaborative, analytical and proactive Product Owner in our OCIO Strategic Employee Applications Team. This person will partner with multiple teams to help define world class cross-functional solutions that improve our workforce experience, security, and productivity. Our cross-functional product owners utilize data, use cases and process analysis to create a foundation for these solutions in our dynamic and growing work environment.

Primary Job Responsibilities include:

  • Develop effective matrixed relationships with Product Lead, Sponsors, Business Customers and Technologists (Project Management, Architecture, Product Owners, Vendors, Engineering, etc.) across multiple geographies to prioritize projects, capabilities and product backlog in accordance with our vision, strategy, business value, dependencies and technical risk, and to deliver these solutions

  • Recommend continued improvements and best practices to support business strategy and operational needs, including proactive review of existing solutions against industry best practices.

  • Develop and track high level Key Performance Indicators (KPI's) and goals

  • Define and document business requirements, use cases, data flows, and process analysis for cross-functional solutions. Act as "user champion" during solution delivery/deployment.

  • Define, groom, document and maintain user stories/requirements in partnership with the Engineering teams and business partners.

  • Define & Maintain roadmaps and backlog for projects including developing new proposals and user stories

  • Manage multiple complex milestones and deliverables concurrently during project/solution delivery and fixes

  • Define solution launch strategy when needed. Partner with the organizational change management and communications teams, as appropriate.

  • Provide subject matter expertise on projects assigned.

  • Coach and mentor other product owners and business analysts in delivering customer-focused solutions and continuous improvement.

  • Provide appropriate updates, reviews with partners and management team.

Job Requirements

  • 5+ years of relevant technology experience in business analysis or product ownership

  • Strong understanding of database principles, SQL, data analysis, user experience and SDLC

  • Experience with Rally, SAAS applications, Data, Integrations and Custom Development Solutions

  • Excellent verbal and written communication skills at all levels including senior management.

  • Comfortable in prioritizing and delivering multiple projects and deadlines in a fast-paced, rapidly evolving organization

  • Highly flexible in learning new technologies and deploying end to end solutions quickly and iteratively

  • Proven track record in delivery of customer focused solutions on time and on quality, with demonstrated strategic thinking and business acumen

  • Team-first orientation with highly effective organization, collaboration, negotiation and influencing skills across all stakeholders

  • Ability to work in Agile, Waterfall and hybrid delivery models.

  • Bachelors/Masters Degree in relevant field preferred.

  • Product Owner Certification (CSPO or Pragmatic Marketing) preferred.

We're a purpose-driven company whose beliefs are the foundation for how we conduct business every day. We hold ourselves to our One Team Behaviors which demand that we hold the highest ethical standards, to empower an open and diverse workplace, and strive to treat everyone who is touched by our business with dignity and respect. Our employees challenge the status quo, ask questions, and find solutions. We want to break down barriers to financial empowerment. Join us as we change the way the world defines financial freedom.

PayPal provides equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, pregnancy, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law. In addition, PayPal will provide reasonable accommodations for qualified individuals with disabilities.


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Sr. Product Manager 1, Cross Functional