Sr. Product Engineer, Supercharger

The Tesla Energy Product and Service Engineering team is looking for a passionate and collaborative Product Engineer to support and accelerate the opening of the supercharger network to non-Teslas. With a mandate to maintain and improve the industry-leading uptime of the global Supercharger network while supporting an unprecedented scaling, a successful applicant will apply solid first principles and leverage data analytics collected from our connected systems across the world to proactively find and solve issues with the Supercharger fleet. A successful applicant will work collaboratively across our global teams to diagnose, troubleshoot, document, and train our organization to ensure our customers have the best possible experience.

• Drive cross-functional efforts and initiatives to implement fleet improvements with the manufacturing, design, field service, technical support teams

• Work with the wider engineering and manufacturing teams to drive design and manufacturing product improvements in both existing and future products

• Work with field service and technical support teams to create documentation and training to support field commissioning, service actions, and to ensure consistent and stable global service operations

• Utilize remote data analysis, fleet analytics and first principles insights to solve problems with some lab work and onsite investigations as needed

• Troubleshoot and root cause hardware, software, and firmware issues of the global Supercharger network

• Degree in Electrical Engineering, Mechatronics Engineering or equivalent experience

• Minimum 2 years of experience as a development, diagnostic or field support engineer

• Experience with product engineering, reliability engineering, failure analysis, systems test engineering, or product quality engineering

• Experience using SQL, Linux based operating systems, Python, and C/C++ or equivalent

• Strong engineering fundamentals and intuition, applied to firmware/software/hardware of connected systems

• Strong analytical and problem-solving skills with hands on experience debugging complex systems

• Demonstrated ability to work cross-functionally in a collaborative manner across many teams and capacity for managing simultaneous tasks and challenges

• Demonstrated data analytics and analysis

• Able to read and interpret mechanical drawings and electrical diagrams

• Experience with charging standards is a plus