The Senior Product Manager for Business Card is responsible for leading a cross-function team to launch, develop and evolve a new market-competitive business card product. This Business Card subject matter expert will collaborate to develop innovative operational, technical and marketing solutions to drive profitable growth.
Through a deep understanding of the product, customer, competition and market, this leader will apply this expertise to define and champion product strategy designed to meet business, brand and customer needs, as well as optimize the quality, performance and financial growth of the Business Card product portfolio. This includes producing and supporting the execution of a strategic roadmap of product enhancements and capabilities that sustain or improve product performance over time.
Importantly, this leader will play a key role in managing relationships (and accountability) with major service providers that provide acquisition and processing for Business Card.
Reports to Director level or higher Essential Job Functions
Product Growth Strategy
Develop and design product strategy and business plans to effectively position and differentiate Business Card in the market
Partner with vertical leaders, credit risk, finance and marketing to develop product strategies that support acquisition and spend objectives
Support Sales to grow the pipeline and win new business
Develop and champion a long-term vision for the product in line with enterprise-wide strategic objectives
Partner with Finance to further develop and manage the Business Card P&L. Proactively identify opportunities to improve profitability.
Collaborate with cross-functional partners e.g. Client Partnerships, Credit Risk, Sales, Fraud, Care Center to implement strategies and tactics that drive P&L performance
Monitor and manage service provider expenses; partner with Senior Leadership to identify and implement OpEx and CapEx efficiencies.
Develop robust capability roadmap to future proof and enhance the competitiveness of the Business Card product.
Manage and strengthen overall performance of current product features and capabilities, and oversees development of new solutions.
Drive prioritization of product and capabilities solutions, ensuring through business case ad market opportunity assessments, clear requirements and standardizes process to brings solutions to market successfully.
In partnership with Capability owners, maintain oversight of select existing capabilities; analyzing problems and reporting status of the capability and recommendations whether to maintain, enhance or retire as needed.
Identify and communicate best practices and product playbook to ensure consistency of strategy, approach, implementation and management.
Bachelor's degree in business, marketing or related field. OR equivalent education and/or work experience. Master's Degree is preferred.
10 years of experience in a progressively complex product management environment, including P&L management. Experience with business or commercial card highly preferred.
3-5 years of supervisory experience leading a team of individual contributors.
Knowledge, Skills and Abilities
Individual should be skilled in leading strategic programs and initiatives and multiple medium to large scale efforts simultaneously. He/she should have a measureable track record as a change leader with excellent oral and written communication skills and the ability to succinctly convey information to senior management as expected. This person must be seen as a business leader who has thought leadership, analytical strength, and strong business sensibility. He/she will operate within and across a matrixed business to achieve success.
Working Conditions/ Physical Requirements
Normal office environment, some travel may be required.
2-5 direct reports
This job description is illustrative of the types of duties typically performed by this job. It is not intended to be an exhaustive listing of each and every essential function of the job. Because job content may change from time to time, the Company reserves the right to add and/or delete essential functions from this job at any time.
Alliance Data card services business
Alliance Data's card services business develops market-leading private label, co-brand, and business credit card programs for many of the world's most recognizable brands. Through our branded credit programs, we help build more profitable relationships between our partners and their cardmembers, and drive lasting loyalty. We uphold our Know more. Sell more. promise by leveraging unmatched customer insights, advanced analytics, and broad-reaching innovative capabilities. It's how we deliver increased sales to our partners, build enduring loyalty to their brands, and provide more value to our cardmembers.
Alliance Data offers a competitive salary, a comprehensive selection of benefit options including 401(k).
All job offers are contingent upon successful completion of credit and background checks.
Alliance Data is an Equal Opportunity Employer.
Alliance Data will provide accommodations to applicants needing accommodations to complete the application process.
Any applicant offered employment will be required to establish that they are legally authorized to work in the United States for Alliance Data.
Alliance Data participates in E-Verify.
Alliance Data will consider for employment qualified applicants with criminal and credit histories in a manner consistent with the requirements of all applicable laws, including the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance.
To learn more, visit www.KnowMoreSellMore.com/careers