Sr. Process Design Architect - New Jersey

KLM Careers Toms River , NJ 08753

Posted 3 weeks ago

Sr. Process Design Architect - New Jersey

Boston or Jersey City

  • Being a member of the Business Architect Group, the Sr. Process Design Architect will be responsible for process reimagination using a collaborative approach to digitizing business processes.
  • Lead design thinking and process and decision modeling using BPMN compliant methodologies and tools. This role will integrate process modeling into DTCC risk management resilience framework.
  • The objective of process reimagination is to deliver best in class client experience by incorporating customer journeys across our product portfolio.
  • Apply deep process design experience with BPM and other technologies to reengineer business processes and deliver new and innovative solutions to our clients.


  • Lead process re-engineering by analyzing, documenting, and designing the future state of business processes including key performance indicators (KPIs), service level agreements (SLAs), business reports, process metrics, and process diagrams
  • Incorporate various technology solutions (e.g. RPA, BPM, AI, BI) and determine how to demonstrate them in process re-design to increase enterprise performance while working with respective SMEs
  • Develop a deep understanding of each business divisions strategy, business model, operating model, processes, teams, and culture
  • Create effective working relationships with business teams, and key subject matter experts
  • Foster a culture of Entrepreneurship
  • Apply deep understanding of the current business, industry context, regulatory context, future vision to develop an enterprise wide business architecture capabilities and roadmap
  • Lead workstreams and projects to design business architecture artifacts and deliverables to deliver expected argument and value proposition (risk, resilience, complexity, reuse, total cost of ownership etc.)


1. Minimum of 7 years of related experience

2. Bachelor's degree preferred with Masters or equivalent experience

3. MBA preferred

4. Experience in banking, capital markets, or financial operations preferred

5. Proficient with Excel & PowerPoint

6. Experience building services-based decomposition

7. Business Process Management certification a plus

8. Must be a US Citizen or Green Card holder.


Pay and Benefits:

Competitive compensation, including base pay and annual incentive

Comprehensive health and life insurance and well-being benefits, based on location

Retirement benefits

Paid Time Off and other leave of absence

Flexible/Hybrid Work Arrangements

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Sr. Process Design Architect - New Jersey

KLM Careers