Sr. Process Design Architect - Boston

KLM Careers Roxbury , MA 02119

Posted 2 weeks ago

Sr. Process Design Architect - Boston

Boston or Jersey City

  • Being a member of the Business Architect Group, the Sr. Process Design Architect will be responsible for process reimagination using a collaborative approach to digitizing business processes.
  • Lead design thinking and process and decision modeling using BPMN compliant methodologies and tools. This role will integrate process modeling into DTCC risk management resilience framework.
  • The objective of process reimagination is to deliver best in class client experience by incorporating customer journeys across our product portfolio.
  • Apply deep process design experience with BPM and other technologies to reengineer business processes and deliver new and innovative solutions to our clients.

Responsibilities:

  • Lead process re-engineering by analyzing, documenting, and designing the future state of business processes including key performance indicators (KPIs), service level agreements (SLAs), business reports, process metrics, and process diagrams
  • Incorporate various technology solutions (e.g. RPA, BPM, AI, BI) and determine how to demonstrate them in process re-design to increase enterprise performance while working with respective SMEs
  • Develop a deep understanding of each business divisions strategy, business model, operating model, processes, teams, and culture
  • Create effective working relationships with business teams, and key subject matter experts
  • Foster a culture of Entrepreneurship
  • Apply deep understanding of the current business, industry context, regulatory context, future vision to develop an enterprise wide business architecture capabilities and roadmap
  • Lead workstreams and projects to design business architecture artifacts and deliverables to deliver expected argument and value proposition (risk, resilience, complexity, reuse, total cost of ownership etc.)

Requirements

1. Minimum of 7 years of related experience

2. Bachelor's degree preferred with Masters or equivalent experience

3. MBA preferred

4. Experience in banking, capital markets, or financial operations preferred

5. Proficient with Excel & PowerPoint

6. Experience building services-based decomposition

7. Business Process Management certification a plus

8. Must be a US Citizen or Green Card holder.

Benefits

Pay and Benefits:

Competitive compensation, including base pay and annual incentive

Comprehensive health and life insurance and well-being benefits, based on location

Retirement benefits

Paid Time Off and other leave of absence

Flexible/Hybrid Work Arrangements

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