Sr Principal Client Technologist

Amazon.Com, Inc. San Francisco , CA 94118

Posted 3 weeks ago

Strategic Accounts, Sr Principal Client Technologist

Amazon Web Services (AWS) provides companies of all sizes with an infrastructure web services platform in the cloud ("cloud computing"). With AWS you can requisition compute power, storage, and many other services - gaining access to a suite of elastic IT infrastructure services as your business demands them. AWS is the leading platform for designing and developing applications for the cloud and is growing rapidly with hundreds of thousands of companies in over 190 countries on the platform.

We are seeking an account chief architect, who will be responsible for the business, digital, and IT transformation strategy with our Strategic Account segment customers pursuing large cloud adoption initiatives and cloud migrations. This role will support a specific strategic account (could be more than one). They will partner with the customer's senior technical and strategic leadership including, but not limited to, the CIO, CFO, CMO, COO, CISO/CTO, and other Application Engineering stakeholders, to jointly develop transformation strategies that help customers accelerate growth and achieve their business outcomes.

As a strategic technologist, you are a proven expert and thought-leader in complex business-IT transformations including platform modernization, enterprise systems, digital transformation, cloud deployment and migrations, governance, software development, and enterprise architecture. The right candidate will have experience and expertise indicting success in leading global IT transformation and technology strategy with very large industry disrupting organizations, demonstrated experience in developing strategic technical initiatives, a proven track record of leading and driving multiple complex customer engagements, and excellent communication skills and effectiveness with C-level clients.

AWS Cross-functional collaboration will include service teams and business development teams, Solution Architecture (SAs), Support, Marketing, ISV BDMs, Professional Services, Industry Solutions, Compliance, Legal, Sales Enablement, Finance, Marketplace, and Sales Operations. Your efforts will lead to an increase in AWS led solutions and business outcome content that will increase AWS customer satisfaction and accelerate the innovation agenda of our customers.

Open to traveling up to 50% domestic and international.


  • Lead proposal development for outcome based business-IT solution recommendations for AWS adoption in collaboration with sales, solution architecture, and business development

  • Conduct analysis to determine best path for solving business problems/opportunities that may include process improvement, systems enhancement, user training, and/or software procurement

  • Technology partner to Principal Account Executive (PAE)

  • Strategic Account Technical Strategy (account contributor to larger team strategy); Create technical vision for the account (1 yr, 3 yr), which is aligned with customer's business strategy vision.

  • Based on technical strategy, facilitate/guide priorities of technical (and technical-like) resources, with SA leader: ProServ, support, SDM, etc. Align priorities and work effort, make sure technical direction and prioritization is completely aligned, goals aligned, coordinate with other Strategic Accounts

  • With SA leader, leads account Sales Management through the development of a business architecture plan for the account. Evaluate and present information that will facilitate effective and timely decision-making through written and oral communication materials that effectively summarize findings with recommendations.

  • Account interface to service lines and service line executives; Building and curating customer to service-line relationships Technical and service escalation oversight - single point to check / prioritize all service line related technical escalations.

  • Manage customer expectations for service features and new services; PFR prioritization directly with service line executives, prioritize with other CAs across all strategic accounts

  • Serve as the AWS executive technical sponsor for strategic customer initiatives

  • Partner with Specific GSIs and other Sis specific to assigned account and manage the technical alignment relationship(s)

  • Identify patterns across Strategic Accounts to help AWS publish white papers, customer technical case studies, blog posts, pre-sales first call decks, and other content are important to drive this scale, standardization, and repeatability

  • At any point in time, be driving disruptive (for the customer) technology projects aligned with customer's business strategy.

  • Take ownership of and lead executive briefings (at the EBC in Seattle or on-site briefings).

  • Build mechanisms for sharing learnings across other strategic accounts.

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Sr Principal Client Technologist

Amazon.Com, Inc.