Sr. People Operations & Experience, Wondery

Wondery is seeking a Manager, People Operations & Experience to support our growing business. The candidate should be business-minded, enthusiastic, and detail-oriented. This is a great opportunity to work for one of the leaders in the audio space and define the culture.

This full-time position will report to the Head of Strategy, Operations & Programming. It is a highly influential role that will serve as a role model for Wondery's mission, values, and cultural norms. They will work with many departments across Wondery and Amazon to ensure we are productive and creating the premier employee experience. They will have a positive attitude that helps them thrive in an intellectually curious, fast-paced, and deadline-driven environment.

This position is right for you if you're entrepreneurial, experienced in shaping and reinforcing a strong culture, training and developing our team, among other processes. This job is open to candidates who can work in the Los Angeles office.

In this role, you'll work on answering the following questions:

• How are we reinforcing our strong culture?
• Are we set up with the right people operations for our -long-term strategy?
• Are there ample opportunities for learning and career development?
• How are we supporting employee health and well-being?
• How are we communicating across Wondery?

Key job responsibilities

• Partner with business leaders to define and execute Wondery's people strategy, aligning it with the company's long-term goals

• Plan, manage, and track headcount needs, job duties, qualifications, and skills across Wondery

• Expand, conceptualize, and execute programs that drive employee engagement, boosting employee morale, employee recognition, learning and development, and a positive culture within the org

• Content creation for internal communication channels, such as new employee welcomes, product and program launch announcements, promotions announcements, newsletters, parliament meetings, wiki and organization site design.

• Implement effective systems and processes to support key people functions, including onboarding, All Hands events, and learning & development

• Manage Wondery's Operating Rhythm Calendar

• Lead change management initiatives and support the organization through periods of growth and evolution

• Work closely and collaborate with program partners and key stakeholders to develop and execute communications outputs and program mechanisms. Partners include Wondery EA team and HR team. Stakeholders include the Wondery leadership team.

• Develop mechanisms to track the success of programs and seek methods to continually improve.

• Work with Finance, Legal, Accounting, and Tax on expansion coordination

• Work across Amazon to learn and share best practices

About the team

Wondery, an Amazon company, is a premium podcast studio known for character-driven, binge-worthy stories including Dr. Death, British Scandal, Even the Rich and Business Wars, as well as distribution of hit partner shows MrBallen, Morbid, and How I Built This. Wondery was behind six of the "Top 25 New Shows of 2023" (according to Podtrac) and is the #3 podcast network in the US (according to Podtrac and Triton) including Exposed, Ghost Story, Stolen Hearts, MrBallen's Medical Mysteries, Frozen Head, and Spellcaster. 54 shows from Wondery have hit #1 on Apple Podcasts. Many Wondery podcasts have been adapted for scripted television or streaming series, including Dr. Death and Joe vs Carole on Peacock and The Shrink Next Door and WeCrashed on Apple TV+. Wondery has gained critical acclaim and commercial success for its immersive approach to sonic, emotionally driven storytelling. The Wondery app offers a unique, personalized, podcast-first listening experience, including access to its premium offering Wondery+. With Wondery+, fans get a premium listening experience, including exclusive podcasts, early access to new episodes of hit shows, ad-free listening, merch discounts, live streamed events, and more.

We are open to hiring candidates to work out of one of the following locations:

Culver City, CA, USA- 6+ years of program or project management experience

• Experience using data and metrics to determine and drive improvements

• Experience owning program strategy, end to end delivery, and communicating results to senior leadership

• Experience managing multiple cross-functional projects and initiatives in internal or external communications, employee experience, learning and development, diversity and inclusion, and cultivating team culture- Passion for podcasts and content

• Masters degree

• 6+ years experience working for a podcast network, streaming video service, broadcast or cable TV network, or other premium entertainment service

• High level of proficiency with Microsoft Office, Adobe Creative Suite, Slack

• Demonstrated ability to understand and apply employee engagement best practices, to create and foster a positive environment for employees while using complex data and systems

• Highly analytical and effective communicators with experience presenting complex analyses while developing relevant content for a diverse, remote, and mobile workforce.

• Produce and help coordinate global, organization-wide events

• Understanding of both startup and large company culture

• Ability to handle sensitive information with integrity and confidentiality

Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status. For individuals with disabilities who would like to request an accommodation, please visit https://www.amazon.jobs/en/disability/us.

Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $104,100/year in our lowest geographic market up to $185,000/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience. Amazon is a total compensation company. Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. For more information, please visit https://www.aboutamazon.com/workplace/employee-benefits. This position will remain posted until filled. Applicants should apply via our internal or external career site.