Sr. Payments Network Analyst

Ministry Brands is looking for a Sr. Payments Network Analyst to join our growing team!

Who we are

Ministry Brands is a leading provider of SaaS operational management systems, payments platforms, digital engagement tools and background screening solutions for faith-based, non-profit and for-profit organizations. We serve more than 95,000 customers as a trusted partner in digital transformation and enablement - advancing missions, driving efficiencies, and building engaged communities for more than four decades. The diverse and real-world experiences of our team members serving their communities makes us stronger together and enhances our ability to advance digital transformation for the greater good.

Ministry Brands is committed to acknowledging and valuing our employee differences and to creating an environment in which every individual's unique strengths and abilities are developed and valued. Our employees share in the responsibility for creating this environment and demonstrate mutual respect and acceptance in the workplace. We welcome everyone and are dedicated to creating a culture where all our employees have equal opportunity to be heard and reach their full potential.

What You'll Do:

As the Sr. Payments Network Analyst, you will be responsible for oversight and analysis of payment data from all perspectives of Ministry Brands' giving business. This role requires a blend of skills including knowledge of a variety of partnerships and stakeholder engagement models, strategic thinking, initiative management, creativity, and an overall desire to be an accelerator for our business.

• Reviewing payment data from multiple card and other payment networks, processing providers, and internal systems unique to Ministry Brands to provide historical and trend information.

• Develop and maintain processes to further analyze donation / payments data, monitor payments costs, perform interchange analysis, and identify payment issues and solutions.

• Develop analysis of donation / payment data from internal and external sources; create insights for use with clients, internal management, as well as board and investors.

• Create clear and concise reporting of complex trends related to churches and the unique dynamics of donors.

• Establish an information repository using data science tools allowing for real time analysis of performance data related to a broad array of key performance metrics to explain current performance and predict forward payments performance.

• Define and execute a comprehensive and proactive partnership strategy with one or more of the payment network and processing partners. Utilize existing tools at these partners for the oversight and analysis of giving / payments data.

• Manage all aspects of the partnership including prioritization of key focus areas, structuring / negotiation of new initiatives, and ongoing partner management.

• Elevate our influence & positioning through facilitating joint product development, co-marketing, and other opportunities.

• Provide your expertise in discussing payment trends, rules, and regulations with internal stakeholders.

• Partner with product managers in the development of new products.

• Manage escalations internal teams and ensure resolution with the payment networks.

• Work with teammates review the impact of card network updates, share perspectives, and seek clarity.

• Ensure core operating responsibilities are being fulfilled, including network reporting, certifications, etc.

Merchant Pricing and Interchange

• Owner of portfolio pricing including analysis, suggested pricing changes, and ongoing monitoring of deal dynamics to ensure the most competitive while profitable pricings strategies for payment capabilities.

Who You Are:

• Passionate about utilizing data to deepen an understanding of customer behavior to drive business decisions and enthusiastic about helping purpose driven organizations

• Exposure to consumer behaviors related to card usage and a deep understanding of Payment Card Networks including revenue and costs associated

• Thrive in a matrixed organization

• Bachelor's degree in Business, Economics, Econometrics, Finance, Statistics, or related quantitative degree, or an equivalent combination of education and experience

• MBA or relevant advanced degree, preferred

• 5+ years of experience in card, treasury management or related fields

• 5+ years of experience in analytic oriented roles, or related fields

• Strong analytical skills with a solid understanding of Interchange

• Deep expertise in Debit Card rules and qualification mechanisms

• Independent, self-motivated, intelligent, entrepreneurial

• Knowledge of the payments industry, including payment processing, credit card interchange and scheme fees and other international payment methods

• Proficient in Excel and experience using BI/data visualizations tools such as Tableau and Power BI

• Assist in tracking and oversight of card network incentive programs

• Analysis of payment provider's invoices and contract compliance

• Benchmarking information and synthesizing it into recommendations and action plans. This includes updates from providers, schemes, industry news/reports, and technology developments

• Perform analyses to identify optimization opportunities that reduce card processing fees from interchange, assessments, dues, and acquiring fees

• Determine the necessary data required to work with projects and perform analysis

• Knowledge of PayFac (Payment Facilitator) operating model and card network rules governing PayFacs

• Advanced Excel skills including use of formula functions and pivot tables, and have a fundamental understanding of SQL

Physical Considerations:

• Ability to work in a general office environment

• Ability to handle extended periods of computer-based work, including telephone

• Ability to work flexible and long hours, as needed, including outside regular business hours and days

Travel Considerations:

• Domestic and/or international travel required, estimated up to 5%

Benefit offerings designed to promote a life of balance!

At Ministry Brands, we recognize that your career is just one important piece of your dynamic life. We offer a robust range of benefit offerings designed to cultivate a lifestyle of balance and personal success.

Robust healthcare options

• Options include a plan that is 100% covered by Ministry Brands for employee only coverage as well as a generous HSA contribution by the company. Employees have several healthcare options to choose from in order to find what works best for them.

Flexible paid time off

• There is no perfect, one size fits all balance between work and home. We provide flexible work schedules, PTO for vacation, and up to 80 hours of paid sick/safe leave. We also feature 11.5 days of fully paid holidays!

Paid parental leave

• Adding a new child to the family is a big adjustment! We provide the time and income to allow parents to adjust to their new normal in the healthiest way possible.

Mental health support

• Ministry Brands is a stigma free company with the National Alliance on Mental Illness. Associates are supported through an Employee Assistance Program which provides access to in-person or virtual counseling at no cost.

Professional development reimbursement

• Ministry Brands aims to support your professional development and empower you to drive your career by providing financial assistance to our associates seeking to further their education and career.

Ministry Brands is proud to be an Equal Employment Opportunity Employer. We do not discriminate based upon race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.

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