Sr Patient Services Specialist (Bcc/Alberta)

Position Description

This position is responsible for assuring smooth operation of the front clinic patient flow. Employees serve as primary contacts for patients and are responsible for scheduling appointments, preparing necessary paperwork before the patient visits, receiving patients, and maintaining records. In addition, this position may responsible for processing charges for clinic services, filing insurance claims, responding to requests for information from patients and insurance companies and maintaining related information for the department. Employees may be responsible for cash.

Preferred Qualifications

• Five years of office experience with 2 years in medical environment or 3 years work experience at TTUHSC in the Patient Service Program.

• Preferred Knowledge, Skills and Abilities Knowledge of medical terminology, coding procedures, CPT and ICD-10, billing functions, cashier and data entry.

• Familiar with Centricity Business (CBiz) ectronic Medical Record (EMR), Referral Management System(RMS), Cemer and phone systems.

Required Qualifications

• High school diploma or equivalent

• 3 years Customer Service, office or related experience, with 2 of those years in a healthcare or dental clinic setting preferred

• Additional education may substitute for the experience requirement.