Sr. Operations Resource Leader-Fluid Production

Turkey Hill Dairy Conestoga , PA 17516

Posted 3 months ago

Responsible for the direction of the Fluid Department production activities across a 7 day, 4 shift operation, ensuring maximum operating efficiency and product quality. Ensure all jobs are performed safely, efficiently and accurately to maintain and improve the performance of the entire plant in alignment with Safety, Quality and Reliability and our Customer 1st strategy. Develop direct reports to drive improvement across plant performance. Role model and demonstrate the company's core values of respect, honesty, integrity, diversity, inclusion and safety of others.

Essential Job Functions:

  • Support and participate in plant safety process.

  • Apply analysis and knowledge of plant processing and operations to develop and maintain department structure; effectively group production functions and establish areas of responsibility to satisfy production needs and objectives.

  • Advance recommendations on policies, procedures, techniques, facilities, production planning and all other matters related to effective plant and department operations of the operations.

  • Ensure things happen on schedule. Must be highly organized and systematic in approach.

  • Assis in the preparation of production portion of operating budgets; implement and control approved budgets.

  • Communicate effectively with plant leadership to ensure efficient and timely policy implementation.

  • Communicate and coordinate responsibilities with all plant supervisory staff including Maintenance, Sanitation, Quality Control and Office.

  • Keeping abreast of all sales and marketing activities that may affect production within responsible department.

  • Develop and implement methods for enabling all employees to achieve plant production goals.

  • Develop direct reports to the fullest extent of their ability, while maintaining positive engagement.

  • Provide regular feedback to direct reports, leads, and associates on performance against department and plant goals and objectives.

  • Follow established programs, policies and practices to produce safe quality foods that meet regulatory and company requirements.

  • Support the development, implementation, maintenance, and ongoing improvement of the SQF 2000 Systems.

  • Supervise and coach direct reports in the performance of their duties; complete performance reviews and provide feedback to direct reports.

  • Must be able to perform the essential functions of this position with or without reasonable accommodation.

  • Demonstrates the ability to engage and coach Associates to effectively work in department and cross-functional teams to define and implement process improvements that provide value to the customer.

  • Demonstrate the ability to lead or facilitate department and cross-functional teams through implementation of continuous improvement projects.

  • Perform all other duties as assigned.


Some of the Leadership Behaviors needed to successfully perform this position are:

Leadership Behaviors:

  • Puts the Customer First
  • Anticipates customer needs, champions for the customer, acts with customers in mind, exceeds customers expectations, gains customers trust and respect.
  • Communicates effectively and candidly
  • Communicates clearly and directly, approachable, relates well to others, engages people and helps them understand change, provides and seeks feedback, articulates clearly, actively listens.
  • Achieves results through teamwork
  • Is open to diverse ideas, works inclusively and collaboratively, holds self and others accountable, involves others to accomplish individual and team goals.
  • Leads through positive influence
  • Demonstrates strong character; builds partnerships; models a conscious balance between work and personal life; takes personal responsibility for own development; role models leadership qualities such as motivation, inspiration, passion and trust.
  • Coaches and develops others
  • Develops and cares about associates, builds effective teams, helps people be their best, values and manages diversity, provides candid and constructive feedback.
  • Leads change and innovation
  • Challenges the status quo, embraces technology, puts forward creative ideas, champions and implements process improvements, gathers the ideas of others, demonstrates good judgment about which ideas will work.
  • Executes with excellence
  • Is action oriented, drives for results, sets clear expectations and milestones, reviews progress, acts decisively, solves problems, can be counted on to consistently meet or exceed goals.
  • Provides clear and strategic direction
  • Plans and organizes well, sets a clear and simple course of action, stays focused on the most important priorities, has the ability to visualize and plan for the future, understands the industry and marketplace.
  • Safety Awareness
  • Identifying and correcting conditions that affect employee safety; upholding safety standards.

Minimum Position Qualifications:

  • Bachelor's Degree in a discipline supporting food manufacturing operations.

  • 5+ years of experience in manufacturing operations.

  • Proven leadership ability.

  • Strong attention to detail, with high degree of accuracy and precision.

  • Strong verbal and written communication skills.

  • Thorough knowledge of plant operations and procedures.

  • Ability to comprehend complex verbal and written instructions.

  • Essential math skills.

  • Functional knowledge and use of Microsoft products including: Word, Excel, PowerPoint and Outlook.

  • Working knowledge of Total Process Control (TPC) or lean manufacturing practices.

Desired Previous Job Experience

  • Previous experience as supervisor or other mid-level management position in a manufacturing plant.

Potential Career Path from this position:

  • Manufacturing Manager

Job Codes to be used:

Physical Demands:

  • Must be able to perform the essential functions of this position with or without reasonable accommodation.

  • Must be able to sit or stand up to 90% of the time to perform various job-related tasks.

  • Must be able to stand, stoop, and bend to perform various job-related tasks.

  • Must be able to walk, move or traverse throughout the area of assignment to perform various job-related tasks.

  • Must be able to use hands/fingers to handle (or feel) in order to operate various types of office, hand-held job related equipment.

  • Must be able to inspect all equipment to ensure they are in good working condition prior to use.

  • Must be able to ascend and descend stairs, and where applicable and when necessary, to perform various job-related tasks.

  • Must be able to position self to move, kneel, crouch, or crawl as needed to perform various job-related tasks.

  • Must be able to lift up to 50 pounds, if required.

  • Must be able to work in an environment with temperature ranges from moderate to cold.

  • Must be able to work in an environment in which the air is damp.

This job description is a general description of essential functions. It is not intended as an employment contract, nor is it intended to describe all duties someone in this position may perform. All associates of Turkey Hill Dairy are expected to perform tasks as assigned by Turkey Hill supervisory/management personnel, regardless of job title or routine job duties.

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