Sr Operations New Product Specialist

Starkey Laboratories, Inc. Eden Prairie , MN 55344

Posted 4 weeks ago

Starkey Hearing Technologies is a privately held, global hearing technology company headquartered in Eden Prairie, Minnesota. Founded by Bill Austin in 1967, Starkey is known for its innovative design, development and distribution of comprehensive digital hearing systems. Starkey is the only American-owned and operated provider of hearing technologies. We have more than 5,000 employees, operating in 24 facilities and doing business in more than 100 markets worldwide.

Job Details

The Senior Operations New Product Specialist serves as the Operations Core Team representative for projects and programs to ensure outstanding product quality and successful product launch. The incumbent will enable the seamless introduction of new products into manufacturing while ensuring the manufactured product meets expectations for the customer and sustained manufacturability. This role will be the leader and facilitator for an Operations team of multiple internal functions during early product development through design transfer and post-launch.

Approach and Deployment

Facilitate the successful transfer of products into operations

  • Act as the key liaison between R&D and Operations

  • Accountable for the completion of transfer activities required for product commercialization, including DHR and DMR elements

  • Work with the Operations and Supply Chain teams to ensure that the demand, supply, and capacity plans meet requirements for validation and launch readiness

  • Manage the Operations risks and issues related to the product transfer, implementing preventative action where possible

Represent Operations on new product core teams

  • Work with product teams to accomplish needed Operations objectives and deliverables according to required processes, procedures and regulations

  • Collaborate with team members and stakeholders in solving problems and implementing solutions

  • Oversee Operations related readiness reviews, communicate recommendations and actions

  • Influence and guide product teams to avoid or mitigate manufacturing-related challenges

Analyze risk/tradeoffs and make recommendations of appropriate path forward

Make and execute recommendations for process improvements for the New Product Operations (NPO) team

Suggest, lead, and execute solutions related to business issues and opportunities related to NPO

Quickly identify barriers to progress and execute team plan for success in and out of specific events

Other Duties

  • Support Starkey Employee Corporate and/or Department Guidelines.

  • Check and verify quality.

  • Support corporate health and safety objectives.

  • React to change productively and handle other essential duties as assigned.

Job Requirements

Minimum education, certification and experience requirements:

Education:

  • BS, BA or similar degree with an emphasis in manufacturing, operations, or equivalent is desired

Experience:

Minimum 5-7 years working in operations, manufacturing, process engineering, or related.

Minimum 3-5 years work experience in project orientated environment.

Knowledge

  • Expert in problem solving and continuous improvement tools and methodology, such as Six Sigma, Lean, and Kaizen or comparable business systems

  • Knowledge of ERP and PLM systems

  • Knowledge and experience in cGMP, ISO13485, and FDA QMS preferred

Skills & Abilities

  • Ability to work effectively in a team environment and coordinate multiple activities with a wide variety of disciplines within the organization

  • Willing to be hands-on in a manufacturing environment

  • Able to work with autonomy and prioritize work to manage several tasks at once without frequent direction.

  • Strong analytical skills

  • Influencer who can change peer behavior without direct reporting relationship

Responsibilities

Exercise of authority or supervision over others:

#LI-JW1

icon no score

See how you match
to the job

Find your dream job anywhere
with the LiveCareer app.
Mobile App Icon
Download the
LiveCareer app and find
your dream job anywhere
App Store Icon Google Play Icon
lc_ad

Boost your job search productivity with our
free Chrome Extension!

lc_apply_tool GET EXTENSION

Similar Jobs

Want to see jobs matched to your resume? Upload One Now! Remove
Sr AV Systems Design Engineer

Alpha Video

Posted 5 days ago

VIEW JOBS 11/20/2020 12:00:00 AM 2021-02-18T00:00 <strong>Job Description:</strong><br /> The <strong>Senior AV Systems Design Engineer</strong> will be responsible for the advanced design solutions in the AV and Unified Communication systems.  Engineers will work closely with the sales staff and engineering team members to provide both general/specific recommendations on equipment, technologies, and implementation.  Upon sale, the Senior AV Systems Design Engineer creates documents, finalizes design needs, provides drawings, prepares equipment lists, specifies configuration and coordination with other to ensure the successful installation and configuration of the system as designed.   <br />  <br /> <strong>Responsibilities:</strong> <ul> <li style="padding: 0; margin: 0;" style="padding: 0; margin: 0;"><a name="_Hlk428691">Consult with the Sales team or other members of the engineering team to establish customer needs and prepare solutions for presentation </a></li> <li style="padding: 0; margin: 0;" style="padding: 0; margin: 0;">Determine client expectations for system functionality through communication with the sales department and client</li> <li style="padding: 0; margin: 0;" style="padding: 0; margin: 0;">With the sales department, recommend general and specific solutions to clients</li> <li style="padding: 0; margin: 0;" style="padding: 0; margin: 0;">Design complete systems for quoting including equipment, parts, consumables and labor</li> <li style="padding: 0; margin: 0;" style="padding: 0; margin: 0;">Collaborate effectively and consult with other members of the engineering team to deliver required solutions</li> <li style="padding: 0; margin: 0;" style="padding: 0; margin: 0;">Write scopes of work to convey system expectations</li> <li style="padding: 0; margin: 0;" style="padding: 0; margin: 0;">Respond to bid requests</li> <li style="padding: 0; margin: 0;" style="padding: 0; margin: 0;">Diagram systems using AutoCAD and Visio</li> <li style="padding: 0; margin: 0;" style="padding: 0; margin: 0;">Present system proposals with sales team</li> <li style="padding: 0; margin: 0;" style="padding: 0; margin: 0;"><a name="_Hlk428866">Work with a project manager to manage proposals including coordination of installers with end client and tracking of time and materials</a></li> <li style="padding: 0; margin: 0;" style="padding: 0; margin: 0;">Provide technical support to Alpha Video employees and clients in any areas of expertise</li> <li style="padding: 0; margin: 0;" style="padding: 0; margin: 0;">Research new products to remain current on technology solutions</li> <li style="padding: 0; margin: 0;" style="padding: 0; margin: 0;">All other duties as assigned and deemed appropriate</li> </ul> <strong>Qualifications:</strong><br /> To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. <ul> <li style="padding: 0; margin: 0;" style="padding: 0; margin: 0;">In-depth knowledge of legacy and state-of-the industry multimedia systems and equipment used in best-in-class conference centers and large venues</li> <li style="padding: 0; margin: 0;" style="padding: 0; margin: 0;">Demonstrated expertise in analyzing and solving complex technical problems and an interest in developing new strategies</li> <li style="padding: 0; margin: 0;" style="padding: 0; margin: 0;">Strong results oriented with a flexible attitude to deliver seamless and timely services to customers</li> <li style="padding: 0; margin: 0;" style="padding: 0; margin: 0;">Familiar with all types of AV equipment and control systems, including Extron, Crestron, Dante, Q-Sys, etc.</li> <li style="padding: 0; margin: 0;" style="padding: 0; margin: 0;">Strong strategic writing and engineering documentation skills</li> <li style="padding: 0; margin: 0;" style="padding: 0; margin: 0;">Proficient understanding of LAN/WAN hardware and software for switches, hubs, routers, point-to-point data circuits via copper and fiber for audio and video and control</li> <li style="padding: 0; margin: 0;" style="padding: 0; margin: 0;">Strong analytical, problem-solving, and troubleshooting skills related to videoconferencing, connectivity and A/V equipment required; firm understanding of global videoconferencing standards</li> <li style="padding: 0; margin: 0;" style="padding: 0; margin: 0;">Experienced in full setup, configuration and troubleshooting to the network level on Cisco, Poly, Zoom, Teams, and similar videoconferencing systems</li> <li style="padding: 0; margin: 0;" style="padding: 0; margin: 0;">Maintain high and low-end video projectors and displays such as Epson, Sony, Panasonic, etc.</li> <li style="padding: 0; margin: 0;" style="padding: 0; margin: 0;">In-depth “hands on” knowledge of audio and video production tools such as cameras, switchers, monitors, live streaming systems, etc. and able to correctly setup and diagnose problems with such equipment</li> <li style="padding: 0; margin: 0;" style="padding: 0; margin: 0;">Ability to liaise with manufacturers and integration team to identify issues with hardware in the field</li> <li style="padding: 0; margin: 0;" style="padding: 0; margin: 0;">Ability to create, read and notate on high-level schematics, signal flow diagrams and construction drawings, Proficient with Auto CAD</li> <li style="padding: 0; margin: 0;" style="padding: 0; margin: 0;">Candidate must be a proactive leader and “A” player</li> <li style="padding: 0; margin: 0;" style="padding: 0; margin: 0;">Candidate must have strong verbal communications skills, be well organized and capable of handling multiple assignments</li> <li style="padding: 0; margin: 0;" style="padding: 0; margin: 0;">Strong interpersonal skills and ability to supervise small teams. Sensitivity and tact in dealing with staff/partners/clients at different levels in a diverse environment</li> <li style="padding: 0; margin: 0;" style="padding: 0; margin: 0;">Candidate must have a commitment to excellence and to ongoing education in Engineering and IT and to the mastery of his or her craft</li> </ul>  <strong>Preferred:</strong> <ul> <li style="padding: 0; margin: 0;" style="padding: 0; margin: 0;">Experience with Large Direct View LED Systems</li> <li style="padding: 0; margin: 0;" style="padding: 0; margin: 0;">Knowledge of distributed audio deployment</li> <li style="padding: 0; margin: 0;" style="padding: 0; margin: 0;">AVIXA (CTS, CTS-D, CTS-I), DMC-E, EAVA, CVE, ACE, CCNA, or other related certifications preferred</li> <li style="padding: 0; margin: 0;" style="padding: 0; margin: 0;">Knowledge of IP Networking, including routing protocols and VoIP, SIP, H.323, videoconferencing applications</li> </ul>  <strong>Education/Experience:</strong> <ul> <li style="padding: 0; margin: 0;" style="padding: 0; margin: 0;">8+ years’ broadcast, AV or telecommunications experience; large market/facility</li> <li style="padding: 0; margin: 0;" style="padding: 0; margin: 0;">2+ years’ experience supervisory experience</li> <li style="padding: 0; margin: 0;" style="padding: 0; margin: 0;">Bachelor’s degree or higher in Electronic, computer or telecommunications Engineering or equivalent field experience</li> </ul>  <strong>Licenses: </strong> <ul> <li style="padding: 0; margin: 0;" style="padding: 0; margin: 0;">Valid driver’s license</li> <li style="padding: 0; margin: 0;" style="padding: 0; margin: 0;">OSHA 10</li> </ul>  <strong>Physical Demands:</strong> <ul> <li style="padding: 0; margin: 0;" style="padding: 0; margin: 0;">Lift, push, or carry up to 40 lbs</li> <li style="padding: 0; margin: 0;" style="padding: 0; margin: 0;">Sit, stand, bend, crouch, and kneel</li> <li style="padding: 0; margin: 0;" style="padding: 0; margin: 0;">Walk on uneven surfaces</li> <li style="padding: 0; margin: 0;" style="padding: 0; margin: 0;">Climb ladders up to 15’ tall</li> </ul> Alpha Video Eden Prairie MN

Sr Operations New Product Specialist

Starkey Laboratories, Inc.