The Pro Senior Operations Business Analyst is responsible for leading small to medium subsets of larger projects and initiatives that bring value to the Pro Desk and Pro Customers. They must possess a high level of analytical ability to distinguish multiple components of a problem and develop conclusions using quantitative skills. Key responsibilities include but are not limited to project management, effective communication to internal and external business partners, reviewing and understanding data, and strong connectivity with stores. A key focus area for this role is around optimizing Pro labor to better meet customer needs and drive sales.
MAJOR TASKS, RESPONSIBILITES AND KEY ACCOUNTABILITIES
Lead Project Teams of Analysts and other associates
Perform data gathering tasks, synthesis - develop solutions, project/strategy planning and data utilization
Produce documents for teams and leadership to review and utilize. Deliver presentations to teams and executive leaders and sponsors
Build skills and knowledge including self-development, team knowledge and customer (internal) knowledge.
Deliver presentations to teams and executive leaders and sponsors.
NATURE AND SCOPE
Typically reports to Store Operations Process Manager or Store Operations Business Manager (or Sr. Managers)
No associates report to this role on a permanent basis, but requires the leadership of a work group: assign and review work, train and contribute to performance appraisal (but not hiring, firing or disciplinary action).
ENVIRONMENTAL JOB REQUIREMENTS
Located in a comfortable indoor area. Any unpleasant conditions would be infrequent and not objectionable.
Typically requires overnight travel less than 10% of the time.
Must be eighteen years of age or older.
Must be legally permitted to work in the United States.
The knowledge, skills and abilities typically acquired through the completion of a bachelor's degree program or equivalent degree in a field of study related to the job.
Years of Relevant Work Experience: 3 years
Most of the time is spent sitting in a comfortable position and there is frequent opportunity to move about. On rare occasions there may be a need to move or lift light articles.
5 years of work experience
Strong analytical skills
Experience optimizing processes and labor
Knowledge, Skills, Abilities and Competencies:
Experience leading high performing teams
Consulting management and/or project management.
Strong quantitative skills such as statistics and data analysis
Strong Operations, Retail and/or field knowledge