Sr. Network Engineer

Company Overview Planview has one mission: to build the future of connected work, from ideas to impact. As the global leader in work and resource management, Planview helps organizations accelerate the achievement of what matters most, supporting our customers from need to speed, from passion to progress, and from overhead to optimization.

We provide the industry's most comprehensive solutions designed for strategic planning, portfolio and resource management, Lean and Agile delivery, product portfolio management, capability, and technology management (enterprise architecture), innovation management, and collaborative work and project management. Our connected platform of solutions underpins the business and digital transformations of more than 4,500 customers globally, including 59 of the Fortune 100. At Planview, our people connections drive our innovation and success.

Our global team of 1400+ work remotely and across our offices including Austin, Vancouver, Hod Hasharon, Bangalore, Sydney, and Stockholm. We're proud of our world-class, connected culture built on our shared values, that supports our teams to be successful from anywhere. Learn more about our portfolio at planview.com, and connect with us on LinkedIn, Instagram, and Twitter. #LI-Recruiter #LI-CG1 #LI-Hybrid The Opportunity We are looking for a Senior Network Engineer at Planview in Austin, you will join a dynamic team responsible for architecting, deploying, managing, and securing the network and infrastructure needed to support our network services for our internal teams and external clients.

You will work with various stakeholders across the organization to drive change. This involves collaborating with members of cross-functional teams in an Agile hybrid environment. You will enable effective and efficient delivery of secure, high-quality network products and services.

We are excited to offer a way of working that provides flexibility in the workforce while maintaining operational readiness! By blending remote and in-office work, we can take advantage of the independence and flexibility of working from home and the collaboration, teamwork, and sense of belonging that comes from working together face-to-face. What You'll Do Collaborates with team members and other IT teams on technical roadmap planning, development, and implementation Participates in projects related to secure network design, implementation, and optimization Conducts research on network products, services and standards in support of secure network design including task automation and NetOps platform best practices Develop, implement, and maintain policies and procedures for network operations.

Oversees the installation, configuration, upgrades, and maintenance of network components and provides day-to-day operational support for network infrastructure Manages network security solutions including firewalls, anti-malware, DNS, IPS, IDS, and wireless infrastructure Manages network hardware equipment including routers, switches, hubs, and UPSs Ensures optimal performance of network connectivity for all workstations, servers, and services across global Planview operations Diagnoses and resolves routine and complex network problems through effective root cause analysis.

Recommends, develops, and implements actions plans and solutions which either solve customer problems or result in continuous improvements to the Planview networking infrastructure Practices network asset management, including the maintenance of network inventory, technical specifications, and related documentation Provides expert input to the development of a network and disaster recovery plan Monitors and tests network performance and provides performance statistics and reports Recommends, schedules, and performs network improvements, upgrades, and repairs Interacts with multiple vendors, suppliers, and contractors for network products and services Assess vendor and supplier services and performance to ensure that Planview receives excellent value for money spent Participates in the development of service-level agreements with vendors and end users Provides feedback to product teams to further enhance and develop network products Ensures technical artifacts are accurate, accessible, maintained and communicated Support a global network with IP addressing, routing, and VLAN planning. Work with internal IT teams to manage 802.1X, MAB configuration for wired & Wi-Fi networks with Microsoft's NPS servers What You'll Bring Bachelor's degree in technology, Engineering, Computer Science, or a related field A minimum of 4+ years experience in a multi-site network operations environment Experience with campus and data center network designs and high availability are assets.

Excellent knowledge of network design and network system fundamentals as well as a passion to continuously improve in this area Extensive hands-on experience managing and troubleshooting equipment from a variety of network infrastructure providers which could include CISCO, Fortinet, F5, Palo Alto, Checkpoint Experienced in working and supporting cloud environments (AWS/MS Azure) Experience automating network administration using Python, Perl, or other scripting languages is a definite asset Exposure or experience with cloud-based networking solutions is highly desirable, but the ability to learn and master this new area is essential Excellent customer service, listening, documentation, communication, and problem-solving skills Detail-oriented, organized, self-motivated, able to work well with others, and keep manager apprised of issues.

An asset is professional certifications such as Cisco Certified Network Associate (CCNA), Cisco Certified Network Professional (CCNP), Fortinet Networks Certifications, or equivalent credentials. Knowledge of Netflow, syslog, SNMP configurations, and AAA Radius/LDAP authentication management.

Knowledge of Internal & External routing protocols (eg. static routes, EIGRP, OSPF & BGP, route redistribution), Layer 2 & 3 connections (eg.

MPLS, IPSEC tunnels) Must desire to learn new concepts while continuing to develop their IT skills. Must work in Austin office on Thursdays.

Benefits at Planview At Planview, you'll join our global team and culture which reflects the vibrant communities in which our employees live and work. To support you at Planview, you will enjoy: Unplugged Days: 4 company-wide paid days off per year to recharge and relax.

Generous PTO offerings (region dependent). Region specific competitive benefit plans to support you at any life stage including parental leave, retirement, medical plans, wellness support, and remote work support. Paid time to volunteer through Planview's Force for Good Week. Employee Referral bonus program.

Weekly office lunches for hybrid team members and social events. Flexible work hours/environment. Now is a great time to join our team.

If you are looking for a place to grow your career, innovate with best-in-class solutions, and build the future of connected work, Planview is the right place for you! Equal Employment Opportunity at Planview Planview is proud to be an equal opportunity workplace and is an affirmative action employer. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, marital status, disability, gender identity or Veteran status.

As part of our efforts to build a diverse workforce, we encourage applications from Indigenous, Black, and other racialized communities, 2SLGBTQIA+ communities, people with neurodivergence, immigrants, people with disabilities, and other equity deserving groups. In addition to building a diverse workforce, we are committed to fostering an inclusive and accessible experience. Reasonable accommodations for the interview process can be requested by emailing recruitment@planview.com.

Bachelor's degree in technology, Engineering, Computer Science, or a related field A minimum of 4+ years experience in a multi-site network operations environment Experience with campus and data center network designs and high availability are assets.

Excellent knowledge of network design and network system fundamentals as well as a passion to continuously improve in this area Extensive hands-on experience managing and troubleshooting equipment from a variety of network infrastructure providers which could include CISCO, Fortinet, F5, Palo Alto, Checkpoint Experienced in working and supporting cloud environments (AWS/MS Azure) Experience automating network administration using Python, Perl, or other scripting languages is a definite asset Exposure or experience with cloud-based networking solutions is highly desirable, but the ability to learn and master this new area is essential Excellent customer service, listening, documentation, communication, and problem-solving skills Detail-oriented, organized, self-motivated, able to work well with others, and keep manager apprised of issues.

An asset is professional certifications such as Cisco Certified Network Associate (CCNA), Cisco Certified Network Professional (CCNP), Fortinet Networks Certifications, or equivalent credentials. Knowledge of Netflow, syslog, SNMP configurations, and AAA Radius/LDAP authentication management.

Knowledge of Internal & External routing protocols (eg. static routes, EIGRP, OSPF & BGP, route redistribution), Layer 2 & 3 connections (eg.

MPLS, IPSEC tunnels) Must desire to learn new concepts while continuing to develop their IT skills. Must work in Austin office on Thursdays.

Collaborates with team members and other IT teams on technical roadmap planning, development, and implementation Participates in projects related to secure network design, implementation, and optimization Conducts research on network products, services and standards in support of secure network design including task automation and NetOps platform best practices Develop, implement, and maintain policies and procedures for network operations.

Oversees the installation, configuration, upgrades, and maintenance of network components and provides day-to-day operational support for network infrastructure Manages network security solutions including firewalls, anti-malware, DNS, IPS, IDS, and wireless infrastructure Manages network hardware equipment including routers, switches, hubs, and UPSs Ensures optimal performance of network connectivity for all workstations, servers, and services across global Planview operations Diagnoses and resolves routine and complex network problems through effective root cause analysis.

Recommends, develops, and implements actions plans and solutions which either solve customer problems or result in continuous improvements to the Planview networking infrastructure Practices network asset management, including the maintenance of network inventory, technical specifications, and related documentation Provides expert input to the development of a network and disaster recovery plan Monitors and tests network performance and provides performance statistics and reports Recommends, schedules, and performs network improvements, upgrades, and repairs Interacts with multiple vendors, suppliers, and contractors for network products and services Assess vendor and supplier services and performance to ensure that Planview receives excellent value for money spent Participates in the development of service-level agreements with vendors and end users Provides feedback to product teams to further enhance and develop network products Ensures technical artifacts are accurate, accessible, maintained and communicated Support a global network with IP addressing, routing, and VLAN planning. Work with internal IT teams to manage 802.1X, MAB configuration for wired & Wi-Fi networks with Microsoft's NPS servers