Sr. Microsoft Engineer

Description & Requirements

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About Xerox Holdings Corporation

For more than 100 years, Xerox has continually redefined the workplace experience. Harnessing our leadership position in office and production print technology, we've expanded into software and services to sustainably power today's workforce. From the office to industrial environments, our differentiated business solutions and financial services are designed to make every day work better for clients - no matter where that work is being done. Today, Xerox scientists and engineers are continuing our legacy of innovation with disruptive technologies in digital transformation, augmented reality, robotic process automation, additive manufacturing, Industrial Internet of Things and cleantech. Learn more at www.xerox.com and explore our commitment to diversity and inclusion.

Overview:

Xerox Corporation is seeking a motivated Sr. Microsoft Engineer. As a Sr. Microsoft Engineer you will ensure successful outcomes for our clients located in the greater Burlington VT area by providing a world-class client experience. You'll work closely with our clients, sales team, and peers to design, implement, and support Microsoft based products with emphasis on Office 365, Active Directory and Exchange. A combination of deep technical expertise, strong sense of personal integrity, a professional demeanor, and a focus on building lasting client relationships will be critical to ensuring ongoing success for our organization and that of our clients. You will have contact with clients in-person (10-20% of the time), over the phone, email and via case management systems to ensure status updates are being provided during engagements.

Responsibilities:

Operate as a project-focused engineer to ensure successful delivery of Microsoft solutions for our clients around Office 365, Azure, Intune, and on-premises infrastructure

• Windows Server, SCCM, DHCP / DNS and Active Directory

• Design, install, configure, troubleshoot, upgrade and support extensive cloud and on-premises Microsoft solutions with clients

• Assist with project management activities throughout project lifecycle

• Assist with technical sales support in selecting and designing the correct solution

• Ensure proper project documentation and time entry

• Ensure the confidentiality, integrity and availability of the data residing on or transmitted to/from/through client's environments

• Provide knowledge transfer and training to clients

• Maintain client communications and expectations

• Leverage team members for escalation needs and provide as appropriate

Qualifications:

• High School Diploma or equivalent required, college degree preferred

• 10+ years of general IT experience with focus on Microsoft solutions

• 5+ years project work architecture and design, implementation, upgrades and cut-over for Office 365, Active Directory and/or Exchange

• Proficiency in troubleshooting, migrating and installing Office 365 products

• Familiar with on-premises and cloud environments such as Azure and AWS

• Must have a valid driver's license

• Related Microsoft certifications (MCP, MCSA, MCSE)

• Strong oral and written communication skills

• Flexibility in task assignments, priorities and work environment

• Creative problem solver and desire to learn

• Ability to troubleshoot basic hardware and software issues

• Ability to gain knowledge of all proprietary tools

• Ability to work independently as a consultant within client's environment

• Strong organizational skills and attention to detail

What We Offer:

• Competitive compensation.

• Comprehensive benefits offerings (including medical, dental, vision, and life insurance).

• Retirement plan

• 401k.

• Paid holidays, personal choice days and paid time off.
• A culture that offers flexibility and a healthy work-life balance.

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