Sr Mgr Controller

Department:

Finance

Our Company Promise

We are committed to provide our Employees a stable work environment with equal opportunity for learning and personal growth. Creativity and innovation are encouraged for improving the effectiveness of Southwest Airlines. Above all, Employees will be provided the same concern, respect, and caring attitude within the organization that they are expected to share externally with every Southwest Customer.

Job Description:

Southwest firmly believes that our People are our greatest asset, and Leaders within the Company support our People by ensuring all have equal opportunity for learning and personal growth. The Senior Manager controller is a member of the Projects & Planning Team and manages multiple Teams while consulting on complex Company-wide initiatives and finance projects with a strong working knowledge of financial systems, processes, integrations, and interdependencies across the organization. This role ensures all aspects of controls, processes, and strategy align across impacted Departments and maximize compliance, productivity, and scalability. The Senior Manager Controller is an adaptable problem-solver and skilled communicator who is passionate about building relationships and finding ways to reinvigorate the future of Southwest Airlines.

Additional Details

• The culture of Southwest Airlines means we embrace a flexible workplace and value the camaraderie, collaboration, and innovation that occurs when we come together and interact face-to-face at our vibrant Corporate Campus. This role is a hybrid position based out of our Corporate Campus in Dallas, TX, which requires Employees to work onsite on our Corporate Campus at least three days a week. The Department designates the specific three days of the week Employees must work on-site.

• U.S. citizenship or current authorization to work in the U.S. required and no current or future work authorization sponsorship available.

Southwest Airlines is an Equal Opportunity Employer. We continue to look for opportunities to reflect the communities we serve, and welcome applicants with diverse thoughts, backgrounds, and experiences.

Model the Southwest Way

• Guide and lead Team Members using SWA talent management practices to coach, develop, and engage Employees

• Adhere to Company values and competencies to foster a Culture of inclusion, recognition, and support of a safe work environment

• Invest in Leadership and self-growth through participating in continuous learning and development

Responsibilities

• Maintain strong working knowledge of EVP/CFO organization purpose, goals and vision, and utilize knowledge to identify potential business and financial risks, develop mitigation plans, and be forward- thinking

• Provide routine feedback and insights on business performance to Controller Leadership, leveraging key performance indicators

• Consult on complex enterprise-wide financial and operational systems and projects impacting Finance and communicate associated risks, controls, and compliance

• Examine department and system controls, processes, policies, and procedures on a regular basis, and explore ideas to optimize and enhance without limiting effectiveness

• Create, communicate, and manage the execution of a strategic Team Vision that aligns with the Controller and Company Visions

• Partner with technology planning and project management resources to guide Controller initiatives and Finance-impacting projects through the technology planning and budgeting implementation processes

• Represent Southwest Airlines at industry forums and take a Leadership role on industry committees

• Communicate updates and actionable, data-driven recommendations on Department and cross-functional activities at the Executive level

• May perform other job duties as directed by Employee's Leaders

Knowledge, Skills and Abilities

• Knowledge of business and management principles involved in strategic planning, resource allocation, human resources modeling, leadership technique, production methods, and coordination of people and resources

• Knowledge of economic and accounting principles and practices, the financial markets, banking and the analysis and reporting of financial data

• Knowledge of principles and processes for providing Customer and personal services, including Customer needs assessment, meeting quality standards for services, and evaluation of Customer Satisfaction

• Skilled in anticipating future or strategic trends within the industry and assessing implications for the Department

• Skilled in translating objectives into well-defined strategies, plans, priorities, and assignments for functional area

• Skilled in effectively communicating information and ideas in a concise and compelling story-line using all forms of communication, tailoring tone, style and content to the intended audience up to the executive level

• Skilled in using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions, or approaches to problems

• Skilled in identifying complex problems and reviewing related information to develop and evaluate options and implement solutions

• Ability to achieve both the Teams' goals and Members' development by means of coaching, to increase their own proficiency, and performance as a result

• Ability to quickly analyze and guide business decisions through unique insights, strategic advice on trends, industry, market factors, and other drivers while mitigating financial and business risks

Education

• Required: High School Diploma or GED

Experience

• Preferred: Experience in Finance-impacting technology systems (e.g., Amadeus, Sirax, RefundPro, SWABank, Customer Disbursement Gateway, SAP, Workday)

• Demonstrated experience in directly or indirectly leading Team(s)

• Fully functioning, broad knowledge in:

• Financial and operations systems and/or processes

• Presentation and explanation of financial results to various levels of leadership

Licensing/Certification

• N/A

Physical Abilities

• Ability to perform work duties from limited space workstation/desk/office area for extended periods of time

• Ability to communicate and interact with others in the English language to meet the demands of the job

• Ability to use a computer and other office productivity tools with sufficient speed and accuracy to meet the demands of the job

Other Qualifications

• Must be a U.S. citizen or have authorization to work in the United States as defined by the Immigration Reform Act of 1986

• Must be at least 18 years of age

• Must be able to comply with Company attendance standards as described in established guidelines

• Must maintain a well-groomed appearance per Company appearance standards as described in established guidelines

• Must meet confidentiality expectations as to confidential, proprietary, and sensitive Company information

• Must have the flexibility to work extended hours, including occasional weekends, and Company holidays

Pay & Benefits

Competitive market salary from $137,250 to $152,500 per year* depending on qualifications and experience. For eligible Leadership and individual contributor roles, additional bonus opportunities are available and awarded at the discretion of the company.

Benefits you'll love:

• Fly for free, as a privilege, on any open seat on all Southwest flights (your eligible dependents too)
• Up to a 9.3% 401(k) Company match, dollar for dollar, of your eligible pay, per

paycheck *

• Potential for annual ProfitSharing contribution toward retirement - when Southwest profits, you profit

• Explore more Benefits you'll love: https://careers.southwestair.com/benefits

• Pay amount does not guarantee employment for any particular period of time.

401(k) match contributions are subject to the plan's vesting schedule and applicable IRS limits

• ProfitSharing contributions are subject to plan's vesting schedule and are made at the discretion of the Company.

Southwest Airlines is an Equal Opportunity Employer.

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Job Posting End Date

03/19/2024