Sr Medical Screener - Reception Technician (Customer Service) (Bilingual - English/Spanish)

Responsibilities:

• Under limited supervision, responsible for greeting donors and conducting registration procedures to verify donor suitability at the plasma center

• Following standard operating procedures (SOPs), assists qualified donors complete the screening process

• Educates new donors on the therapeutic products made from donated plasma

• Maintains alertness and awareness to any reaction a donor has during or after the pheresis process and notifies appropriate staff

• Conducts daily calibration of equipment and resolves calibration issues according to SOPs

• Troubleshoots equipment failures; creates incident documentation, removes and/or replaces equipment from service

• Maintains clean efficient work environment, and ensures sufficient operating supplies and forms are available

• Ensures accurate recording of donor data in the electronic donor information management system as outlined in SOPs

• Follows all Health Safety and Environmental (HSE) and Occupational Safety and Health Administration (OSHA) policies and procedures

Qualifications:

• High School Diploma or equivalent vocational or technical training

• Minimum of 18 months' clerical or customer service experience preferably in a medical or health provider environment, or equivalent combination of education and experience

• Ability to perform basic math calculations

Different qualifications or responsibilities may apply based on local legal and/or educational requirements. Refer to local job documentation where applicable.

Our Benefits

CSL offers the following benefits for this full-time position: Options for health care benefits, including choices of plans for medical, dental, and vision, prescription drug coverage; Company-provided basic life insurance and Short- and Long-Term Disability; the option to participate in CSL's 401(k) Savings Program; Paid Time Off (PTO) for use in connection with vacations, illness, and other personal business; and paid observed holidays as designated by the Company. For more information on CSL Plasma benefits visit https://cslbenefits.com/cslp.

About CSL Plasma

CSL Plasma is one of the world's largest collectors of human plasma. Our work helps to ensure that people with rare and serious diseases are able to live normal, healthy lives. We are committed to our work because lives depend on us. Learn more about CSL Plasma.

We want CSL to reflect the world around us

As a global organization with employees in 35+ countries, CSL embraces diversity and inclusion. Learn more about Diversity & Inclusion at CSL.

Do work that matters at CSL Plasma!