LabCorp seeking a Sr. Service Representative/Dispatcher to join our team in Herndon, VA. In this position, you will be responsible for answering calls and working with clients for pickup, transport and delivery of medical specimens. The Dispatcher will schedule additional stops for our LabCorp Medical Couriers, while providing excellent service to our clients.
The schedule for this position will be
The schedule for this position will be Monday thru Friday, hours vary between 11:45 am and 2:30 am.
Act as a floater for the logistics team providing as needed coverage for various routes
Provide on route training for new couriers/drivers
Assist with dispatch and pickups when needed
Load all necessary suppliers needed for the daily pickups
Complete daily pick up schedule in a timely manner
Deliver all daily picks to your branch at the end of your shift
Handle all specimens and lab samples in safe and efficient manner
Safely operate company vehicle and obey all traffic laws
Utilize handheld electronic device to manage daily picks up
Work directly with dispatcher for additional pick-ups as needed
Evaluate traffic patterns, alternative routes and weather conditions as needed
High School Diploma or equivalent
Previous driver/courier experience is preferred
Customer service experience is plus
Must have a Valid Driver's License
Must be at least 21 years old
Very punctual and strong time management skills
Strong attention to detail and organizational skills
Ability to problem solve customer issues
Ability to lift up to 50 lbs.
Ability to meet the physical demands of the position
If you're looking for a career that offers opportunities for growth, continual development, professional challenge and the chance to make a real difference, apply today!
Monday thru Friday, hours vary between 11:45 am and 2:30 am.