Sr. Manager, Vendor Enrollment Operations

Sr. Manager, Vendor Enrollment Operations

What We Need

Corpay is looking to hire a Sr. Manager, Vendor Enrollment Operations within our Vendor Enrollment division. This position falls under our Corpay line of business and is located in Brentwood, TN. In this role, you will be responsible for day-to-day management, coaching, and mentoring of the Vendor Enrollment Operations organization. The Manager's goal is to remove obstacles and provide guidance necessary for associates to support the business and enhance customer experience. The position will lead improvements to the team's systems and processes to maximize enrollments, drive continuous improvement, and identify cost savings. Managerial responsibilities include identifying and realizing process efficiencies, hiring talented leaders, coaching excellent performance, and achieving departmental objectives. The VE Operations Manager ensures systems integrity, data integrity, and compliance with all Corpay policies and procedures. You will report directly to the VP of Vendor Enrollment and regularly collaborate with various teams.

How We Work

As a Sr. Manager of vendor Enrollment Operations, you will be expected to work in a hybrid environment. Corpay will set you up for success by providing:

• Assigned workspace in Brentwood, TN

• Company-issued equipment

• Monthly home internet stipend

Role Responsibilities

The responsibilities of the role will include:

• Leading associates in the execution of day-to-day operations, escalated service issues, and led internal process improvements

• Operating as the team's subject matter expert on Vendor Enrollment Operations

• Educating the business on best practices and standard operating procedures

• Communicating to the organization and key stakeholders regarding process changes that will impact the timing or quality of Vendor Enrollment deliverables

• Managing data intake and data load to Corpay systems

• Ensuring data integrity throughout the Vendor Enrollment process

• Working with direct reports to ensure productivity, develop analytical skills, develop performance improvements, build leadership skills, evangelize continuous improvement, and develop leadership depth

• Responsible for Operations associate training and development

• Ensuring adherence to company policy and procedures

Qualifications & Skills

• Minimum of 3 years supervisory/team management experience

• Bachelor's degree in business, computer science or related field preferred

• Experience building, leading, and evaluating team performance

• Experience hiring, motivating, and coaching employee performance required

• Extensive customer service, Data management, and systems design experience preferred

Competencies

• Customer service orientation

• Excellent written and oral communication skills

• Advanced analytical and problem-solving skills

• Comfortable in dynamic organizations characterized by frequent change

• Reacts quickly and calmly to resolve customer and or vendor issues in a fast-paced environment

• Excellent personal organization and cross-functional collaboration skills

• Self-starter with a strong drive to leverage data to identify root causes of operational issues

• Adept at leading teams and organizing implementation strategies

• Experience in Microsoft Outlook, Excel, Access, PowerPoint, Salesforce desired

• Must be able to manage time effectively and work independently without direct supervision

Benefits & Perks

• Medical, Dental & Vision benefits available the 1st month after hire

• Automatic enrollment into our 401k plan (subject to eligibility requirements)

• Virtual fitness classes offered company-wide

• Robust PTO offerings including major holidays, vacations, sick, personal, & volunteer time

• Employee discounts with major providers (i.e. wireless, gym, car rental, etc.)

• Philanthropic support with both local and national organizations

• Fun culture with company-wide contests and prizes

Equal Opportunity/Affirmative Action Employer

Corpay is an Equal Opportunity Employer. Corpay provides equal employment opportunities to all employees and applicants without regard to race, color, gender (including pregnancy), religion, national origin, ancestry, disability, age, sexual orientation, gender identity or expression, marital status, language, ancestry, genetic information, veteran and/or military status or any other group status protected by federal or local law. If you require reasonable accommodation for the application and/or interview process, please notify a representative of the Human Resources Department.

For more information about our commitment to equal employment opportunity and pay transparency, please click the following links: EEO and Pay Transparency

#LI-QB1 #LI-Corpay #LI-Hybrid

About the Company:

FLEETCOR Technologies, Inc. ("FLEETCOR") is a leading global provider of business payment solutions. We help companies of all sizes control, simplify and secure payment of various domestic and cross-border payables using specialized payment products. We serve businesses, partners, merchants, consumers and payment networks in North America, Latin America, Europe, and Asia Pacific.

• $2.8B Annual Revenue
• 800,000 Directly Served Business Clients
• 9,700+ Employees

(as of December 31, 2021)

Our payment solutions provide our customers with a payment method designed to be superior to and more robust and effective than what they use currently, whether they use a competitor's product or another alternative method such as cash or check. We group our payment solutions into five primary categories: Fuel, Lodging, Tolls, Corporate Payments and Gift. Each category is unique in its focus, customer base and target markets, but they also share a number of characteristics: customers are primarily businesses, have recurring revenue models, have specialized networks which create barriers to entry, have high margins, and have similar selling systems.

FLEETCOR enjoys global recognition including:

• Forbes Global Growth Champion

• FLEETCOR is one of the 250 fastest growing companies in the world as determined by Forbes and Statista

• Forbes World's Most Innovative Companies

• FLEETCOR has made this prestigious list of leading innovative companies 4 years in a row!

• Fortune 1000 Company

• FLEETCOR was one of the largest movers in the new rankings of the largest companies in America, ranking #872

• S&P 500 - In 2018, FLEETCOR joined the S&P stock index comprised of the 500 leading US stocks

Our Mission

Create better ways for businesses and their partners to pay their expenses

Our Strategy

FLEETCOR will continue double-digit revenue growth by executing on four growth planks:

• Sell More New Clients. FLEETCOR will continue growing sales by investing more in proven sales channels and bringing more prospects into the funnel.

• Increase Revenue per Client. FLEETCOR will continue increasing its share of customer wallets through network expansion and cross-sell of add-on solutions.

• "Beyond" Adjacent Segments. FLEETCOR will continue extending its existing business into adjacent spaces to broaden its market opportunity.

• Launch New Platform Business. FLEETCOR has launched its "new platform business" integration "Expense Management & AP/Vendor Payments" solutions into one bundled software platform.

Our Commitment to Diversity, Equality, Inclusion, Belonging

Together we can foster true belonging. We know different ideas, perspectives and backgrounds lead to better innovation and results. We are therefore committed to building and nurturing a culture of diversity, inclusion, and belonging by:

• Welcoming people of different backgrounds, cultures, ethnicities, genders, and sexual orientations;

• Empowering our people to share their experiences and ideas through open forums and individual conversations; and

• Valuing each person's unique perspectives and individual contributions.

Embracing diversity enables our people to "make the difference" at FLEETCOR.

Our Values

FLEETCOR's culture reflects our history of fast growth and our continued drive for results. Our entrepreneurial spirit remains strong across our global workforce, and we reinforce these principles in our five core values:

• Innovation: Figure out a better way

• Execution: Get it done quickly

• Integrity: Do the right thing

• People: We make the difference

• Collaboration: Accomplish more together

These values guide all of our employees and are infused in all aspects of our Company. We are, as a team, united through these shared values and our mission to provide "a better way to pay."

Our values foster an inclusive culture through the expectation that all employees will treat each other with respect and appreciate the diversity of identities, thoughts, backgrounds and styles. Our commitment to fostering an inclusive culture has never been more essential than in this moment of national reflection. We must always celebrate the diversity of our company and our communities.

We strongly believe that the quality and diversity of our workforce provide FLEETCOR with a competitive advantage, and that our problem-solving and solution-building efforts are greatly enhanced when we harness the collective thinking of a diverse group of people with unique experiences and perspectives.

Equal Opportunity/Affirmative Action Employer:

FLEETCOR is an Equal Opportunity Employer. FLEETCOR provides equal employment opportunities to all employees and applicants without regard to race, color, gender (including pregnancy), religion, national origin, ancestry, disability, age, sexual orientation, gender identity or expression, marital status, language, ancestry, genetic information, veteran and/or military status or any other group status protected by federal or local law. If you require reasonable accommodation for the application and/or interview process, please notify a representative of the Human Resources Department.

For more information about our commitment to equal employment opportunity and pay transparency, please click the following links: EEO and Pay Transparency.

Other details

• Job Family Managers

• Pay Type Salary

• Employment Indicator Employee

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• Brentwood, TN, USA