Sr. Manager, User Experience Design

General Information

Req #

WD00061972

Career area:

Hardware Engineering

Country/Region:

United States of America

State:

North Carolina

City:

Morrisville

Date:

Monday, March 25, 2024

Working time:

Full-time

Additional Locations:

• United States of America

• North Carolina

• Morrisville

Why Work at Lenovo

We are Lenovo. We do what we say. We own what we do. We WOW our customers.

Lenovo is a US$62 billion revenue global technology powerhouse, ranked #217 in the Fortune Global 500, employing 77,000 people around the world, and serving millions of customers every day in 180 markets. Focused on a bold vision to deliver smarter technology for all, Lenovo has built on its success as the world's largest PC company by further expanding into growth areas that fuel the advancement of 'New IT' technologies (client, edge, cloud, network, and intelligence) including server, storage, mobile, software, solutions, and services.

This transformation together with Lenovo's world-changing innovation is building a more inclusive, trustworthy, and smarter future for everyone, everywhere. To find out more visit www.lenovo.com, and read about the latest news via our StoryHub.

Description and Requirements

Lenovo's User Experience Design (UXD) team is seeking an Employee Experience Senior Design Manager.

This talented individual will lead a vital group in the business whose mission is to improve and design new and impactful experiences for Lenovo employees, channel partners, and customers. Unrelenting passion for UX, a strategic mindset, and the desire to lead and influence through data-driven insights and superb organization & communication skills are keys to the success of this role.

Roles & responsibilities:

• Establish and implement a strong user experience strategy by seeing across & engaging multiple teams, platforms, and tools.

• Build, manage, and mentor a global team of UX designers and professionals to empower their career growth and professional output, along with fostering a culture of collaboration, accountability, and innovation.

• Guide team members in strategy, research, design critiques, and design execution tasks and maintain high-quality standards for your team throughout the design process.

• Define the measurements of success and work towards meeting and exceeding expectations.

• Present strategic visions and UX solutions to hundreds of global stakeholders that manage and use tools across various business functions.

• Engage executives across Lenovo to promote EX team's mission and work to win their support via compelling storytelling and communication methods.

• Champion and advocate for UX principles and lead your team to apply them thoughtfully into designs and solutions.

• Partner with the research team to uncover actionable insights and the software UX team to implement consistent design.

• Manage and prioritize multiple projects at a time and stay up to date on their statuses.

• Work efficiently and effectively alongside software development processes by injecting timely user acceptance testing schedules and prioritizing key features against sprint, project, and business goals.

• Become familiar with the various internal tools, groups, and processes to aim for holistic improvements.

• Leverage different and appropriate ways for your team to convey information and recommendations.

• Communicate effectively in both written and verbal forms with colleagues, management, and external parties both in the U.S. and other countries.

Requirements:

• Bachelor's degree and 8+ years of professional experience in UX, digital strategy, or design, with a demonstrated track record of transforming user, customer, or employee experiences.

• 3+ years of professional experience in managing a UX, digital strategy, or design team.

• Solid understanding and proficiency of UX principles, techniques, tools (e.g., Figma), and processes.

• In-depth knowledge of end-to-end software development processes.

• Familiar knowledge of sales processes and customer experience.

• Experience with cross-team collaboration (development, design, research, project management, etc.)

• Experience developing and leading executive-level presentations.

• A portfolio demonstrating past work experience and deliverables (e.g., reports, presentations, case studies, etc.).

Preferred:

• Master's degree and 10+ years of professional experience in UX, digital strategy, or design.

• 5+ years of professional experience in managing a UX, digital strategy, or design team.

• Experience leading projects and teams through digital transformation.

• Experience in incorporating accessible and inclusive design.

• Experience working for a consumer electronics or software company.

• Experience working in a global company.

• Familiarity with the latest consumer electronic products and technologies.

• Growth mindset that keeps a success-oriented, long-term outlook.

• Proactive self-starter and strong team collaborator.

• Demonstrated ability to influence leaders and facilitate alignment and decision-making.

• Stellar verbal and written communication, with a talent to influence executives and create impact.

We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age, religion, sexual orientation, gender identity, national origin, status as a veteran, and basis of disability or any federal, state, or local protected class.

Additional Locations:

• United States of America

• North Carolina

• Morrisville

• United States of America

• United States of America

• North Carolina

• United States of America

• North Carolina

• Morrisville