Sr. Manager-Strategy, Ops & Insights

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Position Summary:

The Global Verticals Strategy & Operations organization plays an instrumental role in accelerating growth and scale across this portfolio. The team sits at the center of the organization and ensures cross-functional operational excellence as well as shaping the strategy in support of the Global Verticals leadership.

We are looking for a Senior Manager of the Global Verticals Strategy & Ops Insights team. This team is tasked with understanding the performance of the portfolio across business, customer and competitor dimensions to guide portfolio investment and priorities.

The role demands a dual mentality: both that of a strategic leader-who has a deep understanding of the dynamics of two-sided marketplaces, can break down tough problems into clear frameworks, operate in ambiguity, and possesses strong data intuition and executive-ready communications-as well as someone who can move quickly and decisively as an embedded operator not afraid to roll up their sleeves.

What You'll Do:

• Define & Monitor Metrics: Build and develop key performance indicators to track business performance and identify key points of leverage in the category value chain. Responsible for monitoring metrics, identifying and understanding root causes behind the metrics movement, and presenting these insights to a senior audience.

• Drive Strategic Insights: Apply strategic, operational, and analytical best practices to extract and present actionable insights on what's driving business performance in strategic categories.

• Develop Strategic Frameworks: Develop frameworks to measure category performance and in a way that directs the Verticals team where to focus attention for the most leverage on business performance. Build sustainable mechanisms to report results and flag important issues to internal partners and leaders.

• Guide Strategy: Lead across teams to discover and align on category "must-win" initiatives, related to category assortment, pricing, marketing, on-site discovery, and conversion.

• Collaborate: Drive strong partnership with key partners throughout the organization. Partner with Verticals leaders to understand strategic priorities, lead end-to-end solution innovation across the organization, ensuring partner teams are following strategic and operational best practices.

• Be Accountable: Define business objectives and measure progress in achieving results; demonstrate strong commitment towards goals and driving complex projects focused on driving growth in right-to-win categories.

Who You Are:

• Is a strategic leader with vision, who understands the importance of analytics, design, and research and how all fit into building new processes and deploying new technologies

• Has strong analytical/data science skills to dive into data and identity root causes

• Can leverage data effectively

• Quickly and proactively resolves issues

• Takes ownership and delivers results through strong cross-functional collaboration

• Sets bold personal goals

• Communicates clearly, effectively, and proactively with exceptional listening, written, and verbal communication skills

Minimum Qualifications:

• BA/BS/MBA degree, with 8+ years of relevant experience within two or more functional areas (e.g., Top tier strategy consulting , Quantitative Research, Analytics, Data Science)

• Deep data analysis expertise with the ability to find the trends and implications within data to inform sound decisions

• Proven track record of designing analytical solutions to complex business problems and partnering cross-functionally with peers to tailor those solutions for the greatest possible impact

• Strong programming (Python / R) and data engineering skills

• Creative problem-solving skills

• Focused execution, resourcefulness, and able to deliver results in a fast-paced environment

• Experience acting as the voice of the customer and channeling many points of view, synthesizing them to drive alignment even in times of friction or disagreement

• Experience communicating insights through data with senior-level executives

• Strong customer and partner empathy

The pay range for this position at commencement of employment in California, Washington, or New York is expected in the range below.

$126,800 - $187,550

Base pay offered may vary depending on multiple individualized factors, including location, skills, and experience. The total compensation package for this position may also include other elements, including a target bonus and restricted stock units (as applicable) in addition to a full range of medical, financial, and/or other benefits (including 401(k) eligibility and various paid time off benefits, such as PTO and parental leave). Details of participation in these benefit plans will be provided if an employee receives an offer of employment.

If hired, employees will be in an "at-will position" and the Company reserves the right to modify base salary (as well as any other discretionary payment or compensation program) at any time, including for reasons related to individual performance, Company or individual department/team performance, and market factors.

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eBay is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, sex, sexual orientation, gender identity, veteran status, and disability, or other legally protected status. If you have a need that requires accommodation, please contact us at talent@ebay.com. We will make every effort to respond to your request for accommodation as soon as possible. View our accessibility statement to learn more about eBay's commitment to ensuring digital accessibility for people with disabilities.

Jobs posted with location as "Remote - United States (Excludes: HI, NM)" excludes residents of Hawaii and New Mexico.

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