We're on a mission to help guys take care of their minds and bodies so they can be the best version of themselves. We started with razors way back in 2011, and now millions and millions of Members later, we've expanded into shave products, skin care, hair styling, with more to come. We're always growing and reinventing, and we rely on killer talent to help us achieve our goal of owning the bathroom. If you're a team-playing innovator, you'll fit right in. A sense of humor helps, too.
This role supports the Member Strategy team with reporting, analysis, insights and recommendations. Position will provide analysis and insights on the performance of our CRM efforts and ensure that KPIs align with business priorities. The role will also assist with financial modeling for budget and initiative purposes, provide ad-hoc reporting and analysis, and guide the testing process, as well as deliver results on tests.
Provide reporting, analysis and actionable insights relevant to understanding performance of Business Initiatives.
Identify key metrics and build executive facing dashboards / reports to track performance of products, and member cohorts
Examine return on investment for marketing campaigns
Perform analytical deep-dives to investigate opportunities and areas for improvement
Identify positive financial outcomes to increase profitability.
Extract actionable insights through analyzing large, complex, multi-dimensional customer behavior data sets
Contribute to meeting the goals & objectives of the Strategic Analysis team
Objectively deliver insights and analyses that help create a culture of data-driven decision making
Support longer term projects through in depth analysis and financial modeling to detail the expected outcome of initiatives
Identify opportunities to automate and reduce time spent on regular reporting
Establish trust through strong working partnerships across all departments
Guide DSC's understanding of efforts to drive subscriber and project ROI (including adoption rates, repeat purchases, impact of cannibalization and customer segmentation)
Measure results for Marketing tests
Identify conversion and engagement KPIs needed for test analysis and understand test setup and data collection standards within test environment
Drive proper AB or multi-variant testing analysis using best practices ensuring statistical significance on test results. Support more complex tests from an analytical and reporting perspective
Summarize weekly test result findings and communicate actionable recommendations to stakeholders and executives
Identify opportunities to leverage learnings for future tests
8+ years relevant experience in quantitative field, preferably with experience in marketing analytics
Experience synthesizing large sets of data from multiple, seemingly unrelated sources and providing insights to drive business strategy
Advanced proficiency with Excel & PPT
Experience with SQL, R, or Python nice to have
Strong verbal and written communication skills
Detailed oriented and self-motivated
Demonstrated analytical and problem-solving skills
A "get it done" attitude and approach to the job
Dollar Shave Club is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, national origin, disability, or protected veteran status.
Reasonable Accommodation: Dollar Shave Club provides reasonable accommodation so that qualified applicants with a disability may participate in the selection process. Please advise us of any accommodations you request in order to express interest in a position by e-mailing: firstname.lastname@example.org
Please state your request for assistance in your message. Only reasonable accommodation requests related to applying for a specific position within Dollar Shave Club will be reviewed at the e-mail address supplied.
Dollar Shave Club will consider for employment qualified applicants with criminal histories in a manner consistent with the requirements of the Los Angeles Fair Chance Initiative for Hiring (Ban the Box) Ordinance.
Thank you for considering a career with Dollar Shave Club
Dollar Shave Club