Sr Manager, Software Engineering

Alkami is a leading cloud-based digital banking solutions provider for financial institutions in the United States that helps clients to transform through retail and business banking, digital account opening and loan origination, payment fraud prevention, and data analytics and engagement solutions.

Founded in 2009, we continue to be recognized for our intentional culture and tremendous growth (Best Place to Work in Fintech; Best & Brightest to Work For Nationally; and Comparably's Best Company Culture, Best Career Growth, Best Engineering Team, and Best Places to Work in Dallas, among others). Through our bold investments in technology and people, we empower our clients to grow confidently, adapt quickly, and build thriving digital banking communities through tailored experiences for over 18.1M users.

As a remote-first company, this position can sit in Plano, TX or remote in the US.

Position Overview:

Alkami is hiring a Senior Software Engineering Manager, a cross-functional and autonomous position involved in coordinating tasks between various teams and departments (Engineering, Quality Engineering, SRE, Release Management, Product, Architecture, TPMs) to ensure the high-quality delivery of software. This person has a strong technical aptitude, a hands-on software development background, strong problem-solving skills, and functions as the "grease" to keep a complex system with a host of moving parts operating smoothly.

This innovative Senior leader coaches and mentors their direct reports to achieve personal and professional growth. They cultivate a collaborative, engaging, fast-paced, and result-oriented environment. This person is hands-on and engaged with their teams and responsible for evaluating individual and team performance metrics to maximize team efficiency. They can drive technical discussion/triage/research and help determine root cause analysis.

Key Responsibilities & Duties:

• Working with Product Engineering teams to deliver functional requirements and ensure features are built to specifications

• Lead, mentor, and inspire a team of software engineers, providing guidance, support, and feedback to foster their professional growth and development.

• Promote a culture of collaboration, accountability, and continuous learning within the team.

• Manage resource allocation, workload distribution, and project priorities to ensure timely delivery of high-quality software solutions.

• Maintain a deep understanding of software development technologies, trends, and best practices and provide technical guidance and expertise to the team.

• Drive the adoption of modern development practices, tools, and frameworks to improve productivity and product quality.

• Champion innovation and experimentation, encouraging team members to explore new technologies and approaches to solving complex problems.

• Working with Product Management to collaborate through creative brainstorming sessions and assist in writing requirements for technical debt

• Reporting accomplishments, goals, issues, and deliverable statuses to the Director, Product Engineering, and other team members

• Establishment of performance goals for all direct reports

• Has passion and convictions and the innate ability to inspire passion in others

• Continuing education with regards to management philosophies, knowledge of the banking industry, as well as applications that will be specific to segments of our client base

• Oversee and manage on-call incidents, including troubleshooting and resolving critical disruptions to ensure minimal downtime around the functionality of your team.

• Collaborate with cross-functional teams to define project scopes, timelines, and resource requirements

• Manage stakeholder expectations and communicate project status updates effectively

Qualifications:

• BS or MS in Computer Science or related technical field involving coding (e.g., physics or mathematics), or equivalent technical experience.

• 8+ years of experience in software development or similar engineering fields.

• 2+ years in managing engineering teams.

• Strong hands-on experience in several of the following (or equivalent): .NET, C#, MVC, SAAS, SOA, MS SQL Server, Javascript, Entity Framework, microservices, AWS/Azure

• Ability to develop and execute long-term technical strategies aligned with business goals. This involves understanding market trends, competitor analysis, and technological advancements to drive innovation and maintain a competitive edge.

• Proficiency in making data-driven decisions and evaluating trade-offs to prioritize projects and allocate resources effectively. This involves considering various factors such as technical feasibility, business impact, and resource constraints.

• Experience in building scalable systems that are operationally efficient

• Demonstrated experience in leading and motivating cross-functional teams towards achieving shared objectives. This includes setting clear expectations, providing guidance, and fostering a collaborative and inclusive work culture.

• Ability to build and maintain productive relationships with a diverse array of stakeholders and groups in the organization

• Strong analytical and problem-solving skills to address technical challenges and overcome obstacles. This includes troubleshooting complex issues, identifying root causes, and implementing effective solutions in a timely manner.

• Successful in managing multiple concurrent work streams

• Ability to coach, mentor and develop others

• Excellent verbal, written, presentation and interpersonal communication skills in both technical and non-technical contexts

• Experience managing global team working out of multiple timezones

• Experience with agile/scrum methodology

• Experience working in an enterprise-scale SaaS production environment

• Ability to travel to the Dallas/Fort Worth area as needed

Desired Skills:

• Master's degree in technology discipline, math or engineering

• Experience in Lean-Agile development methodologies such as Kanban or Scrum

Cool Things to Know

Not Just Any Company: Alkami has an awesome diverse and inclusive environment. We have a FUN culture and offer great benefits, including remote-first environment, unlimited paid time off, 401(k) with employer match, and more.

Work Authorization: We cannot offer employment sponsorship at this time. Candidates must be eligible to work in the US for full-time employment.

Recruiters: We are not looking for outside recruiting firms to help us in this search. Thank you for understanding.

Pay Transparency: As of January 1, 2023, new states and locales have enacted pay equity laws that require more pay transparency by employers in the following states: California, Colorado (effective January 1, 2021), Connecticut, Maryland, Nevada, New Jersey, New York, Ohio, Rhode Island and Washington. [163,577-245,366]

The Important Stuff

Alkami Technology is an Equal Opportunity Employer and Prohibits Discrimination and Harassment of Any Kind: Alkami is committed to the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment. All employment decisions at Alkami are based on business needs, job requirements and individual qualifications, without regard to race, color, religion or belief, national, social or ethnic origin, sex (including pregnancy), age, physical, mental or sensory disability, HIV Status, sexual orientation, gender identity and/or expression, marital, civil union or domestic partnership status, past or present military service, family medical history or genetic information, family or parental status, or any other status protected by the laws or regulations in the locations where we operate. Alkami will not tolerate discrimination or harassment based on any of these characteristics. Alkami encourages applicants of all ages.

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