Sr. Manager, Software Development

Early Warning Services, LLC Scottsdale , AZ 85250

Posted 7 months ago

A great place to work!

Zelle Closed 2018 with 433-million transactions and $119-Billion in payments and more than a hundred Community Banks and Credit Unions joining the Network in the year's final quarter.

Come and join the most Innovative FinTech company in Arizona.

Overall Purpose

This position provides oversight to an engineering group(s) and is responsible for supporting the design, development, implementation, and support of infrastructure automation and continuous delivery. This position manages the 24x7x365 operational support of operating systems, services, software, firmware and servers. This position focuses on internal and external customers to provide best in class service, with an emphasis on efficient resource management and audit controls.

Essential Functions

Manages activities of two or more teams.

  • Lead automation of system and application infrastructure.

  • Provide supervision in terms of costs, methods, and staffing.

  • Manages activities of two or more teams.

  • Provide technical guidance to infrastructure-as-code efforts.

  • Guide efforts applied to identification, enhancement and automation of applications and systems.

  • Ensure testing policies and procedures are followed.

  • Oversee on-call rotation schedules, ensuring staff adhere to SLAs for support. Additionally, oversee any Severity 1 system issues, performing triage and ensuring a well-organized efficient response.

  • Provide input for employee selection, training, guidance, performance management and development to ensure department objectives and Service Level Agreements (SLA) are met.

  • Actively contribute toward the vision, organization and leadership of the Engineering team(s).

  • Enhance and mature the Agile software development lifecycle within the team by applying industry best practices and processes.

  • Keep management informed of team progress, problems and solutions.

  • Participate in and support initiatives for Business Continuity and Disaster Recovery Planning.

  • Serve as main liaison between Engineering and other departments within the company.

  • Promote DevOps principles and collaborate with other groups.

  • Support the company's commitment to protect the integrity and confidentiality of systems and data.

  • Manager is involved in developing, modifying and executing company policies that affect immediate operations and may also have company-wide effect.

  • Manager may have subordinate supervisors or team leads as well as engineers as direct reports.

  • Establishes and assures teams adherence to budgets, schedules, work plans, and performance requirements.

Minimum Qualifications

  • Education and/or experience typically obtained through completion of a Bachelor's Degree in Computer Science

Three or more years of experience in the following:

  • system automation, scripting, Chef, Puppet or similar

  • Cloud technologies, VMWare, AWS, or similar

  • Automated testing, continuous integration and delivery

  • Demonstrated experience with state of the art technology, architecture and design concepts, operating systems, database systems, computer networking, and security.

  • Experience with open source frameworks and tools.

  • Proven experience in Agile and DevOps software development philosophy, methodologies, practices, and procedures.

  • Demonstrate ability to work effectively in cross-functional groups and generate results.

  • Must be able to excel in a fast paced environment with multiple priorities.

  • Work experience that demonstrates a strong sense of ownership, urgency, and drive.

  • Ability to envision project goals, product architectural solutions, and focus on details and tasks to ensure successful implementation.

  • Ability to work independently and handle multiple deadline-driven projects simultaneously.

  • Proven prior leadership experience.

  • Proven leadership skills in leading DevOps teams and their interaction across an organization.

  • Background and drug screen.

Employee must be able to perform essential functions and physical requirements of position with or without reasonable accommodation.

Physical Requirements

Working conditions consist of a normal office environment. Work is primarily sedentary and requires extensive use of a computer and involves sitting for periods of approximately four hours. Work may require occasional standing, walking, kneeling and reaching. Must be able to lift 10 pounds occasionally and/or negligible amount of force frequently. Requires visual acuity and dexterity to view, prepare, and manipulate documents and office equipment including personal computers. Requires the ability to communicate with internal and/or external customers.

The above job description is not intended to be an all-inclusive list of duties and standards of the position. Incumbents will follow instructions and perform other related duties as assigned by their supervisor.

Early Warning is an equal opportunity employer that takes affirmative action to employ, and advance in employment, qualified minorities, women, individuals with disabilities and covered veterans.


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Sr. Manager, Software Development

Early Warning Services, LLC