Sr. Manager, Sales Analytics (Andover, MA, Austin, TX Or Remote)

Sr. Manager, Sale Analytics (Andover, MA, Austin, TX or remote)

Life Unlimited. At Smith+Nephew, we design and manufacture technology that takes the limits off living.

Reporting to the Senior Director of Sales Operations, this role will have responsibility for leading the Sales Analytics team in the US Sports Medicine & ENT franchise within Smith+Nephew.

The Sales Analytics team works in close collaboration with the extended Sales organization and is responsible for the accuracy and delivery of Sales Reporting and data analytics that helps accelerate sales growth.

The US Sales Operations team helps to build, execute and support processes across the sales continuum including Personnel, Territory/Account Alignment, Funnel Management, Sales Analytics, and Comp Design & Execution. The Senior Manager, Sales Analytics is a key role and will be responsible for leading and enhancing our current sales reporting and analytics. We have Sales Operations projects underway that include building an integrated and automated process for sales reporting, quota management, annual awards rankings and, ultimately, commission execution.

What will you be doing?

Lead the Sales Analytics team with a keen focus on improving our Sales Reporting systems while bringing value and insights to the field. Sales Analytics is more than just Sales Reporting; a Sales Analytics team provides insights and actions that are generated by analyzing and diagnosing data and trends. The Sales Analytics leader will work closely with the field sales leaders to understand their needs and deliver reports/analysis that helps drive revenue growth and achieve targets. Project Management and/or Change Management skills will be needed as we continue to transform and enhance our processes.

The role of the Sales Analytics leader includes managing our current Sales Reports and Process; ensuring accuracy and reliability in reports; looking for process improvement in how we structure, develop, and deliver sales analytics; managing Quotas for the SPM and ENT sales organizations at all levels; and owning the annual Awards program. This leader also supports field inquiries and works with other support organizations to reconcile sales reports.

In addition, this individual plays a key role in acting as the liaison between the sales organization and the Commission team. Given the proximity and ownership of our sales results, this team is the go-to for the sales organization to help identify and resolve sales/commission issues. Based on that responsibility, it is critical that this leader plays an active role in developing and understanding the compensation components and design of comp plans.

The Senior Manager, Sales Analytics will also interact with other cross-functional teams to deliver analytics for sustained growth, including:

• Finance - to ensure sales are trending as expected relative to budget and growth

• Product Marketing - for review and tracking of new product launches, market analysis, etc.

• Events/Marketing Communication on the launch, reporting and delivery of our Annual Awards Program

• Customer Service on researching and diagnosing any potential order entry challenges or process improvements

• Training to build, deliver, and track key training programs as supported by Sales Operations processes/tools. Provide ongoing support and feedback to ensure sales organization training needs are being identified and met for continuous development and improvement.

• IT on the build, delivery, and execution of new sales reporting platforms including PowerBI and potential transition to CRM Analytics (formerly Tableau)

• Third Party Vendors on system integrations and enhancements of our new Sales Operations Platform

(30%) Sales Reporting & Analytics

(20%) Compensation Liaison & Comp Design

(15%) Quota Management

(15%) Annual Awards Management

(10%) Sales Reporting Transformation

(10%) Sales Ops Process Improvement and Change Management

Location: Andover, MA, Austin, TX or remote

What will you need to be successful?

• Education: Bachelor's Degree in Business Administration, IT, or Marketing

• Minimum 8 years experience in Sales Operations / Sales Analytics

• Advanced Excel, PowerPoint, and PowerBI skills

• Sales Operations Leadership experience required; Med Tech industry experience is a plus

• Passion for process and systems improvement; ability to think critically and provide recommendations

• Understanding the dynamics of a sales organization, with the desire to support them as clients is critical

• Desire to work in a challenging and fast-paced Sales Operations environment where teamwork, collaboration, and partnerships are keys to success

You Unlimited.

We believe in creating the greatest good for society. Our strongest investments are in our people and the patients we serve.

• Inclusion, Diversity and Equity: Committed to Welcoming, Celebrating and Thriving on Diversity, Learn more about Employee Inclusion Groups on our website (https://www.smith-nephew.com/)

• Your Future: 401k Matching Program, 401k Plus Program, Discounted Stock Options, Tuition Reimbursement

• Work/Life Balance: Flexible Personal/Vacation Time Off, Paid Holidays, Flex Holidays, Paid Community Service Day

• Your Wellbeing: Medical, Dental, Vision, Health Savings Account (Employer Contribution of $500+ annually), Employee Assistance Program, Parental Leave, Fertility and Adoption Assistance Program

• Flexibility: Hybrid Work Model (For most professional roles)

• Training: Hands-On, Team-Customized, Mentorship

• Extra Perks: Discounts on fitness clubs, travel and more!

Smith+Nephew is committed to the full inclusion of all qualified individuals. As part of this commitment, Smith+Nephew will ensure that persons with disabilities are provided reasonable accommodations. If reasonable accommodation is needed, please alert the recruiter if you are selected to move forward.

The anticipated base compensation range for this position is $130,000-150,000 USD annually and the compensation offered will depend on the candidate's qualifications. You may also be entitled to receive bonus and benefits, which may include medical, dental, and vision coverage, 401k, tuition reimbursement, medical leave programs, and a variety of wellness offerings.

Smith & Nephew follows the Pay Transparency and non-discrimination provisions described by local and state policies.

Smith+Nephew provides equal employment opportunities to applicants and employees without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, or disability.

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