Restaurant Brands International is looking for a Sr. Manager on the Restaurant Operation Engineering team to join our Global Operations Team based in Miami, Florida. This team member would report to the RBI Lead of Restaurant Engineering and Design. At RBI, we know one of the biggest investments we have is in our restaurants. That's why we are looking for a dynamic team member with industrial engineering and process design experience to support our efforts for all three brands (Burger King, Popeyes, and Tim Hortons).
This new position offers the opportunity to become the technical expert on RBI's Restaurant Operation Engineering team. A team responsible for designing physical stores and work flows to be more productive while enabling innovation; generating cost savings in store construction, design, and labor management globally based on a wide range of inputs such as product mix and service modes. As such this team must utilize their creativity, simulation tools, and data analytics to define, communicate and drive changes to restaurant kitchen layouts, equipment innovation (via mechanization and automation) and develop outside the box operational processes.
The new designs and work flows will drive efficiency, throughput, guest and crew experience resulting in best in class operating restaurants. The ideal candidate is hands on, collaborative and experienced in FlexSim simulation software. They are the key team member responsible for developing and running layout comparisons for design and validation. This team member will complete time/motion studies in varies areas of the restaurant. Additionally, this candidate must create equipment / work station capacity models for various areas of the kitchen via Excel. Experience with AutoCad is preferred.
Roles and Responsibilities:
Improvement of restaurant kitchen layouts and production processes in all brands
Manage the creation and simulation validation of all RBI kitchen designs via the FlexSim simulation software
Management of simulation tools and data input to develop recommended kitchen layouts that are adaptable to current and future menu architecture and consumer trends (domestic and international)
Utilize work measurements and time/motion studies to determine and recommend optimal productivity requirements & staffing levels
Develop understanding of food preparation equipment and preparation processes in all three brands
Create layouts that incorporate new and potential industry trends such as new service modes (ex: home delivery) and new product offers.
Improvement of operations in existing restaurants through cost effective changes aimed at driving order accuracy, throughput, and labor efficiency
Leading expert in equipment innovation conditions
Uses LEAN principals to develop creative ideas to reduce waste and costs in the food preparation processes and increase throughput
Support international growth across all brands.
Develop restaurant kitchen layouts specific to new country's service mode breakdown and product makeup. Drive Equipment Innovation
Identify areas of opportunity for equipment innovation working collaboratively with the RBI Engineering Team, vendors and franchisees.
Proficient in FlexSim modeling, Excel and AutoCad
BS in Industrial Engineering or comparable field
Ability to communicate clearly and concisely, both orally and in writing to all levels of management
Collaborative with diverse groups and disciplines, both in-person and thru usage of other means (Skype, WebEx, email communications, etc.)
Ability to plan and manage schedules for multiple tasks
Ability to work independently and meet deadlines in a fast-paced, rapidly-changing environment
Experience in process design, improvement, and validation via data collection and simulation
5+ years' experience in project management experience participating and leading multi-functional teams
3+ years' experience with FlexSim design and responsibilities
5+ years QSR or Fast Casual Restaurant Experience
Manufacturing or healthcare FlexSim simulation experience may be comparable.
Restaurant Brands International and all of its affiliated companies (collectively, RBI) are equal opportunity and affirmative action employers that do not discriminate on the basis of race, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, or veteran status, or any other characteristic protected by local, state, provincial or federal laws, rules, or regulations. RBI's policy applies to all terms and conditions of employment. Accommodation is available for applicants with disabilities upon request.
Restaurant Brands International